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Old 08-03-2004, 10:26 AM   #1
Keith
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Default ok i don't get this... ("smrt" people + computers = ??)

I don't get it. I work in an environment where people have gone through years of school, are teachers, scientists, blah blah blah. Supposedly smart people.
Ok.
So why can't they follow directions? I was helping some guy who works in the center for genomics and I was trying to have him install spybot (download/install.. very EASY)
neways, he had a hard time with it. I did it with him over the phone, Step by step and yet they get screwed up?!?!?

FOLLLOW DIRECTIONS!
I don't get it.
How are "smRT" people so incredibly stuPIT



and I'm spent.
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"Everey day I go to work is the worst day of my life."
is today the worst day of your life?
"yes"
"wow thats messed up"
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Old 08-03-2004, 10:28 AM   #2
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Heh, I feel you. I do tech support for high speed internet. It's funny when the person mentions they are a college professor, or an IT guy or knows a lot about computers BUT YET can't follow easy intrustions of doing an ipconfig /release and /renew or how to reinstall the tcp ip stack or even restart their damn modem. People are tools and they all need to be punch in their culos.
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Old 08-03-2004, 10:39 AM   #3
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Quote:
Originally Posted by chris619
Heh, I feel you. I do tech support for high speed internet. It's funny when the person mentions they are a college professor, or an IT guy or knows a lot about computers BUT YET can't follow easy intrustions of doing an ipconfig /release and /renew or how to reinstall the tcp ip stack or even restart their damn modem. People are tools and they all need to be punch in their culos.
I here that, I also do tech support. The best quote of the day so far (from the guy on the other side of my cube). He asked him (the caller) how large his temp Internet files were. He said 20 megawatts.
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Old 08-03-2004, 10:42 AM   #4
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hahahah 2.5 GiGAWatTS!!11!!15
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Old 08-03-2004, 10:43 AM   #5
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In my personal experience, I have found that most college type professors are the dumbest people you can talk to. Sure they know what they are talking about when referring to their particular narrow field but outside of that they get the .


D
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Old 08-03-2004, 10:43 AM   #6
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Quote:
Originally Posted by TurboRoo
I here that, I also do tech support. The best quote of the day so far (from the guy on the other side of my cube). He asked him (the caller) how large his temp Internet files were. He said 20 megawatts.
ROFL! WHAT A DOUCHE! hahah
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Old 08-03-2004, 10:43 AM   #7
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Quote:
Originally Posted by blu_light
In my personal experience, I have found that most college type professors are the dumbest people you can talk to. Sure they know what they are talking about when referring to their particular narrow field but outside of that they get the .


D
Ohhh you nailed it brother!
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Old 08-03-2004, 10:45 AM   #8
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My dad has a Masters degree and can't even go through an installation wizard on his own.
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Old 08-03-2004, 10:47 AM   #9
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I work with a lot of people who have their PHD's and they are dump as ish! Last week one went up to a group of skunks eating grubs in the grass and gave one a nudge with her foot.... wonders why she smells now...
Another tried pushing the pull door to get into the building... she tried hitting it with her sholder. It wasn't untill the receptionist went up and opened the door that she got in.... and she had worked in the building for over a week at the time...
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Old 08-03-2004, 10:47 AM   #10
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I think it's an act. People act stupid toward computers so they don't appear to be geeks.
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Old 08-03-2004, 10:48 AM   #11
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Quote:
Originally Posted by mrbigisbudgood
I think it's an act. People act stupid toward computers so they don't appear to be geeks.
Meh, not too sure about that. Maybe they used all their 'smrts' focusin on their degree/career and now are useless.
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Old 08-03-2004, 10:50 AM   #12
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Quote:
Originally Posted by mrbigisbudgood
I think it's an act. People act stupid toward computers so they don't appear to be geeks.

Its not an act a lot of people aged 25 and older are very afraid of computers. They hear hacker this or virus that and think its dooms day and choose to stay away from computers.

Also lets be honest most of these "smart" people only use the pc for word processing or excel.


D
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Old 08-03-2004, 10:54 AM   #13
Mike Wevrick
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In defense of such "idiots" a lot of computer manuals and install documents are very confusingly written. I recently tried to install some software for a router where at one point the next onscreen message was "start your computer." Of course it was already running so I figured they meant "restart." I did that but then ended up having to start over at the beginning. I then had to spend an hour on the phone with tech support going though dozens of settings trying to get the thing to work.

Also, just because a person is very intelligent in one area doesn't mean they are good at others. My wife has a PhD in astrophysics but was hopeless at hand-on lab work; if she had to change a tire I would check everything very carefully when she got home.
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Old 08-03-2004, 11:05 AM   #14
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Just remember that you have a job because some people are computer illiterate. At least that's what I tell them j/k
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Old 08-03-2004, 11:13 AM   #15
Keith
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Quote:
Originally Posted by Mike Wevrick
In defense of such "idiots" a lot of computer manuals and install documents are very confusingly written. I recently tried to install some software for a router where at one point the next onscreen message was "start your computer." Of course it was already running so I figured they meant "restart." I did that but then ended up having to start over at the beginning. I then had to spend an hour on the phone with tech support going though dozens of settings trying to get the thing to work.

Also, just because a person is very intelligent in one area doesn't mean they are good at others. My wife has a PhD in astrophysics but was hopeless at hand-on lab work; if she had to change a tire I would check everything very carefully when she got home.
i can understand that mike, but I'm talking about
"click the start button on the bottom left of your computer"
"what?"
"click the start button on the bottom left of your computer"
"it isn't there"
"click the start button on the bottom left of your computer, its there."
ummm... nope..not there.

or

"see the clock on the bottom right of your screen"
nope
"if you look all the way at the bottom, on the right side of your screen, you will see a clock there"
nope, its not there.
"ok, lets put your mouse pointer towards the bottom right of the screen, do you see anything there?"
yeah, it says (12:59am Tuesday)
"Ok that is your clock"
OHhh, ok.


?!??!?!?!
I'm not kidding btw.
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Old 08-03-2004, 11:20 AM   #16
Grap
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I deal with people that have PHD's and couldn't find their way out of a cardboad box with a flashlight and a set of hand tools!

My theory is that they have gone to school for so long and learned so much the common sense has no place in their brains any more. If it didn't come from a text book or a lecture...they don't know it.
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Old 08-03-2004, 11:21 AM   #17
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^^^ ugg that makes me cry

I can follow step by step instructions, hell if I had to I could probably screw around with stuff until I got it to work. Usually Im already in the window I need when I call tech support cause I just need a POP server or whatever for my mail.
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Old 08-03-2004, 11:30 AM   #18
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Quote:
Originally Posted by SureGrip
I deal with people that have PHD's and couldn't find their way out of a cardboad box with a flashlight and a set of hand tools!

My theory is that they have gone to school for so long and learned so much the common sense has no place in their brains any more. If it didn't come from a text book or a lecture...they don't know it.
I agree 100%.



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Old 08-03-2004, 11:32 AM   #19
Keith
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yeah man, I hope I don't become stupid when I get my degree...I'll off myself.

I JUST had a phone call from someone at school.
"I can't delete email"
me: "ok, what are you using in order to check your email? Webmail, outlook?
"you need my password?"
me: 'nope, I just need to know how exactly your checking your email"
"my password is bwoigejhwoigwoeighweoighogih"
me: " I don't think you understand what I'm asking, how are you checking your email. Ok, so you start your computer up, what is the next step you take in order to check your email"

"i put my password in"
WT_F REATART!!!

After about 3 mins of asking him the same damn question over and over, I finally got it out of him
Come on now, how stupiT can u be
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Old 08-03-2004, 11:35 AM   #20
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Just because someone is book smart does not mean they are "application smart". I'm not talking about computer applications, rather the ability to apply the knowledge from one situation to a similar situation to achieve the same or similar results (or avoid your previous mistakes).

This is by far the most useful "intelligence" a person can have. I'm working on the different types of smarts to label into categories, but I have so far:

Book smarts (memorization)
Application smarts (applied knowledge)
Social smarts (awareness of those around you as people with feelings/etiquette)
Problem Solving smarts (quickly solving a new problem through a combination of linear/non-linear thinking and creative problem solving...generally associated with IQ)

I'm sure I'm leaving out a few, but these are the primary "smart" types of people I've seen. Just because you excel in one area does not mean you are good at all areas. Hell, there's different types of memorizations...I can't remember peoples' names and faces, but I can remember numbers like a damn computer.
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Old 08-03-2004, 11:40 AM   #21
Janq
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Quote:
Originally Posted by Keith
yeah man, I hope I don't become stupid when I get my degree...I'll off myself.

I JUST had a phone call from someone at school.
"I can't delete email"
me: "ok, what are you using in order to check your email? Webmail, outlook?
"you need my password?"
me: 'nope, I just need to know how exactly your checking your email"
"my password is bwoigejhwoigwoeighweoighogih"
me: " I don't think you understand what I'm asking, how are you checking your email. Ok, so you start your computer up, what is the next step you take in order to check your email"

"i put my password in"
WT_F REATART!!!

After about 3 mins of asking him the same damn question over and over, I finally got it out of him
Come on now, how stupiT can u be
Guess what...when you get out of school and into the business world it only stays the same or gets worst.
Oh, and the older folks get past say 45 the worst it gets especially if said individuals are male and/or of a relatively high position in a large corporation.

Welcome to the world.

- Janq completely agrees with Star*Child in regard to applied smarts
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Old 08-03-2004, 11:44 AM   #22
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Quote:
Originally Posted by Janq
Guess what...when you get out of school and into the business world it only stays the same or gets worst.
Oh, and the older folks get past say 45 the worst it gets especially if said individuals are male and/or of a relatively high position in a large corporation.

Welcome to the world.

- Janq completely agrees with Star*Child in regard to applied smarts
i have already worked in the business world. THe people here are much more stupiT than the people in my office (I ran an IT dept for a subsidiary of georgia pacifc)

I worked directly with the owner of the company..lucky for me he swore that he would never touch a computer...atleaste he knows he is a reatarT.
His wife (president of company..) well that is a different story
Atleaste they followed directions though
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Old 08-03-2004, 11:51 AM   #23
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Try doing tech support for DOCTORS. They think they are the smartest, and they think are more important than all of the administrative people who actually use their computers to do WORK, and that we have to come over and help them RIGHT AWAY. And because they think they are so smart, they try doing things themselves, and screwing it up far worse than any secretary who will just call us and leave it alone til we get there. Glad I am not there every day anymore
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Old 08-03-2004, 12:05 PM   #24
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you can't be taught "computer". you have to learn it. no class is a substitute for experience. in class you learn to mimic examples and copy prepackaged files, etc. the only way to learn is to attempt, fail, troubleshoot, and eventually succeed. during the troubleshooting process you learn a lot about how computers think and how your brand of OS deals with this and that. it's more than just fixing a broken file or bad install.
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Old 08-03-2004, 12:06 PM   #25
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All because they have a college educaton does not mean they are smart. It means they are learned.
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