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Old 10-29-2003, 07:22 PM   #1
chubb
Scooby Newbie
 
Member#: 42778
Join Date: Sep 2003
Vehicle:
04 wrx
black

Default dealer jacked me!

Hey guys ... I have a rant in the service forum :
http://forums.nasioc.com/forums/show...hreadid=445105

okay, well, the dealership i took the car to was Steven's Creek. I know know know knowx1000 that it was a REALLy stupid thing to do after reading all the rants & raves about that dealership (dont destroy me via spams for this, i realize it was dumb).

anyways, does anyone know what I can do about these scratches they put in my car? Am i basically hosed ....I talked to the service manager @ Steven's Creek already, he said basically they didnt put the scratches in.

gaaaaaaaaaaaaaaaaaaaaah
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Old 10-29-2003, 08:09 PM   #2
mexicanpizza
Scooby Specialist
 
Member#: 16779
Join Date: Mar 2002
Chapter/Region: SCIC
Location: Oceanside, CA
Vehicle:
2008 God's Gift to
Turbo Wagons (MS3)

Default

You're screwed.

If you had brought it up when you picked it up...maybe you'd have a case. They are jerks and they will not help. Call 1-800-SUBARU-3 and lodge a complaint. Maybe that can get it done.

Good luck.

-=Eric
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Old 10-29-2003, 09:26 PM   #3
chubb
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Member#: 42778
Join Date: Sep 2003
Vehicle:
04 wrx
black

Default

I did bring it up. The service guy said, "i can't do anything about it, it was here when you got here". Then i made him write down on my receipt in his handwriting that i brought it up.

I drove away, thought about it, then drove back & talked to a service rep. He said, "come back next week when teh service manager is there" .... & i made him write down on his business card what i was coming to see.

So... let's see, friday is when i got the oil change, today is when i talked to the service manager. I would have talked to the service manager on fri, but he wasn't in. So ... i have proof that I brought it up as soon as I got the car.

how can I use this?

thanks mexican pizza!
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