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Old 05-19-2006, 09:23 PM   #601
rbahr
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Hey Greg,

Here is your big chance. Your charges on my credit card are currently in dispute with the credit card company - order 4487, dated 4/7/2006. There are two options moving forward (in this public forum), you can 1) credit my card the $750 and I will notift the credit card company or 2) you and Mauromotorsports can continue to do nothing and I will follow through with the credit card company, and if that fails I will go through the legal systems.

As it stands this community has cut you and your company a lot of slack, but enough is enough.

If you need details let me know and we will talk off line.

Ray
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Old 05-20-2006, 09:29 PM   #602
wishbone318
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I cancelled my order for my Oil Pressure gauge about a week ago. Oddly enough the guys would not answer my phone calls or emails, but sent me a refund statement via email. However, it has been a week and guess what no refund posted on my banking statement. I have been dealing with Mauro for almost three years now, but no more. This is absolutely insane.

matt
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Old 05-22-2006, 03:55 AM   #603
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i think it would be better if they put which is actually IN STOCK and which are on BACK ORDER! I have purchased some stuff from them but they never told me they werent in stock unless i emailed them. anyways, they were slow on communication, and they should have put a "not in stock" in the item description.
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Old 05-22-2006, 04:21 PM   #604
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reference : http://forums.nasioc.com/forums/show...8#post13872708
po 3189, inv 4419
im crossposting because im pissed off that i havent recieved my grill. today is 8 weeks. youve had the container since 5/3 and my full payment since 5/2. you had 10 DAYS to put my grill in a box and ship it before you closed for the week. anthony getting married is NOT my problem and i expect a business to be run like a business, not a get-the-money-and-hide game. you have 2 days from today(a 5/24 deadline) to ship it and give me a valid tracking number, or not only will i be disputing the full amount, but issuing a complaint with the BBB and researching mail fraud. you have been given notice.

the clock is ticking.

Last edited by rexnprogress; 05-22-2006 at 04:45 PM.
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Old 05-22-2006, 04:30 PM   #605
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Well, I JUST left a message for Greg who indicated his willingness to help. We will see if he gets back. I don't have high expectations, but will keep the group informed.

Ray
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Old 05-22-2006, 10:23 PM   #606
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^^^I did the same thing earlier today! I kind of expected the phone to be answered with the way Greg responded...we'll see ...
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Old 05-22-2006, 10:36 PM   #607
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Good luck all!
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Old 05-23-2006, 04:59 PM   #608
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tick-tock, one more day...
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Old 05-23-2006, 08:59 PM   #609
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Well another day and another couple of unanswered phone calls. Looks like Greg is also willing to say anything to get people back to their happy place.

Greg - I find it amazing how often people give your company opportunities to redeem yourselves - and you consistently do not follow through.

Ray
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Old 05-23-2006, 09:35 PM   #610
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well im on day 3 of calling, and leaving messages, like greg said to do. and guess what, NOTHING!!! like this is a big shock. i will post if i hear anything in the future which i doubt.
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Old 05-23-2006, 09:47 PM   #611
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and everyone might what to check out the trend in rexnprogress's post, aparentally anthony thinks were a joke or something and has skipped out on this forum thinking we wouldnt find him or something.

here it is again

http://forums.nasioc.com/forums/sho...08#post13872708
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Old 05-23-2006, 11:22 PM   #612
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fix ur link
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Old 05-24-2006, 12:34 AM   #613
rexnprogress
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he meant this:http://forums.nasioc.com/forums/show...8#post13872708


ive also sent my warning via email. apparently greg doubts my willingness to follow through

its a simple concept really:
customer pays for product
vendor takes money (see this is where mauromotorsports stops...)
vendor puts product in box
box shipped to customer in timely manner.

but no, they had to get all crazy and screw it up.

Last edited by rexnprogress; 05-24-2006 at 12:40 AM.
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Old 05-24-2006, 12:40 AM   #614
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i wonder why that didnt work, anyway.... u all get the point.
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Old 05-24-2006, 12:41 AM   #615
rexnprogress
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cause you copied an abbreviated link rather than the whole thing. ive done it before too.
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Old 05-24-2006, 12:43 AM   #616
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as a matter of fact, i was reading your posts. i am about to get my lawyer involved and contact the BBB here in a day or so. the more people we have calling, the better.
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Old 05-24-2006, 12:45 AM   #617
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cool. apparently the whole "ignoring your customers" concept has gone right over their heads.
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Old 05-24-2006, 12:51 AM   #618
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also mailing all ordered parts, customer service, contacting a customer when they leave messages and emails, and then only contacting customer through a national forum, not their site, then picking fights when people complain that they havent got parts in 6 months. also holding on to money for 7 months when someone asks for a refund, then refunding it to a wrong account.

oh.. and my favorite which i have experienced, tell the customer that the parts are mailed, provide no tracking number then dissapear off the face of the earth.

as if i give a D*A* if u got married, run your business or shut it down, friken slackers!
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Old 05-24-2006, 01:04 AM   #619
fan-sti
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How stupid I am.....I didnt even have my order number!!!!! HOw do you people get refund if I paid through Paypal???
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Old 05-24-2006, 03:44 AM   #620
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Well my story gets better.

Yesterday, 5/22/06 around 6pm I get a call while at work from Greg about the Greddy Boost gauge I ordered/paid $111.** via paypal on 4/27/06. So he explains the situation as if I haven't been reading this thread. (yes i understand he's out of town, but a business still has to run) Anyway, he confirms NOTHING over the phone and tells me to send everything to him via email (greg@mauromotorsports.com). I do, and have recieved few emails. (but i guess some haven't recieved any so I guess I'm ahead of the game). So while at work I email everything I have about the transactions. Today, 5/23/06 I get a call while working on my car from Anthony, Sr (i'm guessing) to let me know that my gauge is on its way and "how would I like to pay for it?" I explained that I had paid via paypal ON 4/27/06 and I have verified that a couple of times. This time I get a email with a invoice, with my tracking # and item I ordered but with the wrong price ($121**). If that wasn't a kick in the balls enough, they are sending it 2nd day air($20.25) to MASSACHUSETTS, from NEWYORK I'm waiting for this story to end...


CN: Mauromotorsports f**ked up again and this time I'm NOT PAYING FOR IT!!!

edit: I checked to tracking # and its supposed to come tomorrow(5/24/06) will see...
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Old 05-24-2006, 09:34 AM   #621
rexnprogress
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last day to send it boys. tomorrow i turn it over to the right people.
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Old 05-24-2006, 10:39 AM   #622
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In a previous post I was very angry with Anthony and mauromotorsports over a V-Limited lip that I ordered on 3/20 and still haven't seen. Greg emailed me 4 times yesterday to fix Anthony's mess!!!!!!! 4 times...!!! Don't get me wrong, I still will not ever do business with them again. But, Greg was very courteous and helpful. I think my saga is finally over. I hope that all of you guys still waiting get the same response. From what I saw yesterday, I really think Greg is trying and we discussed how much Anthony owes him. Good luck...
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Old 05-24-2006, 01:19 PM   #623
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Wow...I was going to order something from them

Glad I saw this first... been waiting on a PM for 2 days

Good luck everyone
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Old 05-24-2006, 09:45 PM   #624
rexnprogress
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sorry greg. tomorrow afternoon i'll be contacting my cc company, the BBB, and the attorney general for the state of new york. have fun..

Last edited by rexnprogress; 05-24-2006 at 09:51 PM.
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Old 05-24-2006, 11:12 PM   #625
rek888v2
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also add myself as i will be contacting the BBB ( i have already sent emails, i will be calling by phone) and my lawyer.
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