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Old 10-20-2004, 02:13 PM   #1
Colonel Lingus
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Default Quick video card question

I got a call from my grandparents looking for some help. Seems they have lost all color on their screen, plus when you go to resize the desktop, it prompts you to restart....but doesnt take the resize. It continually defaults back to 600x480 or whatever. I guess nothing else has been effected besides color and resolution. It sounds like a bad card, but before I go and buy a cheap one for them, I thought I would run it by you guys. I had them run a virus scan, as well as all spyware stuff, and it was all clean. So it tells me that it is the card. Any thoughts would be welcomed. Thanks
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Old 10-20-2004, 02:14 PM   #2
Kaiser
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aut nullus.

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Install the latest drivers for their vidcard first. See if that fixes it.
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Old 10-20-2004, 02:37 PM   #3
Colonel Lingus
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The thing is though, it just randomly happened over night. It went from normal, to a greyscale. Thanks for the tip.
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Old 10-20-2004, 02:40 PM   #4
Kaiser
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aut nullus.

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Drivers get corrupted all the time. The world's an imperfect place.
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Old 10-20-2004, 02:42 PM   #5
Sephro
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yeah it's your "grandparents"
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Old 10-20-2004, 03:41 PM   #6
Colonel Lingus
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Don't make me cut you like a box
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Old 10-20-2004, 04:50 PM   #7
GOT_WRX
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I vote for the drivers. Make sure the card is firmly sitting in the PCI slot though.
Scan disk/defrag the HD if necessary to prevent further corruption.
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