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Old 11-04-2003, 01:33 PM   #1
inthememof911
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Join Date: Jan 2002
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2013 Mustang GT
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Unhappy Can someone help me with my laptop??

Oh gosh.. I think I did the most stupid thing that a person can do with their computer..especially a person like me that's not really good with computers..
I recently bought a used laptop from a local guy with windows xp professional already installed(UMBC academic version).
After using it for about a month, I keep receiving a pop up from my norton anti virus software stating that my files are infected with W32-Jeefo virus. I asked a friend of mine who knows about computers more than I do about the popup that I keep receiving, and he told me not to worry about jeefo virus and that it was nothing to worry about.
The problem is that the popup would not go away.. the only way that the popup would go away was if I turned auto protect off which then logo would show with an X over it on my icon tray.
For strange reasons after the virus notification..my programs would act up real slow..and sometimes it would just crash on me.
So I got tired of all the scenario and I was looking for a way to restore the laptop back to it's factory condition.
I remember my old compaq came with a factory restore CD, but the guy that sold me the laptop only gave me a driver CD, and windows XP disk 1 of 2.
So me being a very impatient person that I am decided to just go ahead, and pop the windows XP installation disk 1 of 2(academic version) to see what was going to happen.. I went with the installation, and now the outcome of all this is that.. 1) now is asking me for a disk 2 which the guy never gave it to me, and he's nowhere to be found.. 2) I don't know where to go from here, and now I'm just clueless and feeling real stupid.

Is there any way that I can get out of this installation process?
Everytime I start my comp. it keep taking me back to where I left off where it ask me for 2nd disk to install "asms" or something like that.

Any help would be greatly appreciated.

Jay
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Old 11-04-2003, 01:37 PM   #2
lotusdrift
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youll have to go into the recovery mode, I am pretty sure its an option during installation, and from there reinstall the windows boot loader. This will solve your latest problem, but not your original problem.

to solve both problems at once, d/l windows and install that....or go buy a version, whichever (also could borrow a friends disk and just get a liscence hack, or buy a liscence online). dont do anything illegal, thats not nice to microsoft
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Old 11-04-2003, 01:39 PM   #3
shaneswrx
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Were are you located I can do it for ya I'm a netadmin at Army Research Labs, I can make it work for ya
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Old 11-04-2003, 01:44 PM   #4
inthememof911
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Thanks for the reply man..but how do I goto recovery mode?
When I start my laptop it just start up normal, but after the windows XP professional logo finish loading it goes directly to where I left off asking for the 2nd disk.
but there is a quick screen that come up and on the lower left corner it say press "del" for setup.
Could that be it to get to recovery mode?
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Old 11-04-2003, 01:46 PM   #5
inthememof911
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I'm in glen burnie
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Old 11-04-2003, 01:49 PM   #6
shaneswrx
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So am I PM me and we can fix that thing
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Old 11-04-2003, 01:49 PM   #7
lotusdrift
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Insert the first disk again, and let it enter the original setup/installation. After it runs some detection/settting things, there are like 5 options, I can't remember exactly. But one of them is recovery mode, which will enter you into a command shell.

search google for 'reinstall windows boot loader' or some variation of that and you will most certainly find your answer.

If you can manage to get that done, and enter your original windows install, then d/l a new virus software, uninstall programs you dont use, delete all unnecessary start up files, and defrag. That would be a huge start to making your computer run normal again (number one goal is deleting that virus, and that will be simple because you know its name, just simply do a google search on it, or a search on symantics website).

I'm sure other people can provide details on making an old windows install running better.
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Old 11-04-2003, 02:06 PM   #8
shaneswrx
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Yeah i was typing that and i was on AIM at the same time. PM me and I will reload that thing for you. I off of east ordinance
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Old 11-04-2003, 03:36 PM   #9
SLO DWN
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hey, i work at a computer place and know somewhat of how to solve this issue.....

when u stick in the 1st cd for windows, it will ask if you want to install windows on the current partition or if you want to delete the partition and format the whole hard drive.

depending on how many partitions you've created, delete each one by one until you dont see anything in the field. there is an option of creating a new partition. create a new one (if you want to have one partition, then type in the total available size of the hard drive) for example, if i have a 30gig hard drive, it will say i have 30 gigs....and how much of it do i want to use......i type in "30" and hit enter.

then it will ask you how you would like to format it....fat32 or ntfs. for windows 2000 and xp, it is smarter to format it as ntfs for stability reasons.

after the format has been complete, you will have a laptop with nothing on it and ready for the o/s to be loaded and other softwares you might want to install.

basically, it'll be in a state where you've just purchased a brand new laptop from a computer store WITHOUT the operating system.


p.s. some hard drives come formatted....some do not

hope this helps
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Old 11-04-2003, 03:41 PM   #10
lotusdrift
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That does make me think of something, if you reformatted or installed the new windows over that old install, you are screwed as far as restoring the old windows install goes.

the default setting is to install it in a new folder though, so I have no idea if you deleted the old windows or not.

I'm sure shaneswrx can hook it up if you meet with him. New installs, especially with win2k and above are easy as cake.
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Old 11-04-2003, 05:27 PM   #11
silverF4turbo
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If UMBC has a comp repair center go there and ask them to ghost your computer. I just had to do this for the same reason. You lose all your files and setting but it put it back to the way it was when you first got it. If your computer is at all operable back up your files
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Old 11-04-2003, 05:29 PM   #12
lotusdrift
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A new windows install does not necessarily mean a loss of old data btw.
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Old 11-04-2003, 05:39 PM   #13
shaneswrx
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Yes but if the files are infected its best to save all of your data onto either a HD or a CD and do a fresh install. After you can scan the hd or cd to see if any of the files you backed up were infected.
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