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Old 01-11-2005, 01:10 PM   #1
Starscream
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Default Blockbuster * No late fee's theres a catch *

Im so pissed because i just found out that only participating stores have this promotion going on.

no all stores are late fee's free read the fine line
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Old 01-11-2005, 01:12 PM   #2
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I don't understand this at all. If there are no late fees, then what motivation do folks have to return movies? Won't movies be unavailable for weeks on end, frustrating customers even more? Also, I'd love to know what sort of hit BB is taking on this, seeing as they make millions in late fees a year.
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Old 01-11-2005, 01:12 PM   #3
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It's a franchise operation. All franchise promotions are like this. They're independent businesses, and can choose what promotions they participate in.
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Old 01-11-2005, 01:12 PM   #4
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Quote:
Originally Posted by Sharkbait
I don't understand this at all. If there are no late fees, then what motivation do folks have to return movies? Won't movies be unavailable for weeks on end, frustrating customers even more? Also, I'd love to know what sort of hit BB is taking on this, seeing as they make millions in late fees a year.
I think after a certain number of days they just charge you their retail price for the movie...

Netflix > *
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Old 01-11-2005, 01:13 PM   #5
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you get a 7 day grace period to turn it in, if you don't they charge you for the movie. You can then keep the movie or give it back and get store credit for what they charged you for the movie....I think that is how it goes
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Old 01-11-2005, 01:14 PM   #6
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Quote:
Originally Posted by WRX300
I think after a certain number of days they just charge you their retail price for the movie...

Netflix > *
OHHHH! God, I hate BB. But still, won't they always be out of things - or at least more than they are now?

Yep, I agree on Netflix! One of the best money and time saving decision we made last year.
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Old 01-11-2005, 01:15 PM   #7
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Why wouldn't they just do the same thing netflix does...its not that hard.

DRum
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Old 01-11-2005, 01:17 PM   #8
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Quote:
Originally Posted by kage
It's a franchise operation. All franchise promotions are like this. They're independent businesses, and can choose what promotions they participate in.
Thanks just found this out today wish i knew about it b4 return it late.
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Old 01-11-2005, 01:18 PM   #9
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Quote:
Originally Posted by WRX300
I think after a certain number of days they just charge you their retail price for the movie...

Netflix > *
word.. this is what they do. ridiculious. our "locally owned video store" is light years ahead of blockbuster.. they do ten times the business BB does, and they have tremendously better policies.. all their "catalog title" (read: old) movies rent for $3/5 days.. late fees just got chopped to .99/night.. ps2 games rent for $2/day.. they're always having specials.. "rent five four new releases, fifth one is free" "rent any sports film get another one free" etc.. good business practices.
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Old 01-11-2005, 01:20 PM   #10
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around here our local ones suck im hoping to find something better soonnnnnnnnnnnnn.
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Old 01-11-2005, 01:22 PM   #11
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Quote:
Netflix > *
1234
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Old 01-11-2005, 01:23 PM   #12
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I remember when netflix did 4 DVDs, not 3. That really made a huge difference to me.

<--- still has netflix anyhow.
DRum
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Old 01-11-2005, 01:24 PM   #13
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There is also DVR for those of use with the EVIL Time Warner Cable... so you dont ever have to mess with anything but a download.

- dow
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Old 01-11-2005, 01:24 PM   #14
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*popcorn*
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Old 01-11-2005, 01:35 PM   #15
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Quote:
Originally Posted by DrDRum
Why wouldn't they just do the same thing netflix does...its not that hard.

DRum
They do offer the same thing that Netflix does; it's a flat rate per month, you can check out two movies at a time, and so long as you pay your monthly fee, you can take out two at a time as many times as you'd like, with no late fees. It's called Movie Pass, I believe.
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Old 01-11-2005, 01:36 PM   #16
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I am using the Blockbuster Online and for $14.99 IIRC you get 3 DVDs plus 2 free instore DVD rentals. So it's not that bad... right? heheh Unless someone knows of a catch that I don't know of.

- JOhn
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Old 01-11-2005, 01:45 PM   #17
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my local blockbuster is doing this. bad move on their part i havent returned a dvd on time since they told me. granted it was only twice but its just a jist of whats to be expected of their customers
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Old 01-11-2005, 01:48 PM   #18
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Quote:
Originally Posted by e_a_olson
They do offer the same thing that Netflix does; it's a flat rate per month, you can check out two movies at a time, and so long as you pay your monthly fee, you can take out two at a time as many times as you'd like, with no late fees. It's called Movie Pass, I believe.
Let's not get carried away . What I meant was, BB is all about "well, if you have it for this long, there's a restocking fee...but its not really a late fee...well, no, lets not do the restocking fee. Um, actually, we'll leave it up to the proprietor, but, it should be. But they can do what they want...and..." <---that's how the whole BB thing has felt to me, that's all.
To me, I'm like, Netflix is the same price...screw it, too complicated.

DRum
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Old 01-11-2005, 01:52 PM   #19
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I don't see any benefit.
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Old 01-11-2005, 02:12 PM   #20
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Quote:
Originally Posted by kage
It's a franchise operation. All franchise promotions are like this. They're independent businesses, and can choose what promotions they participate in.
Blockbusters arent franchises.
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Old 01-11-2005, 02:21 PM   #21
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Than what are they because all this isn't making any sense, how can corporate do a promotion but not the stores?
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Old 01-11-2005, 02:22 PM   #22
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Quote:
Originally Posted by Sharkbait
I don't understand this at all. If there are no late fees, then what motivation do folks have to return movies? Won't movies be unavailable for weeks on end, frustrating customers even more? Also, I'd love to know what sort of hit BB is taking on this, seeing as they make millions in late fees a year.
To elaborate a little more, after seven days (assuming it's a dvd you have) they charge you the "cost" of the dvd which is $125. If you bring back the dvd they knock off most of that fee, but still charge you a flat fee of $19.99, plus an additional charge for everyday you were over seven. Blockbuster sucks. I go to Hollywood video.
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Old 01-11-2005, 02:23 PM   #23
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Quote:
Originally Posted by Shadowsonic
Than what are they because all this isn't making any sense, how can corporate do a promotion but not the stores?
It is corporate, but they might have excluded some regions, I really dont know, I dont work for them anymore.
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Old 01-11-2005, 02:28 PM   #24
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my local blockbuster has teh no late fees.
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Old 01-11-2005, 02:35 PM   #25
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Quote:
Originally Posted by Hamsterstyle
To elaborate a little more, after seven days (assuming it's a dvd you have) they charge you the "cost" of the dvd which is $125. If you bring back the dvd they knock off most of that fee, but still charge you a flat fee of $19.99, plus an additional charge for everyday you were over seven. Blockbuster sucks. I go to Hollywood video.
Where did you get this information? blockbuster.com doesn't say anything about those $ amounts
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