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Old 06-30-2015, 04:39 PM   #1
ItalianGuy
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 60685
Join Date: Apr 2004
Chapter/Region: SCIC
Location: By the beach
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Tire Rack is still
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Angry AQ Motorsports - Never again

I had my motor rebuilt by AQ Motorsports due to "bad compression" in cylinder number 3 as diagnosed by Subaru Pacific (2005 STI).

After bringing him the torn-down motor and parts (including factory parts), he called me to let me know that upon his inspection, there was no reason for the compression check to have come back reading low unless it was done incorrectly. According to him, there was no damage to the pistons, the ringlands were just fine and the heads were good too.

After he rebuilt the motor with all new parts (I decided to go with a closed-deck block from Outfront and all new forged internals), I picked up my car and we had a 45 minute chat about how he had seen compression checks done wrong so many times in the past at other dealerships he used to work at, and how he showed the techs how to properly do one (has to do with the cylinders tapering very slightly at the bottom of the cylinder, and the piston has to be at the very top of the cylinder to get an accurate reading).

Fast-forward, I approached Subaru Pacific about what AQ had told me and asked for reimbursement for the labor to open up, inspect, and put the motor back together (I never asked for any extra labor related to things like the oversize pistons - just what I felt I was owed due to the poor work to begin with - that if the compression check had been done properly there would have been zero labor at all), Subaru Pacific told me to pound sand (big surprise, right?). So I talk to Adan about the situation, and from the very get-go he starts giving me crap, talking about how if he's the owner of the dealership he's going to deny me and blah blah blah... Things that were, well, obvious but had no reason to be brought up - it became very clear that he had ZERO intention of backing me up, and when I asked him to sign a statement regarding what he had told me, he refused.

I tried to get reimbursed by Subaru Pacific for labor on a rebuild due to shoddy work, and AQ absolutely refused to help me despite not just acknowledging, but making a direct statement about the incorrect results to begin with.

**** this guy, I will never spend another dollar here again. I feel incredibly let-down that someone who boasts about doing such great work and has the reputation he has would leave a customer hanging like this. Maybe it's because he has a vendor account with Subaru Pacific and doesn't want to get in the middle. I guess his vendor account is more important than backing a customer.
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Last edited by ItalianGuy; 06-30-2015 at 04:51 PM.
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Old 06-30-2015, 04:56 PM   #2
ThePearrrrl
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Join Date: Jun 2011
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So this is because he didn't wanna back you up? There is nothing wrong with the work he did?
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Old 07-01-2015, 08:51 PM   #3
ItalianGuy
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 60685
Join Date: Apr 2004
Chapter/Region: SCIC
Location: By the beach
Vehicle:
Tire Rack is still
cheaper

Default

The work so far is fine (~5,000 miles) but how much can I trust him if he won't back up a claim he made? This is about integrity. But since you want to talk about his work, he went ahead and refinished the factory rods despite no authorization to do so, even after I told him I was bringing all new aftermarket parts since the motor was already open. He had the car/motor for at the most five days while I waited on shipping on manley rods. Because he's "AQ," I let him keep both the rods and pistons I was going to sell to recover some cost (since he claimed there was no damage) so he could cover his expense of the unauthorized work.

Like I said, never again.
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