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Old 01-04-2004, 08:35 PM   #1
skyredrex
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Default Has anyone ever had their tranny replaced by the dealership under warranty?

Or did they just say it was abuse that caused the gears to go?
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Old 01-04-2004, 08:48 PM   #2
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I heard they put out a statement that said any stripped gears were caused by abuse
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Old 01-05-2004, 12:17 AM   #3
turboICE
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There was at least one post where the tech determined that the gear absolutely had imploded due to manufacturer defect, due to the lack of signs of any abuse elsewhere and an explicable broken gear.

Generally you should expect trans problems to be treated unduely skeptically and the hurdle to show defect to be high based on most experiences though.
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Old 01-05-2004, 12:31 AM   #4
cvalle-sd
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I bought a '94 SVX (4eat) whose tranny ate itself @~50something k. I got it replaced "no questions asked" by SOA. I abused the living bejeesus out of that car, i.e. brake torquing, WOT launches, etc. Then I went and rammed it into a freaking corolla sedan.
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Old 01-05-2004, 02:57 PM   #5
Alldidasmc
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Default How about the clutch?

How about the clutch? Mine is really starting to slip/shudder, at only 23K miles. I know this is no "brand-new" car, but I have never had a clutch problem like this before, even after 50K+ miles. Has anyone ever talked to the dealer about getting the clutch warranty'd?
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Old 01-05-2004, 05:09 PM   #6
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Quote:
Originally posted by Alldidasmc
How about the clutch? Mine is really starting to slip/shudder, at only 23K miles. I know this is no "brand-new" car, but I have never had a clutch problem like this before, even after 50K+ miles. Has anyone ever talked to the dealer about getting the clutch warranty'd?
There's a TSB out for "clutch shudder" (which seemed to affect some '02's). Take it to your dealer.
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Old 01-05-2004, 05:27 PM   #7
ctrexer
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Yea take it to the dealer so they can say "no problem detected at this time" Then you can keep driving it and cursing at it and saying that this is the biggest piece of **** you have ever owned. Least that's what I've been doing.
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Old 01-05-2004, 05:29 PM   #8
Neaners
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My gears are being replaced by the dealer next week due to first gear grind... they also said that i have a "weak" clutch but since I am at 40k they wont warranty the clutch (even though I took it in at 26k miles to have it looked at and the dealer said that it wasnt "bad enough" and to bring it back when it gets worse). but never a mention of abuse...
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Old 01-05-2004, 05:44 PM   #9
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Quote:
Originally posted by ctrexer
Yea take it to the dealer so they can say "no problem detected at this time" Then you can keep driving it and cursing at it and saying that this is the biggest piece of **** you have ever owned. Least that's what I've been doing.
There have been many members who had their clutches replaced under warranty due to the "shudder" TSB. Just because you had an issue with the dealership in your area doesn't mean he will.
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Old 01-05-2004, 06:26 PM   #10
jimithing412
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Had mine replaced under warranty last April.
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Old 01-05-2004, 10:21 PM   #11
Charlie-III
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Ah, nope. Had a dealer put in a junk yard trans. They managed to mess that up as well.

I did the next one.

I am not, in general, a happy camper with SOA.
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Old 01-07-2004, 12:00 AM   #12
rottenspam
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the tranny on my car is weak. It won't shift in to 1st except at a dead stop, 2nd and 3rd grinds when cold. I took it to the dealer and they said yeah, your tranny does suck. My dad btw also owns a 2002 wrx, and his tranny is completely different its almost as if subaru didn't stick a syncro on my 1st gear. Yes its that bad, it will grind just going from sitting at a light ideling in neutral to being in gear if you shift it to fast after putting the clutch and this is from idel.

Anyway the deal said yeah the tranny sucks, subaru rep recommends trying a reformulated tranny oil that they have now, and were going to see if that helps. After that its a tranny rebuild for me.

This is not from abusive driving its been this way since day 1 and has only gotten worse with time.

Now I'm not saying there aren't a lot of people who destroy there transmissions here, but there are quite a few that are just plain bad from the factory...

My friend marcus can be in reverse and rolling backwards and shift it into 1st no problem, not me grindy, grind. He also can shift his into 1st at 10-15 miles an hour, even with my tranny well warmed you have to be almost at a dead stop to shift in to 1st. So its clear to me that there is a lot of variance in cars. BTW my dad's WRX can also shift in to 1st at 10-15 mph. All of ours are 2002's, and yes all of us have had the clutch replaced due to shudder, actually mines in the shop getting its new clutch as we speak. Damn this ford tarus wagon I have as a loaner car!
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Old 01-07-2004, 02:23 AM   #13
Neaners
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Quote:
Originally posted by rottenspam
the tranny on my car is weak. It won't shift in to 1st except at a dead stop, 2nd and 3rd grinds when cold. I took it to the dealer and they said yeah, your tranny does suck. My dad btw also owns a 2002 wrx, and his tranny is completely different its almost as if subaru didn't stick a syncro on my 1st gear. Yes its that bad, it will grind just going from sitting at a light ideling in neutral to being in gear if you shift it to fast after putting the clutch and this is from idel.

Anyway the deal said yeah the tranny sucks, subaru rep recommends trying a reformulated tranny oil that they have now, and were going to see if that helps. After that its a tranny rebuild for me.

This is not from abusive driving its been this way since day 1 and has only gotten worse with time.

Now I'm not saying there aren't a lot of people who destroy there transmissions here, but there are quite a few that are just plain bad from the factory...

My friend marcus can be in reverse and rolling backwards and shift it into 1st no problem, not me grindy, grind. He also can shift his into 1st at 10-15 miles an hour, even with my tranny well warmed you have to be almost at a dead stop to shift in to 1st. So its clear to me that there is a lot of variance in cars. BTW my dad's WRX can also shift in to 1st at 10-15 mph. All of ours are 2002's, and yes all of us have had the clutch replaced due to shudder, actually mines in the shop getting its new clutch as we speak. Damn this ford tarus wagon I have as a loaner car!
I totally hear you man... it took me going to three different dealers to get them to finally say that the syncro's are toast. The local (but VERY popular) subaru mechanic here says that mine is worst case he has seen yet. but it took three dealers to even reconize the issue. So here I wait for the parts to come in and can only hope that the repair itself wont take too long... I did notice that the grind was manageble if after you push in the clutch, put it in second gear FIRST ... then while pulling slightly toward you, put it in first. This seemed to work while rolling as well as when at a complete stop.
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Old 01-07-2004, 09:15 AM   #14
rottenspam
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yeah I'd rather just have the transmission go in gear. BTW having talked with the subaru rep, they are aware that there are a lot of transmissions out there like mine that don't shift well. But they don't really offer any suggestions other then some sympathy.

I suspect they have a manufacturing problem, that they don't quite know how to or don't want to address. Its that japanese attitude of our products can't be flawed, it must be the operator.
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Old 01-07-2004, 10:13 AM   #15
cvalle-sd
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I think that's a little...culturo-centric. I don't think any American manufacturers are kicking our doors down to come fix their defects...and American cars are generally crappier right out of the chute. Look at all the recalls for Ford and GM cars...those aren't happening because they want to do the right thing. It's a matter of being forced by either their lawyers or the Feds. With a relatively low-volume car like the Impreza, the cost-benefit makes stonewalling totally predictable...of course, as SOA is trying to increase market share, they might well consider the downside of stiffing many 1st-time Subaru buyers with defects that are certainly going to discourage a 2nd-time buy, Especially as there is a growing variety of performance-car options in that price range.

Devil's Advocate: there ARE a lot of guys pounding the crap out of their WRXes, If I were in SOA's position I'd be wary of setting a precedent of fixing whatever, whenever. Especially in the most expensive part of the car to repair

Meh, what do I know, I'm still on my 1st clutch.
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Old 01-07-2004, 11:59 AM   #16
Kean
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Quote:
Originally posted by Neaners
I totally hear you man... it took me going to three different dealers to get them to finally say that the syncro's are toast. The local (but VERY popular) subaru mechanic here says that mine is worst case he has seen yet.
Which one finally helped you?
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Old 01-07-2004, 12:17 PM   #17
Neaners
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Quote:
Originally posted by Kean
Which one finally helped you?
Thousand Oaks Subaru. But I can't really say I would recommend them .... I went there originally becuase I had gotten some outstanding service from their service manager Justin in the past. Well it looks like Justin himself is also part of the past becuase their new service manager is kind of an ass. They are also trying to tell me that I have a "weak" clutch and it needs to be replaced. Neither I, nor Suby Specialties see anything to support that theory so I think they are just saying that to make an extra buck. and that sucks... BIG TIME. Not only that, but it also seems like whenever I talk to them with a question or concern, they act like I am annoying the hell out of them. Just being a pest or something. That also sucks. Come on guys, this is a MAJOR thing, so of course I am going to have questions and such... I dont know, I guess we will just have to see how it goes. My judgement is still reserved.
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Old 01-07-2004, 12:23 PM   #18
Kean
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Quote:
Originally posted by Neaners
Thousand Oaks Subaru. But I can't really say I would recommend them .... I went there originally becuase I had gotten some outstanding service from their service manager Justin in the past. Well it looks like Justin himself is also part of the past becuase their new service manager is kind of an ass. They are also trying to tell me that I have a "weak" clutch and it needs to be replaced. Neither I, nor Suby Specialties see anything to support that theory so I think they are just saying that to make an extra buck. and that sucks... BIG TIME. Not only that, but it also seems like whenever I talk to them with a question or concern, they act like I am annoying the hell out of them. Just being a pest or something. That also sucks. Come on guys, this is a MAJOR thing, so of course I am going to have questions and such... I dont know, I guess we will just have to see how it goes. My judgement is still reserved.
Thanks Neaners. I currently go to Irvine. I've notice that the service manager there (as well) can have an attitude sometimes. Luckily, I haven't had any real issues with my WRX yet.

- Kean
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Old 01-29-2004, 02:42 PM   #19
Genner
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someone mentioned that there was a bulletin stating an official fix it for the clutch shudder problem. Are there two bulletins for the clutch shudder problem?
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Old 02-11-2004, 10:39 PM   #20
Neaners
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UPDATE: Well 6 days later, my car was ready for me to pick up from the dealer. WOW what a difference. I think it responds better. They did end up replacing my clutch and flywheel under warranty after all . I think I had been driving on a bad clutch for so long that I forgot what it was actually supposed to feel like! Of course not everything can have a happy ending... As I was driving away from the dealer, there it was - that damn vibration/deceling noise! I even specifically told them when I dropped it off not to forget to address that issue along with fixing the gears/syncros. "Oh, no problem!" they said. So tomorrow morning its back to the dealer for The Roo. Hopefully they can figure it out in one day. Moral of my story ... No matter how much you have to bug them, or how many dealers you have to go to, you do not have to live with a bad set of syncros/ crappy tranny / nasty clutch!!
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Old 02-12-2004, 03:51 PM   #21
musketeerracing
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Default Uh, shifting

Waydamminit. You guys are shifting into first while you're still rolling? I don't know a transmission that's designed to do that, except for the dogbox in my rally car (no synchros, no clutch). No wonder your box grinds - the idler/input shaft speed differential is huge in first. Maybe if you're rolling up to a stoplight at 3mph, okay. But 15 mph? You're asking for trouble. Downshifting to first is not normal practice.

That said, there's no doubt that the synchros and even gears in the stock box are engineered to a price. Possibly a price that's less than you paid for the car...

Those of us who have spent years with old english cars have that little pressure on the 2nd gear synchro before flipping to first ingrained in our muscle memory. I recommend it to everyone.

FYI holding the clutch in longer at a stop will alway help for going into first and reverse. In my rally car I have to hold the clutch in for about 15s before having any hope of engaging first or reverse.

Double-clutching will also save your synchros, but ought not to be necessary until things are getting bad.

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Old 02-13-2004, 12:17 AM   #22
SpeedShift
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Maybe if you're rolling up to a stoplight at 3mph, okay. But 15 mph? You're asking for trouble.
trouble at 15mph? nah. it may not be standard practice, but it should at least allow you to go into that gear. what if you needed to enter 1st gear @15mph to accelerate out of a dangerous scenario? not everyone knows how to heel-toe. so people will be left up to the mercy of the useless 1st gear synchro.
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Old 02-13-2004, 03:59 AM   #23
drees
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Quote:
Originally posted by SpeedShift
trouble at 15mph? nah. it may not be standard practice, but it should at least allow you to go into that gear. what if you needed to enter 1st gear @15mph to accelerate out of a dangerous scenario? not everyone knows how to heel-toe. so people will be left up to the mercy of the useless 1st gear synchro.
Dude, 15mph in 1st gear is like 3000rpms. That's a lot of work for the synchro to do when you're coasting along. I've never owned a car which liked to shift into 1st while rolling at 15mph, Hondas and Toyotas included.

Besides, if you need to get into first because you need to get on the gas in a big hurry, you don't need to heel-toe it, why would you be on the brakes? You simply need to blip the throttle with the clutch out to the appropriate RPMs for you speed, push the clutch in, slide into gear, let the clutch out and hit the gas. Even if you don't double clutch, simply rev matching should allow you to get into first without too much hassle.

Everyone else whining about their reverse grinding, I've never seen a car which didn't occasionally grind when going into reverse, either. Especially if you are trying to force it.
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Old 02-18-2004, 12:16 AM   #24
Jonny722
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i have had some problems shifting into reverse. for some reason my rex is really stubborn about shifting into reverse. it usually takes me a few tries before it will let me shift full into reverse.
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Old 02-18-2004, 09:45 AM   #25
musketeerracing
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Hold the clutch in for longer before trying. If that fails, let the clutch out veeery slowly while holding pressure on reverse and it will pop in.

ACP
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