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Old 08-01-2003, 06:27 PM   #1
deadbolt
Scooby Specialist
 
Member#: 990
Join Date: Feb 2000
Location: Byoootiful WNC
Vehicle:
96 Brighton and...
many

Default If you are ever in Louisville, NEVER stay at Intown suites

As some of you may or may not know, my wife is still in Louisville for another week, and has been staying in the Intown Suites on Preston Hwy.

This place is the biggest dump you will ever encounter, do not stay there, even if you have to sleep in your car that is a better choice than this pit!

When she checked in, she found that someone had blown their nose on the wall and bathroom faucet, and it had been allowed to sit for quite some time. The toilet paper was bloody, there was a large blood stain on the comforter, and the carpet was extremely filthy, oh yeah, the faucet also sprayed a stream of water out the back almost as large as the one coming out the nozzle.

She complained and they managed to partially clean the room, at least to the point of being somewhat livable.

They managed to avoid cleaning the rooom for the next two weeks, but then when the cleaning woman did go into the room, she was seen by a neighbor going through Kristi's mail, including her credit card statement, paychecks, etc.

Kristi complained about this, as well as the fact that her bathroom still had not been cleaned. Instead of apologizing for the incompetent cleaning staff, the manager's response was, "you should have complained sooner if you wanted something done about it." Her response to the maid going through her personal effects was "No that couldn't be true, we have never had a complaint about her before."

Oh, and lets not forget to mention the strange guys who don't live there who are lurking in the parking lot harassing the female people who live there.

I then called at that point, and spoke with the manager, who gave me the District Manager's phone #. I called him immediately, two hours later, no response so I called back. Two hours later, again no response, so I called back and left another message. No return call at all.

This morning, I call and leave a message first thing, then two hours later, another message, then two hours later, I call Intown Suites back again, and the snotty manager says that she will give him the message if she sees him.

In all of my messages, I gave my work number, and asked to be called back there, or if it were after 7:00 to call the cell phone. Apparently, knowing I wouldn't pick up, he called and left a message on my cell phone saying "I'm sorry sir, you are not a guest in my hotel, so I won't discuss any of this with you, so do not call me again."

So, now, I have determined that I will do as much as I can to make sure as many people as possible hear about this dump as possible, and to take as much of their business away as I can.

This is more like something you would see on the nightly news than something that would really happen to someone you know.
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Old 08-01-2003, 07:04 PM   #2
iWayner
Scooby Specialist
 
Member#: 15369
Join Date: Feb 2002
Chapter/Region: South East
Location: Bryson City, NC
Vehicle:
02 TS Granny Wagon
Red (mostly)

Default just 3 words...

Better Business Bureau.



Wayner
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Old 08-01-2003, 07:20 PM   #3
ascott
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Member#: 6545
Join Date: May 2001
Location: Louisville, KY, USA
Vehicle:
2002 WRX
Rally Blue Pearl

Default

Tell her to call me. I've got three couches, she can pick one.
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Old 08-01-2003, 08:02 PM   #4
Snowman
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Member#: 3070
Join Date: Nov 2000
Chapter/Region: South East
Location: NC
Vehicle:
2009 Outback XT

Default

Give out thier # and some of us less seedy types will make life at the inn hell for the employees.

I'm not included in the "less seedy" types nor would I ever cause such a ruckas

.......who am I kidding? PM me the #

Snowman
Bad spellers of the world, UNTIE!!!
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Old 08-01-2003, 08:19 PM   #5
mofugga
Scooby Specialist
 
Member#: 19540
Join Date: Jun 2002
Chapter/Region: South East
Location: Clearwater, FL
Vehicle:
2000 old skool RS
BRP

Default

PM the #??? post it for all to see
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Old 08-01-2003, 11:21 PM   #6
jalesi
Scooby Newbie
 
Member#: 21783
Join Date: Jul 2002
Location: WNC
Vehicle:
2002 WRX
Aspen White

Default here ya go...

let's have some fun..


7121 Preston Highway
Louisville, Kentucky 40219

Office Phone: (502) 966-2233
Room Phone: (502) 968-8811



Mon - Fri: 11:00AM - 7:00PM
Sat: 11:00AM - 7:00PM
Closed Sunday

http://www.intownsuites.com/

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Old 08-04-2003, 04:26 PM   #7
deadbolt
Scooby Specialist
 
Member#: 990
Join Date: Feb 2000
Location: Byoootiful WNC
Vehicle:
96 Brighton and...
many

Default

Hehehehe, I put the review up on 10 different webistes, sent it to ABC news, Fox news, and two local radio stations.

Never ever ever mess with a redneck from NC!
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Old 08-04-2003, 04:38 PM   #8
ascott
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Member#: 6545
Join Date: May 2001
Location: Louisville, KY, USA
Vehicle:
2002 WRX
Rally Blue Pearl

Default

Did you send it to the Courier-Journal too? They're pretty responsive. They even did a poorly researched article on the local streetracer board that I got kicked off of.
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Old 08-04-2003, 04:49 PM   #9
deadbolt
Scooby Specialist
 
Member#: 990
Join Date: Feb 2000
Location: Byoootiful WNC
Vehicle:
96 Brighton and...
many

Default

Quote:
Originally posted by ascott
Did you send it to the Courier-Journal too? They're pretty responsive. They even did a poorly researched article on the local streetracer board that I got kicked off of.
Yep, sure did!!!
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