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Old 07-27-2000, 11:17 AM   #1
Sean
Scooby Guru
 
Member#: 518
Join Date: Nov 1999
Chapter/Region: NESIC
Location: Trunkmonkey Racing
Vehicle:
762 PGT Impreza L,
Silverado EXT, Yaris

Post Clutch Poll for SOA, Part III...

Greetings,

About three weeks or so ago, I dropped off a printout of the "Clutch Poll for SOA" thread to see what my favorite Subaru sales guy had to say about the problem. We've talked at length about my throwout bearing problems and how SOA isn't going to fix it (and why), and he was interested in the chatter problem.

Here's the deal: SOA knows about the issue. They say that on the 2.5, the cold chatter issue is a known problem that is simply annoying, cosmetic and doesn't need to be fixed. Just like the cold engine knock. It seems like a problem, but SOA insists it's not.

Believe it or not, SOA actually watches these issues quite closely. They knew about the poll before I had my sales guy talk to the higher ups. Also, the regional representative looked at the list, chuckled, and pointed to each and every entry for each person who has modification on their car.

"His clutch does this because he has a chip. We've seen it before. How do I know? I installed the chip for him..." Stuff like that. He pointed out certain modifications that amplify the chatter. The chip was the only one that my sales guy mentioned, but I'm stopping by later tonight to talk with him at length.

So, I know what you're thinking. Some sales guy giving us the brush off. Well, I'm stopping by to talk about performance tires, suspension upgrades, and he's giving me free STi goodies fresh from Japan for my patience with my 41k miles of clutch problems. He won't tell me what the goodies are...just to stop by tonight.

Anyway, that's the official unofficial skinny on the cold chatter problem. Grain of salt, as always...

Trunkmonkey is Coming!
Sean Sosik-Hamor < sean@trunkmonkey.com >
Sosik-Hamor Networks Project Subaru
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Old 07-27-2000, 11:28 AM   #2
Steve E
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Location: New Milford,CT US
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2002 WRX
Aspen White

Thumbs up

Woohoo!! Maybe that poll did get somewhere. I have never heard back from SOA on it yet, I think its time for another e-mail
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Old 07-27-2000, 11:41 AM   #3
bluesubie
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Location: N.J.
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04 FXT

Post

Thanks for the update.
What did they say about the TO bearing? I haven't replaced my clutch even though the dealer advised it. I can't see replacing a clutch for a squeaky bearing.
As for the shudder, the only mod I have is an Amsoil drop-in filter. Are they saying THAT's causing it?

Dennis
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Old 07-27-2000, 11:42 AM   #4
Fred Zaplitny
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Location: East Detroit, Michigan
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1999 2.5RS Coupe
Blueish Kind of

Exclamation

What chip!!?? There's a chip??!!
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Old 07-27-2000, 11:54 AM   #5
Sean
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762 PGT Impreza L,
Silverado EXT, Yaris

Post

By emailing it, you got in the queue. Quite a few VIPs read it, commented on it, said, "yeah, we know, it's a known issue, it's just cosmetic, no fix needed." They just didn't tell you that.

When my sales guy called me, first thing he told me is that the printout I dropped off "looked familiar." But, since he knows me and helps me with performance, he pushed the issue. He was told flat out that it's a known issue that doesn't damage anything, so it won't be fixed.

Either way, I'm stopping by tonight and will speak to him in depth.

Trunkmonkey is Coming!
Sean Sosik-Hamor < sean@trunkmonkey.com >
Sosik-Hamor Networks Project Subaru
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Old 07-27-2000, 02:36 PM   #6
thepas
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Location: El Segundo, CA, USA
Post

My answer to the SOA statement is "Would everyone buy a Stick car if it had this chatter???? NO, this is something that is not RIGHT, it is a DEFECTIVE OEM setup. I'm PISSED OFF at Subaru. Thats that.


Kyle
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Old 07-27-2000, 02:40 PM   #7
Sean
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762 PGT Impreza L,
Silverado EXT, Yaris

Post

Hey, I'm not saying it's an acceptable answer. I'm just saying that SOA has an answer, although they won't tell us directly.

Trunkmonkey is Coming!
Sean Sosik-Hamor < sean@trunkmonkey.com >
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Old 07-27-2000, 02:50 PM   #8
gumball
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Location: Wheaton, MD
Thumbs down

I think I may have the shudder- but I've got a used Legacy 2.5 w/ 50K on it. Usually on cold starts the clutch will shudder as it engages, annoying but not critical. I'd be concerned if it gets worse. If its "cosmetic", SOA could care less, that's interesting. I've got the steering column rattle as well, which, as I understand it, SOA definitely thinks is cosmetic and no more than an annoyance. Gee, can you imagine forking over thousands of dollars in exchange for an "annoyance". Yeah, that'll sell cars.
idiots.

1997 Legacy GT
No chip, no mods, no excuses!
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Old 07-28-2000, 12:03 AM   #9
Sean
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Member#: 518
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Chapter/Region: NESIC
Location: Trunkmonkey Racing
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762 PGT Impreza L,
Silverado EXT, Yaris

Post

Regarding the throwout bearing, it's not just a squeak. There is inadequate cooling that boils off the lubrication, causing the throwout bearing to ride on an unlubricated candlestick. It either binds or starts to spin when it shouldn't, causing a partial close with the clutch fingers.

This destroys the bearing and damages the pressure plate, causing problems shifting, massive vibration and squeaking and metal on metal grinding. Long story. I've had my throwout bearing replaced (20k miles) and, at 41k miles, I'm starting to see the problems again. MY98 Impreza OBS.

The issue is, I'm the "only and first" person to report the problem, according to the maintenance department. I know for a fact at least 10 other people have reported it and they're told they drive the car too hard or it's their driving style.

My favorite sales guy is convinced that either SOA refuses to acknowledge the problem because it will require a recall, or SOJ won't acknowledge the problem because their engineers are "perfect," and "what do stupid Americans know about cars, anyway?"

Trunkmonkey is Coming!
Sean Sosik-Hamor < sean@trunkmonkey.com >
Sosik-Hamor Networks Project Subaru
Epinions Automotive Reviews by `Sean
Dmoz Subaru Index by `Sean

[This message has been edited by Sean (edited July 27, 2000).]
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Old 07-28-2000, 12:05 AM   #10
Retsyn
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2 Left Feet

Post

Clutch chatter? Sounds sort of like a raspy noise while your driving? I have the same damn problem with my 98 Legacy GT. That and when I've been in stop and go traffic for a while the range where the clutch engages gets smaller and smaller till eventually the pedal starts sticking to the floor. I guess I'm not the only one with this problem. The dealership can't seem to figure out what the problem is...
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Old 07-28-2000, 12:13 AM   #11
KC
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00 Honda S2000

Post

And I'm sure when he looked at mine he probably said: "Yeah, and this car has a 20mm Rear Sway bar and it caused the clutch Failure". Which is all that I have.
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