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Old 06-19-2006, 02:10 PM   #101
mathetes
Scooby Newbie
Member Sales Rating: (18)
 
Member#: 106238
Join Date: Jan 2006
Chapter/Region: BAIC
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^^ Calling is a better option, it would probably clear up some little things like if the part is in stock or if the website is being updated or running since they did change ownerships a couple months back.

G'luck, I've bought a few times from them and have not had any troubles (I called).
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Old 06-19-2006, 03:01 PM   #102
SpeedElement
NASIOC Vendor
Vendor Sales Rating: (61)
 
Member#: 18920
Join Date: May 2002
Chapter/Region: BAIC
Location: San Jose, CA
Vehicle:
2004 WRX/STI
Aspen White

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ShaggyGT - I'm sorry that you had a bad experience with our online service. Just to confirm with you, the online order you placed did not go through and no authorization/ charges were made to your credit card.

As for you PMs and e-mails to us, we did drop the ball and did not check the e-mail of the person who's in charge of the sales@mpjperformance.com account who is out on vacation. That was our mistake. We did however reply to your inquiry on LegacyGT.com as well as an inquiry by one of the moderators on the site made on your behalf letting you know that your order did not go through and no charges/ authorizatons were made.

We are still very much in business and would like to receive the benefit of the doubt form the NASIOC community that we have been a part of for over 4 years now. We hope to learn from this mistake and be able to better serve our customers.

-Dev
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Old 06-19-2006, 04:02 PM   #103
ShaggyGT
*** Banned ***
Member Sales Rating: (27)
 
Member#: 19221
Join Date: May 2002
Chapter/Region: South East
Location: Jacksonville, FL
Vehicle:
2005 Legacy GT (STi)
UR35R/Rotated Intake Mani

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Yeah I checked and saw no charge was made, but I never got aan e-mail repsonse letting me know what the deal was.

I will give you a call and place the order over the phone instead of through the site. Thanks for posting to let me know you guys are still around.

-Matt
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Old 06-29-2006, 07:15 AM   #104
Spenk
Scooby Guru
Member Sales Rating: (41)
 
Member#: 7164
Join Date: Jun 2001
Location: Arizona Bay
Vehicle:
2000 Miata LS
Evo Orange Mica (1/644)

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I've got nothing but good things to say about these guys -- good communication, great prices and FAST shipping.

Big THANK YOU to Devin and Calvin for all the suspension gear I've bought in the last 6 months!
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Old 09-08-2006, 09:38 PM   #105
Mystical'96
Scooby Newbie
Member Sales Rating: (6)
 
Member#: 79864
Join Date: Jan 2005
Chapter/Region: Tri-State
Location: Queens, NYC
Vehicle:
05 STi- No More!

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I have nothing but good things to say about my experience- Good prices, fast responses, fast shipping and a couple of free t-shirts!

Will definitely order from them again when the next round of mods are funded!
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Old 09-10-2006, 10:16 PM   #106
chuckml97
Scooby Newbie
Member Sales Rating: (3)
 
Member#: 75004
Join Date: Nov 2004
Chapter/Region: BAIC
Location: CA Bay Area
Vehicle:
05 WRX Wagon
WRB

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Eventual, I have not order anything from MPJ yet, I did pm them or post in their thread in i-Club several times, they always get back to me the next day. I will not hesitate to order whiteline stuff from them in the future.
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Old 10-06-2006, 01:22 PM   #107
wrxboy944
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 44536
Join Date: Oct 2003
Location: Sacramento, Ca
Vehicle:
2004 Wrx
WRB

Default Great prices but had some issues

Just ordered and recieved my first shipment from MPJ. My experience was mixed, i feel the prices and the availability of the parts was great but had a few issues with my order. Shipment was accidently shipped to my billing address instead of the address i specified for, plus i ordered a Comfort ALK and recieved a Race ALK. For the most part not a really big issue (and i've had some with some vendors). Just had to go to the post office to pick up my package and will have slightly stiffer ALK then i originally got (didnt bother to exchange them). Overall i'm pleased with the parts, but wished everything would have gone a bit smoother. Thanks to Cal for helping me out with the issues.
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Old 11-30-2006, 09:35 PM   #108
kaldereta
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 128380
Join Date: Oct 2006
Chapter/Region: BAIC
Location: Bay Area
Vehicle:
06 WRX
SGM

Default Recent work done here?

Thinking about going here to get some minor work done..anyone have any recent experience with installs done at MPJ ? thanks in advance
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Old 12-01-2006, 06:44 PM   #109
suby_dude
NASIOC Vendor
Vendor Sales Rating: (105)
 
Member#: 17397
Join Date: Apr 2002
Chapter/Region: BAIC
Location: Fremont, CA
Vehicle:
many '02 Rex,'13 FRS
WRB, White

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+1 for MPJ/Speed Element for installs. They do great work.

-Dan
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Old 12-02-2006, 11:00 AM   #110
kaldereta
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 128380
Join Date: Oct 2006
Chapter/Region: BAIC
Location: Bay Area
Vehicle:
06 WRX
SGM

Question Recent web order

So I ordered a bunch of different whiteline bushings from their website SpeedElement and was happy with the speed of delivery. HOWEVER the steering rack bushing I bought for my 06 wrx was the wrong one...on the website it states KSR206 model number (which is what I want and need, and has the tool for easy installation)...but instead got the KSR205.

Will you guys let me exchange it for the right one or give me a refund if you don't have KSR206 in stock???
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Old 01-12-2007, 06:07 PM   #111
scotty20bsp
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 125424
Join Date: Sep 2006
Chapter/Region: NWIC
Location: Central Oregon
Vehicle:
'04 WRX STi
Silver/Gunmetal

Thumbs up Parts and Ordering

I've have nothing but good things to say about ordering and parts from these guys! I started ordering from them in March and the last thig I purchased from them( a Perrin CAI) came the next day! They've always called me back onthe same day and gotten me parts that weren't on the web-site.
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Old 01-12-2007, 06:46 PM   #112
SpeedElement
NASIOC Vendor
Vendor Sales Rating: (61)
 
Member#: 18920
Join Date: May 2002
Chapter/Region: BAIC
Location: San Jose, CA
Vehicle:
2004 WRX/STI
Aspen White

Default

Hey guys,

our newly improved website is already rolling!!

www.speedelement.com

Thank you

Calvin
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Old 01-12-2007, 06:48 PM   #113
SpeedElement
NASIOC Vendor
Vendor Sales Rating: (61)
 
Member#: 18920
Join Date: May 2002
Chapter/Region: BAIC
Location: San Jose, CA
Vehicle:
2004 WRX/STI
Aspen White

Default

Quote:
Originally Posted by scotty20bsp View Post
I've have nothing but good things to say about ordering and parts from these guys! I started ordering from them in March and the last thig I purchased from them( a Perrin CAI) came the next day! They've always called me back onthe same day and gotten me parts that weren't on the web-site.
Thank you for the support!! Great customer service is our ultimate goal! I am glad that we were able to get you the parts in a timely manner.

Again, thank you!

Calvin
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Old 01-12-2007, 09:58 PM   #114
CHESTYC
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 99389
Join Date: Oct 2005
Chapter/Region: BAIC
Location: Campbell
Vehicle:
2006 STI
Dirty white

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Everything went smooth on my Kartboy SS install w/ bushings.

Recommended them to my co-worker, and I plan on going there again!
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Old 01-12-2007, 10:23 PM   #115
kspek
Scooby Specialist
Member Sales Rating: (34)
 
Member#: 32280
Join Date: Jan 2003
Chapter/Region: BAIC
Location: touge
Vehicle:
03 wrx wagon
aspen whit3 w/ vf30

Default

MPJ / Speed Element FTW
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