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Old 04-23-2004, 03:33 AM   #1
ChAi
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Member#: 1277
Join Date: Apr 2000
Chapter/Region: NWIC
Location: issaquah, WA
Vehicle:
1999 Minnam Stage 2
Cobb Stage3 engine, TEC3

Angry Cobb Stage 3 head

did anyone order Cobb Stage 3 head from cobb? I orderd one from them for 6-7month ago but i still didn't get it. it very anoying haveing to call them all the time and still didnt/never get a straight answer from them they just said "it going to take 4-8 weeks" for the past 6month did anyone have the same problem? what should i do? i'm getting piss off now

thank
chai
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Old 04-23-2004, 04:10 AM   #2
benjaminetanyahoo
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Member#: 41300
Join Date: Aug 2003
Chapter/Region: Tri-State
Location: Midtown West (Lincoln Center)
Vehicle:
2000 New York
MTA

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Wow 6 months, I don't think I would shell that kind of money out and expect a 6 month turn around, I would ask for some kind of money back. How do you like your TEC3 by the way? I'm looking for good stand alones and asking for reviews.
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Old 04-23-2004, 09:40 AM   #3
White 2.5rs
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Join Date: Jul 2003
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99RS TWE&SCAT EJ257
Hydra+HMist+PPG+35R=DEATH

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chai tell cobb to f off and call up Axis performance
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Old 04-23-2004, 10:18 AM   #4
Aphex
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Member#: 146
Join Date: Aug 1999
Location: Wahcheeta, KS
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'05 Legacy GT
Silver

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yeah, I definitely wouldn't be giving my money to a vendor like that, pull out your money and take it to a shop that can accomidate you.
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Old 04-23-2004, 02:22 PM   #5
ilmaestro
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Member#: 16004
Join Date: Mar 2002
Location: Folsom, CA
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Dreaming of Boost

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I would have to agree. Tell them that you would like your money back immediately, and check out some other options.
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Old 04-24-2004, 08:19 AM   #6
yamarocket630
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Member#: 9436
Join Date: Aug 2001
Chapter/Region: MWSOC
Location: My member# is lower than yours
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FWIW, Cobb rarely charges your credit card (if that's how you paid) until the part actually ships. They're slow and overpriced, but honest in my experience.
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Old 04-24-2004, 03:23 PM   #7
Aphex
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Join Date: Aug 1999
Location: Wahcheeta, KS
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'05 Legacy GT
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Quote:
Originally posted by ChAi
it very anoying haveing to call them all the time and still didnt/never get a straight answer from them they just said "it going to take 4-8 weeks" for the past 6month

that doesn't sound very honest to me. We all know some shops get backed up and extremely busy at times.... but they should at least let the customer know, instead of just putting them off for another month.
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Old 04-24-2004, 06:15 PM   #8
Matt Monson
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Chapter/Region: RMIC
Location: Teh Ghetto Garage, CO
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99 2.5RS, '85 911
'73 914 and 2012 BRZ

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Quote:
Originally posted by Aphex
that doesn't sound very honest to me. We all know some shops get backed up and extremely busy at times.... but they should at least let the customer know, instead of just putting them off for another month.
Something tells me this is an exaggeration. I have been waiting for stage II heads for 6 months. I was told 3-4 months when I ordered. But they had some internal issues that delayed ALL of their heads. Not only have they been overwhelmed with the Accessport, the NA headers and the WRX DP, but they actaully lost {STOLEN} a bunch of their cores and had to source new cores and train new guys to make them. Furthermore, they are in the process of inplimenting CNC tooling to speed their headwork. They were very up front with me about it and never gave me any sort of run around. I am not 100% happy about the delay, but Cobb has totally been on the up and up with me. Everyone around should know by now that Cobb is slow. In the last 4 years I have seen dozens of these threads complaining about how long Cobb takes. But they must be doing something right because they continue to have multi-month back orders on engine builds and heads. If you are not willing to wait, absolutely speak with your buy dollars and give someone else you business, but don't play the dumb victim...
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