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Old 04-14-2005, 06:07 PM   #26
fat angel
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 81630
Join Date: Feb 2005
Chapter/Region: South East
Location: in the south.
Default

well i made a mistake when ordering so hopefully jamie can help me out and get me the right color for my fog light covers.

edit: well jamie is definately helpin me out. with me bein an idiot she has helped me out better than i could expect. thank you jamie. great vendor!
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Last edited by fat angel; 04-16-2005 at 09:40 PM.
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Old 04-15-2005, 07:45 PM   #27
SubaruGenuineParts
NASIOC Vendor
Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Wink

Quote:
Originally Posted by fat angel
well i made a mistake when ordering so hopefully jamie can help me out and get me the right color for my fog light covers.

We will get you taken care of not a problem.

Mistakes happen... sometimes on our end, sometimes via the customer
But, we can always find a resolution

I'll keep you posted with updates.
Jamie
www.subarugenuineparts.com
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Old 04-16-2005, 01:06 AM   #28
anzu
Scooby Newbie
Member Sales Rating: (5)
 
Member#: 42154
Join Date: Aug 2003
Chapter/Region: MAIC
Location: Burke, VA
Vehicle:
2008 WRX STI
Aspen White

Talking

I had a great time doing business with Jamie. She was very helpful with all my inquiries. My order was dealt with very efficiently. She let me know the progress of the order just to let me know that I was taken care of. I really appreciated all the help. Thanks a lot, I'll keep on looking at the online catalogue and make inquiries if need be. Good luck with business.
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Old 04-19-2005, 12:39 PM   #29
RuWRXcrazy2
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 63224
Join Date: Jun 2004
Chapter/Region: Tri-State
Location: South Jersey
Vehicle:
2009 Forester
OBP

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After seeing what great deals Jamie has from a dealership I couldn't resist hooking my WRX up with SPT pink springs! I shot tons of random questions out there about parts, brake problems...etc...and she was always there to help me out, the customer and subie fanatic! Awesome communication and great deals make Jamie the Subaru Goddess! It was such a great deal that I ordered these parts from Washington, when I live in Jersey! Worth the wait Jamie! Thanks Again!!!!

Ben

zioneb420@yahoo.com
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Old 04-21-2005, 07:49 PM   #30
nu2boost
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 79748
Join Date: Jan 2005
Chapter/Region: Tri-State
Location: middleofwoods,NY
Vehicle:
2005 WRX
Aspen White "Rachel"

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Jamie is just awesome, buy stuff from her, just dont go broke doing it like me!
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Old 04-23-2005, 02:49 PM   #31
SueBarOoh
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 69773
Join Date: Sep 2004
Location: pensacola, fl
Vehicle:
2002 wrx
psm

Thumbs up outstanding

i just received my order on time and without any complications. excellent customer service. communication is quick, easy and prompt. jamie is highly recommended. things could not have been smoother.
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Old 04-28-2005, 09:47 PM   #32
>blue<
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Member#: 82145
Join Date: Mar 2005
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Fast, quick, quality and cheap stuff! Jamie had my stuff for me in less than a week. Im just glad i live in seattle so i dont have to pay shipping!!!

You rock Jamie!
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Old 04-29-2005, 12:29 AM   #33
svek
*** Banned ***
Member Sales Rating: (0)
 
Member#: 82259
Join Date: Mar 2005
Chapter/Region: BAIC
Location: koledge at csus
Vehicle:
1999 impreza 2.2L
Brilliant Red <4EAT Club>

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i ordered a rear sway on monday and its here today (thursday)

subiegal = teh win

2 thumbs up!!
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Old 04-29-2005, 07:08 PM   #34
FujiFast
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Member Sales Rating: (1)
 
Member#: 76147
Join Date: Nov 2004
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Jamie's a babe
She was quick to respond with my parts inquiries, never pushed me to purchase, and when I made my purchase she was prompt with status updates. Good vendor.
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Old 05-09-2005, 08:51 PM   #35
RSimport
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 24718
Join Date: Sep 2002
Chapter/Region: MAIC
Location: Potomac MD
Vehicle:
05 impreza RS
white

Default

I love ordering from her.....so far I've ordered sti rear sway, carpet which she got me at list price instead of dealer price, rubber floor mats, and some other misc interior pieces. Everything has been nothing but top quilty I will def buy lots and lots of things from her! THANKS
Chris
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Old 05-11-2005, 07:22 PM   #36
maddhatteroo7
Scooby Specialist
Member Sales Rating: (27)
 
Member#: 78840
Join Date: Jan 2005
Chapter/Region: BAIC
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flat out amazing customer service! recieved my rear swaybar on time, jamie was even kind enough to give me suspension advice and was very helpful, definently will be a repeat customer
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Old 05-12-2005, 05:22 PM   #37
GeorgeRex
Scooby Specialist
Member Sales Rating: (12)
 
Member#: 51695
Join Date: Jan 2004
Location: Northern VA
Vehicle:
2004 STi
Aspen White

Thumbs up

Excellent transaction - very good web site, confirmation e-mail, tracking number and fast shipping. All you could ask for in online shopping - congratulations because not many pull this off.
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Old 05-25-2005, 04:38 PM   #38
seth_man
Scooby Specialist
Member Sales Rating: (4)
 
Member#: 73008
Join Date: Oct 2004
Chapter/Region: NESIC
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great vendor! ordered all the group-n bushings, strut tops, motor and trans mounts all at once and got everything in perfect condition and the order was 100% correct. washington to rhode island in 5 days flat. just ordered my sti pinks and CF dash im sure this order will go just as smoothly.
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Old 06-02-2005, 01:34 PM   #39
SeattleWRX
Scooby Specialist
Member Sales Rating: (5)
 
Member#: 10350
Join Date: Sep 2001
Location: Seattle, WA USA
Vehicle:
02 WRX Sedan
WRB

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She's my first stop for any part questions. Usually the only stop I need to make!
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Old 06-10-2005, 12:08 AM   #40
pikon
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 88206
Join Date: May 2005
Location: NYC
Vehicle:
Buck Stopped @
Stage II

Thumbs up

Jamie's awesome. Ordered an spt bosal exhaust/air filtration system from her (delivered immediately once she received it from the warehouse). Great service and quick response to questions. Would definitely order from her for future oem/spt parts.
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Old 06-15-2005, 04:04 AM   #41
Genya
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 49899
Join Date: Dec 2003
Location: Woodstock
Vehicle:
2004 STi Blue/Silver
20g/11.96@120.77

Default

Jamie is the bomb, always helpful with my misc part needs.
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Old 06-27-2005, 05:13 PM   #42
GC84ever
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 50433
Join Date: Dec 2003
Chapter/Region: W. Canada
Location: Calgary, eh.
Vehicle:
2001 Impreza 2.5RS
BDP

Default

Well my first time experience with Jamie and SubaruGenuineParts.com is/was amazing.
Great prices, jamie is super helpful, and fast shipping (got the part I ordered in a week).
I look forward to doing business with them in the future.
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Old 06-30-2005, 08:13 PM   #43
AWDrifter21
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 51112
Join Date: Dec 2003
Chapter/Region: Tri-State
Location: NJ
Vehicle:
2004 WRX-sold T_T
now 2005 STi ^^

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First order as well, spoke with her and has a great personality
this translates into great subaru service from her with pricing along with it.
Didn't get my product yet but still giving a thumbs up already~
thanks
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Old 07-08-2005, 10:42 AM   #44
highdensity
Scooby Newbie
Member Sales Rating: (15)
 
Member#: 75145
Join Date: Nov 2004
Chapter/Region: SCIC
Location: LA/Central CA
Vehicle:
1994 Toyota Camry
Junkyard Racing Green

Default

i got the group-n tranny + motor mounts at a killer price, but even if it weren't a sale the money would have been well spent. there was nary a hitch in the transaction and communication was very good. service like this should be the norm for vendors across all industries! thanks Jamie!
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Old 07-20-2005, 11:59 AM   #45
SubaruGenuineParts
NASIOC Vendor
Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Default

Many thanks again to everyone for their kind words!

We're working hard to keep this place accurate, and fast and inexpensive

keep the feedback coming, let us know how we're doing!!

thank you!
Jamie Thomas
Jamie@chaplins.com
www.subarugenuineparts.com

***************************
www.subiegal.com
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Old 07-21-2005, 10:13 AM   #46
lfdal
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 48436
Join Date: Nov 2003
Default

Have ordered twice off Jamie now at Chaplins, had to call her once for clarification on parts. Everything delivered promptly, well packaged, and as good or better prices than I can get anywhere else. Definitely will be ordering more stuff in the future as the need arises.

larry
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Old 07-22-2005, 10:35 PM   #47
nopeers
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 86334
Join Date: May 2005
Chapter/Region: AKIC
Location: unfairbanks AK
Vehicle:
05 wrx
plat silv

Default

I know sometimes when I e-mail her and ask what I think are kinda dumb questions they come through with whatever I needed. I always get updates to my order and am never in the dark about it. When I order from these guys I never get the "am I ever going to see my parts" jitters. Thanks a trillion.
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Old 07-23-2005, 12:23 AM   #48
goldenej20child
Scooby Newbie
Member Sales Rating: (12)
 
Member#: 90901
Join Date: Jul 2005
Chapter/Region: NWIC
Location: Washington State
Vehicle:
2002 Subaru WRX
Aspen White

Thumbs up

Just wanted to chime in. Jamie is awesome. I ordered a set of exhaust gaskets to tackle my uppipe/downpipe install and they came very quickly (it also helps that im local also lol). But intially, one of the gaskets was not in stock and she notified me right away saying that they would be in the following day and that she wanted to wait until it comes in to ship all of the gaskets out so I would have the complete set in one package. Thanks Jamie, I will be ordering an oem rear lip from you shortly.... (BTW I saw you in your black rs at Fred Meyers in Bellevue a couple of weeks ago, I was in the white wrx with the gold volk le28n....)
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Old 07-23-2005, 03:48 AM   #49
InfamousDX
Scooby Guru
Member Sales Rating: (184)
 
Member#: 25413
Join Date: Sep 2002
Chapter/Region: Tri-State
Location: North NJ
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GREAT customer service, fast replies, fast shipping. Can't beat that kinda service on 2 out of 2 transactions!
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Old 07-25-2005, 11:05 PM   #50
fasterthanrayswrx
Scooby Specialist
Member Sales Rating: (27)
 
Member#: 48672
Join Date: Nov 2003
Chapter/Region: NESIC
Location: CT
Vehicle:
FS99 Subaru Legacy
Brighton wagon 2.2

Default

Used my subaru bucks to buy some misc. parts. Awesome price, awesome customer service, fast shipping.
Gonna be spending all my subaru bucks here.
THANKS JAMIE
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