Welcome to the North American Subaru Impreza Owners Club Tuesday October 21, 2014
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Here you can view your subscribed threads, work with private messages and edit your profile and preferences Home Registration is free! Visit the NASIOC Store NASIOC Rules Search Find other members Frequently Asked Questions Calendar Archive NASIOC Upgrade Garage Logout
Go Back   NASIOC > NASIOC Reviews > Vendor Reviews

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads.
Reply
 
Thread Tools Display Modes
Old 04-05-2006, 06:24 PM   #51
dauss
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 108369
Join Date: Feb 2006
Chapter/Region: MAIC
Location: Silver Spring, MD
Vehicle:
2005 CGM WRX Wagon
68HTA

Unhappy JSC Speed

3/27/2006 - Ordered a GT-Spec Aluminum Front and Rear Tower Strut Bar for my wagon.

4/3/2006 - Had not heard anything. No e-mails whatsoever, so I called. Talked the guy, and said they were back ordered, and that it would ship directly from GT-Spec. He said he didn't know if it had shipped yet, and would call GT-Spec for me to find out. After being on hold for a few minutes, he comes back with a tracking number for the rear bar. The front bar won't be in stock again until the end of the month. I ask the guy well, can you cancel the front bar? He said there would be a 10% restocking fee. He said it won't ship until the end of the month, so how could there be a restocking fee for a part that you don't even have? Put me on hold again to ask, said that he could cancel the front bar and there won't be a restocking fee. I then asking about shipping costs, if there was going to be a refund, because shipping 2 bars cost more to ship than 1 bar. After a little more debating, he would refund the shipping difference of shipping 1 bar instead of 2.

4/5/2006 - Received my Rear Strut Bar. I was a bit worried because the sticker on the bar. I looked at it and it said GTS-SUS-1059, which was the Titanium one for the sedan. I then looked again, and the entire brace was inside a larger bag with a sticker that said GTS-SUS-1101, which was the right one. I went ahead and installed it, and it fits.

I'm still waiting for my refund for the GT-Spec Aluminum Front Tower Strut Bar.

EDIT: 4/5/2006 9:53PM CST refund received.

Overall: Some communication would have been nice. If I had never called to find out, I would have never known that the parts were back ordered. They were listed on the website. The paypal thing also threw me off. I'm not sure if I would shop with JSC Speed again.
* Registered users of the site do not see these ads.

Last edited by dauss; 04-05-2006 at 10:54 PM.
dauss is offline   Reply With Quote
Old 04-10-2006, 12:12 PM   #52
FastInMass
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 96082
Join Date: Sep 2005
Chapter/Region: NESIC
Location: Holyoke, MA
Vehicle:
2003 Stage 2 WRX
Sedona Red

Default JSC Speed...GREAT job

Called on Thursday at 12:30 pm for a Perrin Single Tip Cat Back delivered to MA from their place in PA. They gave me the BEST price $609 shipped. I had it on my doorstep on the next day (Friday) at 2:00pm...Kudos to them
FastInMass is offline   Reply With Quote
Old 05-04-2006, 02:55 AM   #53
ImportBoost
Vendor
Vendor Sales Rating: (19)
 
Member#: 80912
Join Date: Feb 2005
Default

They specify there return and cancellation fees clearly on there site. But shipping may have been the same parts that are the same size and can fit in the same size box like what you ordered cost normally the same or within a dollar. The weight really doesnot make a diffrence on parts of that low weight, that only fit in a long box.

Im sorry you had a issue with them but they are great company I say give them another chance!


--



SALES\INQUERY\WHOLESALE\SUPPORT

---------------------------------------
| M P O R |
------- B O O S | .COM

EMAIL: ORDERS@IMPORTBOOST.COM

PHONE# 352.348.8991
FAX# 800.915.0248

AIM|YAHOO ID: IMPORTBOOSTSTORE
SKYPE ID: IMPORTBOOST
ICQ#: 339842569
MSN: JASON@IMPORTBOOST.COM

WEB: WWW.IMPORTBOOST.COM
ImportBoost is offline   Reply With Quote
Old 05-04-2006, 08:16 AM   #54
jays05
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 78165
Join Date: Dec 2004
Chapter/Region: South East
Location: SC
Vehicle:
05 STI 35r + e85

Default

Um, this doesn't really seem like a big deal? I got my Perrin rotated GT35R kit from JSC Speed and had a great experience.
jays05 is offline   Reply With Quote
Old 05-04-2006, 09:49 AM   #55
JamesR
Scooby Specialist
Member Sales Rating: (21)
 
Member#: 87127
Join Date: May 2005
Chapter/Region: MWSOC
Location: O'Fallon, IL
Vehicle:
2013 MKVI Golf R

Default

I never had a prob with these guys. I ordered an uppipe that was on backorder, decided not to wait so I cancelled. They refunded me the full amount that I paid without question. I'd probably deal with them again if they had anything I needed.
JamesR is offline   Reply With Quote
Old 05-04-2006, 01:16 PM   #56
wrxbert
Scooby Specialist
Member Sales Rating: (9)
 
Member#: 89886
Join Date: Jun 2005
Chapter/Region: Tri-State
Location: Trenton, NJ
Vehicle:
2006 WRX
SGM

Default

I'm sure there's more to it than what's being said. I've ordered from them several times with no problems at all. And they always ship same day you order...that's key in my opinion
wrxbert is offline   Reply With Quote
Old 05-04-2006, 02:40 PM   #57
Beef Patty
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 112950
Join Date: Apr 2006
Chapter/Region: SCIC
Location: L.A westside
Default

I'd have to agree with the rest of these guys that JSC Speed is usually super on-point with their service. I have ordered parts from them many times and have zero complaints. I'm almost certain you'll be refunded just be patient.
Beef Patty is offline   Reply With Quote
Old 05-05-2006, 09:16 AM   #58
taank13
Scooby Newbie
Member Sales Rating: (4)
 
Member#: 86789
Join Date: May 2005
Chapter/Region: Tri-State
Location: york, pa
Vehicle:
2008 Wrangler Unlimi
Rescue Green

Default

You mentioned paypal threw you off, if you payed with paypal and they refund you threw paypal it might take till the end of the month. I had to get a refun threw paypal not too long ago and cuz i had it on my credit card it did not credit me back until the end of the month.
taank13 is offline   Reply With Quote
Old 05-05-2006, 03:06 PM   #59
InfamousDX
Scooby Guru
Member Sales Rating: (184)
 
Member#: 25413
Join Date: Sep 2002
Chapter/Region: Tri-State
Location: North NJ
Default

Another awesome transaction with Kyle @ JSCSpeed. perrin headers and MC support. Ordered yesterday... ordered May 3, received today, May 5. AMAZING service... and check out this awesome product!

InfamousDX is offline   Reply With Quote
Old 05-10-2006, 02:38 PM   #60
wrxer@psualt
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 66681
Join Date: Jul 2004
Chapter/Region: South East
Location: Charleston, SC & PA
Vehicle:
98 bmw m3 & s2k
techno violet

Default

I ordered SS brake lines and received them in two buss. days, I hope to put them on soon
wrxer@psualt is offline   Reply With Quote
Old 05-13-2006, 10:17 PM   #61
9vapors
Scooby Guru
Member Sales Rating: (38)
 
Member#: 92582
Join Date: Aug 2005
Chapter/Region: Tri-State
Location: NY
Vehicle:
*

Default

JSC Speed is my new favorite! I ordered my Perrin Rotated Mount GT35R Turbo kit, and not only was everything in stock, but it got here the next day! That is freaking amazing!!! I was so shocked as whoever I spoke to on the phone said it wouldn't ship until the next day, but I got home and there it was. Great service and amazingly fast shipping. Thanks, and you will be getting my money from now on!

Last edited by 9vapors; 05-15-2006 at 10:53 AM.
9vapors is offline   Reply With Quote
Old 05-14-2006, 03:02 AM   #62
InfamousDX
Scooby Guru
Member Sales Rating: (184)
 
Member#: 25413
Join Date: Sep 2002
Chapter/Region: Tri-State
Location: North NJ
Default

Quote:
Originally Posted by 9vapors
JSC Speed is my new favorite! I ordered my Perrin Rotated Mount GT35R Turbo kit, and not only was everything in stock, but it got here the next day! That is freaking amazing!!! I was so shocked as whoever I spoke to on the phone said it wouldn't ship until the next day, but I got home and there it was. Great service and amazingly fast shipping. Thanks, and you will be getting my monet from now on!
Now THAT'S the kind of lie vendors should be telling!!!
InfamousDX is offline   Reply With Quote
Old 05-15-2006, 10:12 PM   #63
MdWRX
Scooby Newbie
Member Sales Rating: (3)
 
Member#: 69636
Join Date: Sep 2004
Chapter/Region: MAIC
Location: Westminster, MD
Vehicle:
2002 Wrx
Sedona Red

Default

I try to order as much as I can from them, great service and fast shipping !!!
MdWRX is offline   Reply With Quote
Old 05-16-2006, 10:01 PM   #64
WRXlerate
Scooby Newbie
Member Sales Rating: (17)
 
Member#: 47725
Join Date: Nov 2003
Chapter/Region: SWIC
Location: Reno NV
Vehicle:
02 STi Wagon
PSM

Default

I ordered a Perrin uppipe from them, they had it in stock and it was the best price I could find. It was also shipped in a timely manner. I would order from them again.
WRXlerate is offline   Reply With Quote
Old 05-21-2006, 10:55 PM   #65
FastAWD
Scooby Newbie
Member Sales Rating: (5)
 
Member#: 105822
Join Date: Jan 2006
Chapter/Region: SCIC
Location: SOCAL CA
Default

iv orderd lots of stuff from them, vf22, pinks, utec and other random things, i just orderd more stuff today, i like them and i havent had any problems with them!
FastAWD is offline   Reply With Quote
Old 06-15-2006, 12:45 AM   #66
Kurokaze
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 73080
Join Date: Oct 2004
Chapter/Region: South East
Location: Tallahassee, FL
Vehicle:
2005 Impreza WRX STi
Obsidian Black Pearl

Default My Experience

Well I stumbled across JSC Speeds post on a Hotchkis sale and PMed for a price on the 04-06+ STi Street Kit... and GOOOOAALLLLLL! Doubtful I could find a better price on Hotchkis, let alone nearly any other top brand swaybars.

Great communication through PMs and later emails, though I was a little concerned when I was repeatedly asked whether or not it was a wagon or sedan... IT's an STi! So I waited fearing that I would be sent the WRX "sedan" version. Once again, great communication and I quickly received a tracking number.

By the by, FedEx Home sucks! They are independant contractors to FedEx and definitly do not reflect the same standard of quality... or it could just be the guy in my area. But anyway...

I received the box tonight and looked it over... Hotchkis packaging label with the correct part numbers and Hotchkis tamper-proof tape sealing it up... nice... Cracked the box open... two beautiful red swaybars and all the hardware... great illustrated instructions... Hotchkis clear decals and ... a free JSC Speed t-shirt. Sweet...
I paused... looked at the tamper-proof tape and noticed that the box had been tampered with... but just enough for them them to slip the t-shirt in and nicely taped up again, the rest of the box was sealed and stapled.
Super Sweet!

Naturally I haven't installed it yet, but my experience with Kyle and JSC Speed was excellent! Thanks guys!

Kurokaze is offline   Reply With Quote
Old 06-18-2006, 12:55 PM   #67
ShaggyGT
*** Banned ***
Member Sales Rating: (27)
 
Member#: 19221
Join Date: May 2002
Chapter/Region: South East
Location: Jacksonville, FL
Vehicle:
2005 Legacy GT (STi)
UR35R/Rotated Intake Mani

Default

...........................

Last edited by ShaggyGT; 06-19-2006 at 04:19 PM.
ShaggyGT is offline   Reply With Quote
Old 06-18-2006, 01:01 PM   #68
ShaggyGT
*** Banned ***
Member Sales Rating: (27)
 
Member#: 19221
Join Date: May 2002
Chapter/Region: South East
Location: Jacksonville, FL
Vehicle:
2005 Legacy GT (STi)
UR35R/Rotated Intake Mani

Default

........................

Last edited by ShaggyGT; 06-19-2006 at 04:18 PM.
ShaggyGT is offline   Reply With Quote
Old 06-18-2006, 02:02 PM   #69
gingertooth
Scooby Guru
Member Sales Rating: (43)
 
Member#: 82242
Join Date: Mar 2005
Chapter/Region: Tri-State
Location: west milford, NJ
Vehicle:
2005 wrx wagon
wooh wooh!!!!!

Default

sorry to hear the trouble man! I have ordered most of my parts from them and have experienced nothing but the best service. shipping is the fastest i have ever seen it. they are great and have great prices. But i haven't had to deal with any customer service with warrentee stuff. so sounds like your not happy with the outcome. good luck man.

Last edited by gingertooth; 06-18-2006 at 08:07 PM.
gingertooth is offline   Reply With Quote
Old 06-18-2006, 02:11 PM   #70
ShaggyGT
*** Banned ***
Member Sales Rating: (27)
 
Member#: 19221
Join Date: May 2002
Chapter/Region: South East
Location: Jacksonville, FL
Vehicle:
2005 Legacy GT (STi)
UR35R/Rotated Intake Mani

Default

Dont waste your time with these guys. Contact me if you would like more specific details.......

Last edited by ShaggyGT; 06-20-2006 at 08:06 PM.
ShaggyGT is offline   Reply With Quote
Old 06-19-2006, 04:13 PM   #71
Element Tuning
NASIOC Vendor
Vendor Sales Rating: (4)
 
Member#: 54918
Join Date: Feb 2004
Chapter/Region: MAIC
Location: Gaithersburg, MD
Vehicle:
673 WHP Element
Tuning Pro Comp Engine

Default

....................................

Last edited by Element Tuning; 06-19-2006 at 04:38 PM.
Element Tuning is offline   Reply With Quote
Old 07-06-2006, 09:38 AM   #72
ryguy
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 106407
Join Date: Jan 2006
Chapter/Region: NESIC
Location: Bristol, CT
Vehicle:
2004 rex wagon
007 black

Default

Fast shipping and great service, my questions were answered the same day and shipped the same day. Recieved ss lines in 2 days.
ryguy is offline   Reply With Quote
Old 07-07-2006, 11:36 PM   #73
Rally_WRX1
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 109797
Join Date: Mar 2006
Chapter/Region: MAIC
Location: Maryland
Vehicle:
2004 WRX Sedan
All Wheel Driven

OMGHi2U Question about JSCSpeed products...

This past Monday, the 3rd of July I orderd my Cobb AP at around noon. If I remember correctly the place is located in Irvine or something PA. I live in Pasadena MD. It is now Friday night, no accessport?. I got my receipt via Email from them. It said once the funds clear they will send it. I paid this thing via Debit card so it should have cleared automatically. At least I know $595 is out of my account first day I ordered..

Just inquiring as to how long this usually takes? Sorry for the impatience but I just figured something so close shouldn't take so long.

Thanks...

-Danny
Rally_WRX1 is offline   Reply With Quote
Old 07-07-2006, 11:37 PM   #74
AlxSti
Scooby Guru
Member Sales Rating: (19)
 
Member#: 94615
Join Date: Aug 2005
Chapter/Region: MAIC
Location: Wilmington, DE
Vehicle:
|'06 STi 341/356|
www.AffinitiBrokerage.com

Default

maybe its something on their side.. did you use paypal or just gave them the number over the phone?
AlxSti is offline   Reply With Quote
Old 07-07-2006, 11:40 PM   #75
Rally_WRX1
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 109797
Join Date: Mar 2006
Chapter/Region: MAIC
Location: Maryland
Vehicle:
2004 WRX Sedan
All Wheel Driven

OMGHi2U

Quote:
Originally Posted by AlxSti
maybe its something on their side.. did you use paypal or just gave them the number over the phone?

I just put in my debit card number with my name and address and the rest of the required information.
Rally_WRX1 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Jscspeed.com theBob Vendor Reviews 7 01-20-2005 04:15 PM
Attn: Jamz (the merged thread) subarurabbit New England Impreza Club Forum -- NESIC 42 04-12-2002 08:42 PM


All times are GMT -4. The time now is 09:53 AM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2014 Axivo Inc.
Copyright ©1999 - 2014, North American Subaru Impreza Owners Club, Inc.