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Old 07-08-2001, 11:35 PM   #1
Ryouga
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Post Subaru quality on the way down? Say it ain't so, Joe

Subaru didn't score too hot in the 2001 J.D. Power report for "number of problems per 100 2001-model year vehicles":

Their 183 puts them behind Toyota (121), Mercedes-Benz (129), and Honda (135) obviously; but it also places them behind Chrysler (137), Chevrolet (146), Jeep (155) who had a Liberty drop a piece of instrument panel into a reviewer's lap but didn't get this counted against them in the J.D. Power, Ford (162), and Dodge (170). Industry average was 147.

Subaru did finish ahead of Mazda (209) and Kia (267), however.

Oops. Forgot to paste a link to the article: Article in the Detroit News

P.S. Buick is still scoring well (123). Too bad they don't make any cars I'd want to own.
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Last edited by Ryouga; 07-08-2001 at 11:37 PM.
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Old 07-09-2001, 12:39 AM   #2
mr_disco
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Subaru didn't do so well last year either, just average. I think the problem is they do have more initial problems than other car makers, and isn't the JD Powers report based on reports within the first year? One thing that counts as a problem is wind noise. Subarus have bad wind noise with their frameless windows, especially the old Impreza model--and this is something that consumers report--I think I even reported it in 1999 when I sent in my comments to Subaru.

Another thing is, the quality of the American made Legacies and Outbacks is declining. Not sure what is happening in Tennessee... but this probably accounts for a lot of it.
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Old 07-09-2001, 01:08 AM   #3
Overtime
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I thought JD Power doesn't distinguish between "big problems" and "small problems." And I'll bet that they're as bought out as everyone in the auto industry.

But would it surprise you all to hear there are problems with Subes?
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Old 07-09-2001, 01:37 AM   #4
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First year reliability of Subaruís has been average for some time. When it comes to Long-term reliability few are better then Subaru.

If you look up the reliability records in Consumer Reports and compare Subaru to Buick you will see that Subaru would have to jump off a cliff to be on their level.
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Old 07-09-2001, 08:56 AM   #5
Ryouga
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Thumbs up

Quote:
I thought JD Power doesn't distinguish between "big problems" and "small problems." And I'll bet that they're as bought out as everyone in the auto industry.
No, they don't distinguish between big and small problems. So having part of the dashboard fall off into your lap would count the same as a problem w/ paint peeling.

But I doubt they are "bought out" because they need their credibility to survive. The car industry isn't the only area they report on, IIRC.

Quote:
If you look up the reliability records in Consumer Reports and compare Subaru to Buick you will see that Subaru would have to jump off a cliff to be on their level.
Good point. I forgot that there was a reason I didn't pay much attention to the J.D. Power rankings.

I guess car owners should pay more attention to the Consumer Reports ratings, whereas leasers might find the J.D. Power more useful?
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Old 07-09-2001, 11:52 AM   #6
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Default Crock

I think J.D. is a crock of you know what. They rate Dodge high every year and I know they fall about in a couple of years. They have a good diesel engine but thats about it. I think they tend to lean to the American cars more.
As far as Subaru quality dropping it most likely is. The import market is dropping has a whole. As soon as they started putting them together in America and making them in America they were bound to drop in quality. The American auto work force is lazy and union first. There cars have gotten better but are still a small cry from the imports. I would much rather buy a car made and assembled in Japan than in America. I love this country but not their cars. The American way is to get your moneys worth and buying a import is the best way to do that.

M

PS. I am in the teamsters at UPS so I know first hand how lazy some workers can be.
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Old 07-09-2001, 12:37 PM   #7
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WE BEAT KIA!!!!

eheh..

hey, if my RS hasn't fallen apart at the seams yet.. then subaru is doing fine by me.

BTW, what part of the liberty fell off? was it big?
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Old 07-09-2001, 12:55 PM   #8
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I hate to say it, but Subaru IS getting worse. I've had more problems with my 2001 Impreza than I EVER had with my 98 Legacy. O2 sensor, sunroof motor, sunroof switch, Clutch shudder. And before you tell me "They all do that", my 98 NEVER had a clutch shudder. The paint on my Legacy was a HELL of a lot better too (or at least a lot thicker...).
That said, I'm pretty happy with my RS mainly because it was dirt cheap, and I know enough to replace stuff as it fails with after market components. Can you say act clutch, clutchplate and lightened flywheel in a few months... If I knew nothing about the after market and didn't want to have to screw with it though, I'd be friggin pissed.
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Old 07-09-2001, 04:19 PM   #9
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I guess the Japanese guys over there are taking a page out of the UAW book, about 10 years ago.
Maybe you bought a Monday or a Friday car...you know that is the day of the week your car was assembled. Monday everyone is lazy and pissed off that the weekend is over and Friday everyone is cutting corners to leave early.
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Old 07-10-2001, 12:01 AM   #10
Nordstone
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Someone else already said it but this ranking is based on initial quality which considers data for the first year or some similar duration. Any small reported problem counts.

Subaru's are highly rated for long term reliability.

I'm sure those oxygen sensor/check engine light problems are a good percentage of the problems.
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Old 07-10-2001, 12:12 AM   #11
jk147
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what is a "Clutch shudder"? I think I might have that in my wrx. That "bzezzehhh while I am around 1500-2000 rpm is pissing me off.
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Old 07-10-2001, 12:17 AM   #12
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Default J.D.?, Huh!

J.D., I think they are around by a big crock of domestic bull****
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Old 07-10-2001, 03:17 AM   #13
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Fishguy


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WE BEAT KIA!!!!
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Old 07-10-2001, 04:29 AM   #14
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I wouldn't go knocking JD Power listing too fast guys. If you say they are a bunch of BS and can't be trusted then remember they ranked the Legacy as the number one car in the UK to own and the Impreza second with the Forester also in the top ten. They list Subaru as one of the best car companies out there. We can't have it both ways. Its still the same company doing the survey and still the same Subaru cars in the survey. Maybe the Brits just complained less?
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Old 07-10-2001, 07:15 AM   #15
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Lightbulb JD FYI

I received a questionaire from them a few weeks ago to do on my02wRx. They apparently get their information from the owners themselves. It was a 4 page multi-choice thing where ya fill in the dots, sorta like a company survey. I could have filled it out taking a general theme from all of the compliants on this board, but decided to give my own personal opinion/thoughts on my ownership experience. I couldn't give it a 100%, because I've had problems of my own, but the score was way above average.
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Old 07-10-2001, 08:47 AM   #16
HIHO
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Default Blown up?

How many Subarus have blown up? How many have flipped off the road and killed its owners?



FORD RULES!!!!!!!!!!!!!!!!

Last edited by HIHO; 07-10-2001 at 08:50 AM.
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Old 07-10-2001, 11:13 AM   #17
Ryouga
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Quote:
BTW, what part of the liberty fell off? was it big?
I guess it was a 15-inch piece under the dash

Jeep Liberty review

Hmmm. And I guess I'll throw in a million non-redeemable Scoober-doober points for whoever can say where "Say it ain't so, Joe" comes from.
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Old 07-10-2001, 03:27 PM   #18
pdlindor
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...Eight Men Out? (Shoeless Joe Jackson and the Black Sox?)

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Old 07-10-2001, 05:37 PM   #19
Ryouga
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Quote:
Shoeless Joe Jackson and the Black Sox?
Yup. I figured the question wasn't very hard, but what the hey.
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Old 07-10-2001, 05:49 PM   #20
gumball
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Hey RETSYN, my '97 Legacy had/has the clutch shudder, plus the faulty ECU (hesitation) problem, plus bad crankshaft oil seals, plus a funny steering rattle (on bumpy turns) from a loose U-joint. And don't forget, the Phase I engines are the ones plagued w/ bad blocks.
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