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Old 12-21-2004, 12:03 PM   #1
iceinject
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Default 4eat gone at 16k not covered

Noticed a "whirring", took it in. They said the tranny let go as they were testing it. Not covereable. hmmmm. They pointed to the exhaust (full vishnu non-sig) and the removed intake silencer. Any thoughts?
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Old 12-21-2004, 12:11 PM   #2
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How would that affect the tranny? Sounds fishy to me. Can you describe the noise, I know you said it was a "whirring", but when did it occur?
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Old 12-21-2004, 12:48 PM   #3
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week ago. slight, rpm dependant toy car-like "whirr" on accel. Got quieter, made a dealer appointment. Got louder and at all rpms, so i knew it wasn't turbo. brought it right in. They said they don't what in it went, won't open it, yet the exhaust and intake silencer were the cause.

I'm being nice right now and working with SOA, since a regional rep made the call, taking it out of the dealer's hands. I made no attempts at hiding my mods, since I know the intake silencer didn't blow the tranny. I may not offer up everything i did (like steering rack bushings) but if they ask about anything specific, I'll tell them what I did.
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Old 12-21-2004, 12:52 PM   #4
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If anyone who knows my mods can tell me I blew the tranny, I'll take full responsibility. With what I've got, and how I drive (fast but very easy(progressive), no launches) I believe it was not my fault. I'm open to being convinced otherwise, but I don't see that happening. BTW, 16,750 miles.

And I thought a root canal the day before it happened was my bad luck for the week.
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Old 12-21-2004, 12:55 PM   #5
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Keep us updated as to what SOA has to say about all of this. It does not sound like any of your mods would blow your tranny, so hopefully you get everything straightened out. I also think it's real cool that you are not hiding your mods from the dealer, and being upfront with them. Good Luck.

Matt
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Old 12-21-2004, 01:02 PM   #6
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Thanks, I may need it. Once again, fun things happen with precision holiday timing...
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Old 12-21-2004, 01:11 PM   #7
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It's pretty unlikely that modifying the exhaust alone would kill your tranny. The increase in power that you received is likely within the spec range of engine to engine power variation.

Leaving the mods on might have handed them a pretty decent excuse tho... I still believe they have to prove the mod caused the failure before they are legally able to deny a claim tho..
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Old 12-21-2004, 01:15 PM   #8
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Legally I doubt SOA has to do anything. But they SHOULD do the right thing and fix it. Let us know what happens.
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Old 12-21-2004, 02:30 PM   #9
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Quote:
Originally Posted by iceinject
Noticed a "whirring", took it in. They said the tranny let go as they were testing it. Not covereable. hmmmm. They pointed to the exhaust (full vishnu non-sig) and the removed intake silencer. Any thoughts?
It was working when you took it in. It let go while they were "testing" it. I don't see how it's your fault. My car came from the dealership with 8 miles on it and a dealer installed Cobb cat-back and wheels. I don't see how they can void the warranty on that.
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Old 12-21-2004, 02:50 PM   #10
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Quote:
Originally Posted by DrKicker
My car came from the dealership with 8 miles on it and a dealer installed Cobb cat-back and wheels. I don't see how they can void the warranty on that.
Your dealer wasn't too bright.

http://forums.nasioc.com/forums/showthread.php?t=685789
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Old 12-21-2004, 03:07 PM   #11
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Quote:
Originally Posted by Jon [in CT]
My car was bought before most people knew it had a glass tranny, but already knew the tires were shoddy at best. Another 400 miles and I won't have a warranty to worry about anyway. Anyway, I still think the dealership should cover iceinject's trans since it worked when he came in (albeit with noise) and died under their "testing". The 4EAT handled EasyStreet's power well beyond the stock power levels and his car isn't anywhere near that modded. This sounds like a faulty trans to me.
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Old 12-21-2004, 03:24 PM   #12
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Quote:
Originally Posted by iceinject
Noticed a "whirring", took it in. They said the tranny let go as they were testing it. Not covereable. hmmmm. They pointed to the exhaust (full vishnu non-sig) and the removed intake silencer. Any thoughts?
Yes, dont bring the car to the dealer with mods.

~v6
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Old 12-21-2004, 03:39 PM   #13
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I'd suggest reading over this
http://www.sema.org/main/semaorghome.aspx?ID=50096

The dealer is full of it. See what the SOA rep says, and go from there.

Last edited by Legacy777; 12-21-2004 at 06:04 PM.
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Old 12-21-2004, 03:42 PM   #14
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I wonder if there is any way of tapping into the ECU to see what those guys were doing when they "tested" you car and broke it...

Unfortunately, as others have said, your exhaust probably did not cause the tranny to break, but it does give SOA an excuse to not cover you.
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Old 12-21-2004, 03:45 PM   #15
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Most vehicle owners are not aware they are protected by federal law: the Magnuson-Moss Warranty – Federal Trade Commission Improvement Act of 1975. Under the Magnuson-Moss Act, aftermarket equipment which improves performance does not void a vehicle manufacturer’s original warranty, unless the warranty clearly and conspicuously states that aftermarket equipment voids the warranty. Most states have warranty statutes, as well. Which provide further protections for vehicle owners.

In other words, that means a dealer can’t wiggle out of his legal warranty obligation merely because you install aftermarket equipment. To find out if any aftermarket equipment automatically voids your vehicle’s warranty, check the owner’s manual. It is likely the language you are looking for appears under a heading such as “What Is Not Covered” Although the language seems negative, remember your vehicle manufacturer is simply saying he does not cover the aftermarket products themselves. He is not saying that the products would void the vehicle warranty.

If they do not prove and deny a warranty claim, they can be sued.
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Old 12-21-2004, 03:52 PM   #16
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They can deny the warranty claim based on your modification, since your car was modified in such a way that it may directly effect the transmission.

However, without them actually taking the transmission apart, they can't make that claim. There could be some part in the transmission that broke that is not under any direct stress from anything else.
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Old 12-21-2004, 04:08 PM   #17
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Quote:
Originally Posted by dwx
They can deny the warranty claim based on your modification, since your car was modified in such a way that it may directly effect the transmission.

However, without them actually taking the transmission apart, they can't make that claim. There could be some part in the transmission that broke that is not under any direct stress from anything else.
Even if they took the transmission apart, I'd like to know how an exhaust or removed intake silencer can directly cause the failure of the transmission. Also, I'd like to know how they can prove it.
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Old 12-21-2004, 04:28 PM   #18
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Quote:
Originally Posted by Legacy777
Even if they took the transmission apart, I'd like to know how an exhaust or removed intake silencer can directly cause the failure of the transmission. Also, I'd like to know how they can prove it.
They can claim that the engine and transmission are designed to work together as a single unit. If you increase the power of the engine, then this condition no longer exists and the transmission is at risk. I agree that the mod mentioned should not cause this condition, however more severe mods of the same type can and will cause damage. How do they differentiate? They don't. Mods of the type installed on your car have caused transmission damage, therefore SOA will not cover the damage.
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Old 12-21-2004, 05:06 PM   #19
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Quote:
Originally Posted by OneOBS
Mods of the type installed on your car have caused transmission damage
Is this a guess? Explain this.
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Old 12-21-2004, 06:02 PM   #20
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If you are replacing the factory equipped exhaust system, which is part of the "drivetrain", you are altering a part of the total system. The drivetrain includes the engine and the transmission. It's ****ty but that's the way it is. It doesn't matter if you change the engine and run 30psi or put a catback exhaust on the car, to them it's the same thing.
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Old 12-21-2004, 06:03 PM   #21
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Quote:
Originally Posted by OneOBS
They can claim that the engine and transmission are designed to work together as a single unit. If you increase the power of the engine, then this condition no longer exists and the transmission is at risk. I agree that the mod mentioned should not cause this condition, however more severe mods of the same type can and will cause damage. How do they differentiate? They don't. Mods of the type installed on your car have caused transmission damage, therefore SOA will not cover the damage.
They can claim anything they want. It's what they can prove. There is no way the addition of these two mods to the engine/transmission system would cause a failure on a properly working transmission, AT or MT.

If you read over the link I posted, and The Magnuson-Moss Warranty Act, you'll see that they have to prove that the aftermarket part caused the failure. They can not deny warranty without proving it. You need to read the warranty info in the owner's manual to see specifically what will void your warranty.
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Old 12-21-2004, 06:45 PM   #22
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Quote:
Originally Posted by iceinject
I'm being nice right now and working with SOA, since a regional rep made the call, taking it out of the dealer's hands.
It was never in the dealer's hands to begin with- the ultimate call on warranty or no lies with the Regional Reps for SOA and/or SOA themselves.


Brian

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Old 12-21-2004, 07:12 PM   #23
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yeah i meant that they never had a chance to give an opinion or anything, since the rep happened to be there that day. Not sure of the situation but I can guess the guy took one look at the rims and the exhaust and just said "no". i'll keep the board posted. Also, I'd love to find a single instance of any exhaust ruining a tranny. Even if I took the whole exhaust off at the header I don't see how it could have.
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Old 12-21-2004, 07:51 PM   #24
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Plus, when driven extremely gentle it didn't feel bad at all. Under load it slipped. But I got it there. Then without me there, they "tested" it and it "went". And they have not and will not look inside the transmission. grrrrrrr....
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Old 12-21-2004, 11:34 PM   #25
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It is their responsibility to prove that your mods caused the damage. Not guess or make assumptions based on non-science-backed data. SOA tried this with me once. It led to my moderator title.
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