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Old 12-30-2006, 12:27 AM   #101
stizzer
Scooby Newbie
Member Sales Rating: (8)
 
Member#: 108046
Join Date: Feb 2006
Chapter/Region: SCIC
Location: Carson, CA
Vehicle:
2006 STi
Aspen White

Default

another +1 for rsd... about the 4th thing i ordered from them and most recently placed an order on cusco zero2r's on the 27th and received it today.. had a tracking number within minutes of ordering.. super fast!

-romeo
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Old 01-02-2007, 05:11 PM   #102
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

I wanted to chime in here and let everyone know that we really appreciate all the support you guys have given us. It was a fantastic year last year for us, thanks to all of our great customers. We are always looking for ways to improve our selves, so please do not hesitate to leave a comment and as always please let me know if there are any questions.

Just wanted to say thanks. I will get back to work now...

Rick
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Old 01-10-2007, 01:02 PM   #103
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default RallySport Needs your Help with Product Reviews !!!

Hey guys, we have implemented a customer product review program on our website, this is public for everyone to see, and use. We are asking for HONEST reviews about products that have been purchased by you, from us. If you loved a product, or hated it, we feel it's good for anyone that sees a particular product on our site to have an honest user opinion on it.

http://www.rallysportdirect.com/shop...ler-p-111.html

For example, there is 2 different customers that have had very good experience with a particular exhaust system.

http://www.rallysportdirect.com/shop...?reviews_id=10

There is a 2nd review, that the customer had a minor fitment issue with it, and then solved the issue by purchasing some new exhaust hangers. This is good because it lets someone in the future; possibly you know that you need to look at purchasing something/modifying something that you might have not known about previous.

We feel like this will help everyone that has purchased products, or is looking to purchase products in the future, with getting a honest, unbiased opinion.

To write a review is easy, just log into your account, browse to the product that you had purchased, on the right side of the screen you will see a "Reviews" Box. Located in this is a button that you can write a new review, or you can see what others have already written about a item.

COMPENSATION:
We are offering random coupon codes for customers that write these reviews, that can be redeemed over our website, there are 5.00 off 20.00, and 10.00 off 100.00 codes. We are offering this as thanks for supporting us and for taking a few minutes to write a simple review.

Thanks again for your participation, and we look forward to hearing from everyone in the future.

Nick
RallySport Direct
801.619.1779


Click Here for Live Support Desk
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Old 01-31-2007, 05:15 PM   #104
sajohnson
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 6140
Join Date: Apr 2001
Chapter/Region: MAIC
Location: Middletown, MD, USA
Vehicle:
2002 WRX 5MT Sedan
WR Blue. Cobb Stage 2

Default RSD Handled Dispute Professionally

A few weeks ago I ordered a Cobb catted DP from RSD.

It did bother me some that their website made it seem as though the DP was in stock when in fact it had to be ordered. Then the delivery date was bumped back a couple times, but that may have been due to Cobb being overwhelmed with orders.

Other than that, once the pipe was shipped it arrived quickly and RSD threw in a turbo>DP gasket.

Without going into detail, there was a misunderstanding/dispute over some advice I was given by a couple different employees but Nick handled it very professionally. He could have blown me off (many companies would have) but he took care of the situation, actually going beyond what I thought would be a fair resolution.

IMO, one of the best measures of a person or a business is not how they act under normal circumstances, but how they treat others when they are under stress or when there is a disagreement.

I would not hesitate to do business with them again.

Last edited by sajohnson; 02-22-2007 at 03:18 PM. Reason: spelling
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Old 02-22-2007, 12:54 AM   #105
origonalp
Scooby Newbie
Member Sales Rating: (8)
 
Member#: 86255
Join Date: May 2005
Chapter/Region: MAIC
Location: So Cal
Vehicle:
2006 STI
WRB

Thumbs up Yet another good RSD experience

Just wanted to take the time to let folks know about yet another good experience with the RSD folks. I've bought a lot of things from these guys, and consistently I've had fantastic service.

I call up most times, and talk with Ben. Good guy, got me my v2 AP and took care of a Credit Card issue without a problem.

Thanks RSD!

- Tony
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Old 02-22-2007, 08:04 AM   #106
Vampyr
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 31761
Join Date: Jan 2003
Location: Wichita, KS
Vehicle:
2005 sold! STi
Aspen White w/ Gold rims

Default

I have only good things to say about RallySportDirect.

Very helpful on the phone, stuff gets shipped out same day of order, and I get an email with the invoice PLUS tracking number.

Keep this up and I will continue to spend ANOTHER 3000.00 with you guys!!!
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Old 02-25-2007, 09:34 PM   #107
deevoc
Scooby Newbie
Member Sales Rating: (-1)
 
Member#: 50703
Join Date: Dec 2003
Chapter/Region: Tri-State
Location: Clinton, NJ
Vehicle:
2004 WRX
Black

Default

Guess I'll give my positive feedback, albeit well after the fact.

Back when accessports where in short supply rallysportdirect was the only shop I could find that still had them in stock, quick shipping, no issues, yadda yadda yadda . . .
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Old 04-05-2007, 07:04 PM   #108
nxwrxfx
Scooby Specialist
Member Sales Rating: (72)
 
Member#: 92011
Join Date: Jul 2005
Chapter/Region: TXIC
Location: ATX
Vehicle:
2002 WRX STI EJ207
05 Baja Turbo [ReB00ting]

Default

I had ordered some Beatrush products from Kirill at RSD.
I had placed the order on Monday and I already got it today!
Talk about fast shipping.
Excellent customer service too, and communication was crystal clear through the entire deal.

Kirill answered all of my questions quickly and even did some background research for me on the compatibility of some parts that I'm adding in. I could not be happier with this purchase!

I will definitely be buying from these guys again!
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Old 04-05-2007, 07:36 PM   #109
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Nick, I was more then glad to help you out!
I am looking forward to doing business with you again.
Thanks for choosing RallySportDirect.com

Thanks
Kirill
RallySportDirect
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Old 04-09-2007, 04:55 PM   #110
n801a
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 85770
Join Date: Apr 2005
Chapter/Region: RMIC
Location: north of happy valley
Vehicle:
06 spec b bye STi
07 rs 04 Metro

Default

+5 for R.S.D. I've been lazy and never given them the credit they deserve as a good shop. I've used them about five times, i live in the area and have gone out to pick up parts a couple at their old shop. Aswell as had some delivered. i always have recieved an e mail or two and a phone call soon after i order and it always comes on time usually earlier.
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Old 04-16-2007, 08:56 PM   #111
Psyk
Scooby Specialist
Member Sales Rating: (6)
 
Member#: 92203
Join Date: Jul 2005
Chapter/Region: Tri-State
Location: Bergen County
Vehicle:
2012 SWP WRX Hatch
RIP 05 WRX

Default +12345

Rick at Rallysport is one of the best people I've dealt with yet!

[story]
A year ago I bought the Chargespeed Roof from RSD recieved it, and first thing i noticed was it didn't fit properly on the car. Within less then 6 months, the roof fin turned yellow and I took it off, thinking i would get it painted eventually.

Out on a limb, I contacted Rick about this problem. I went through a lot of trouble to talk to his reps over at chargespeed, and managed to get me a brand new Roof fin for free(with exception of sending the old one back).

Rick did a lot of work for me and I can't even put the words together to say how appreciative I am for the all he did.

Rick and all the guys at RSD FTW x 1000
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Old 04-24-2007, 11:52 PM   #112
bhhamblin
n00b Moderator
Moderator
Member Sales Rating: (35)
 
Member#: 99397
Join Date: Oct 2005
Chapter/Region: RMIC
Location: Clinton, UT
Vehicle:
13 STI, 83 DR30
93 R32 GTS-T, 93 R32 GTR

Default

By far the best company i have ever dealt with. They are about 45 minutes away from where I live and almost always have everything im looking for in stock. The employees are excellent and are super easy to work with. They do very clean installs on cars and offer great pricing. I would highly reccomend Rallysport Direct.
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Old 05-01-2007, 02:37 PM   #113
sublimeplaid
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 106044
Join Date: Jan 2006
Chapter/Region: SCIC
Location: orange county, ca
Vehicle:
2011 Tacoma
White

Default

I ordered a APS turbo inlet, air splitter, Whiteline steering rack bushings, Cobb crank pulley, and a heatshield, prices were great, Kirill helped me out a lot, +1 for great service and quick shipping!
Jonathan
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Old 05-01-2007, 03:19 PM   #114
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Jonathan, It was my pleasure to help you out. Now go out and enjoy those parts .

Thanks
Kirill
RallySportDirect.com
801-748-4910 ext 1006
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Old 05-01-2007, 06:40 PM   #115
dead-eye
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 43
Join Date: Jun 1999
Chapter/Region: MWSOC
Location: Aurora IL
Vehicle:
1999 2.5RS no T
RBP

Default

Awww man. I just received my Prodrive oval tip muffler today and it had dents in it which are quite noticeable (one on each side). I've sent RSD an e-mail so I'll see how they handle this.
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Old 05-07-2007, 12:45 PM   #116
dead-eye
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 43
Join Date: Jun 1999
Chapter/Region: MWSOC
Location: Aurora IL
Vehicle:
1999 2.5RS no T
RBP

Default

Update: UPS came and picked up the muffler on 5/03/07. Haven't heard anything yet from anyone.
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Old 05-07-2007, 01:54 PM   #117
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Currently I do not have one in stock. However we are having Prodrive ship one out to you. When we get a tracking number from them we will go ahead and Email it to you.

Thanks
Kirill
RallySportDirect.com
801-748-4910
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Old 05-16-2007, 02:14 PM   #118
Rookie84
Scooby Newbie
Member Sales Rating: (7)
 
Member#: 47317
Join Date: Nov 2003
Chapter/Region: International
Location: Seoul, Korea/Saudi Arabia
Vehicle:
02 IS300 GTE Swap
Black

Default

Thumbs up for RallySportDirect. I was pretty irritated that I was sent wrong faceplate for ATI pod. I ordered CF faceplate and got a blue one. I gave them a call, and they are sending a CF one out right away and let me keep the blue one as well. Thanks a lot!!
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Old 05-16-2007, 02:33 PM   #119
dead-eye
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 43
Join Date: Jun 1999
Chapter/Region: MWSOC
Location: Aurora IL
Vehicle:
1999 2.5RS no T
RBP

Default

Another thumbs up for RSD. Prodrive won't have mufflers available for 30 days. Ben Mertlich from RSD is processing my full refund right now. It sucks that the muffler is out of stock but at least RSD gave me a full refund without any hassles. Hope to do business with them in the future.
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Old 05-16-2007, 02:41 PM   #120
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Thanks guys!
We do whatever it takes to make our customers happy.

Thanks
Kirill
RallySportDirect.com
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Old 05-23-2007, 09:16 PM   #121
dead-eye
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 43
Join Date: Jun 1999
Chapter/Region: MWSOC
Location: Aurora IL
Vehicle:
1999 2.5RS no T
RBP

Default

All right! RSD sent me a replacement mufler and I received it today in great condition. Thanks for the great customer service!
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Old 05-24-2007, 09:56 AM   #122
death_bg
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 129247
Join Date: Oct 2006
Chapter/Region: NESIC
Location: Woonsocket, RI
Vehicle:
2002 WRX Wagon
Midnight Black Pearl

Default

Great store, the customer service is pretty good too, I got my GroupN transmission mount and whiteline crossmember bushings from these guys in excellent condition, fast shipping!
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Old 06-25-2007, 08:49 AM   #123
Ryu91482
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 146442
Join Date: Apr 2007
Vehicle:
2005 STi
Black

Default

Great vendor! Great customer service and fast shipping. Love my new interior.

Thanks guys!
-Tim
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Old 06-25-2007, 12:53 PM   #124
The Deliverator
Scooby Specialist
Member Sales Rating: (18)
 
Member#: 42376
Join Date: Aug 2003
Chapter/Region: Tri-State
Location: Buffalo
Vehicle:
2006 92x Aero
Midnight Black Metallic

Default

These guys rock.

I needed a flange for an APS turbo outlet... SEVEN different vendors said they could help me out, but ALL of them apparently decided it wasn't worth the trouble to get me an eight dollar and fifty cent flange from Australia.

Except for RSD- these guys were super helpful and hooked me right up.

RSD:

Everyone else:
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Old 06-25-2007, 02:08 PM   #125
RallySport Direct
NASIOC Storefront Vendor
Vendor Sales Rating: (95)
 
Member#: 33174
Join Date: Feb 2003
Chapter/Region: RMIC
Location: Salt Lake City Utah
Vehicle:
We are Open Late!
888-457-2559 Every day!

Default

Thanks for the kind words guys
Glad we could help you out.

Thanks
Kirill
RallySportDirect.com
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