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Old 03-07-2012, 11:40 AM   #1301
krazy
Scooby Specialist
Member Sales Rating: (41)
 
Member#: 56400
Join Date: Mar 2004
Chapter/Region: SCIC
Location: Southern California
Vehicle:
04 Subaru STi
JBP

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Quote:
Originally Posted by SexySatinWhiteSTI View Post
Holy crap I had two issues my card and my sisters card. And we both bought stuff from them for our cars. I never put that together because that was the last place I would have suspected.
Uh Oh....
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Old 03-08-2012, 02:07 PM   #1302
outphase84
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 78485
Join Date: Dec 2004
Chapter/Region: Tri-State
Vehicle:
2005 STi
AW

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No fraud issues here, but it did take 22 days for my new splitters to show up. About the same lead time last year for my oil filters. Unacceptable.

Ordered my TiC xmember bushings from fred beans, had them next day.
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Old 03-17-2012, 08:19 AM   #1303
warpdwhim
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Member Sales Rating: (3)
 
Member#: 204130
Join Date: Feb 2009
Chapter/Region: W. Canada
Location: Winnipeg, MB
Vehicle:
2012 WRX
Ice Silver Metallic

Cool

My second time ordering from them - all went very well.
Communication from them was excellent & prompt - shipping was fast as well.
My part wasn't in stock(had to order from Subaru) and I still had it in Canada
& in my hands in 10 business days.
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Old 03-17-2012, 09:16 AM   #1304
5lipstream
*** Banned ***
Member Sales Rating: (17)
 
Member#: 124663
Join Date: Aug 2006
Chapter/Region: South East
Location: Nashville
Vehicle:
2003 AW WRX
2008 GG Evo X MR

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I've ordered from them about 7 or 8 times now. Never had a problem at all.
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Old 03-30-2012, 07:30 PM   #1305
Subie Gal
GC84Ever
Super Moderator
Member Sales Rating: (24)
 
Member#: 301
Join Date: Sep 1999
Chapter/Region: NWIC
Location: WA
Vehicle:
1970 FF-1 & '70 Van
02 WRX/01 RS

Talking

Alright you guys & gals.

I missed you soooooooo much!! I just could not stay away.

You won me over.

I'm baaaaaack at SubaruGenuineParts!!!

As of April 2012 - I will be back in the saddle, running the show at SGP

I missed you all too much. It will be my PLEASURE to help you with your parts projects!

PM me or SGP with any questions!!

Subie Luvs and Hugs to you all!

Jamie
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Old 03-30-2012, 07:33 PM   #1306
Bishop
NASIOC Supporter
Member Sales Rating: (107)
 
Member#: 59993
Join Date: Apr 2004
Chapter/Region: International
Location: WWAAYY west of the Mississippi
Vehicle:
Ass, grass or cash
no one rides for free!!

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Oh hell yeah! Welcome back! Love you long time!
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Old 03-30-2012, 07:45 PM   #1307
Subie Gal
GC84Ever
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Member Sales Rating: (24)
 
Member#: 301
Join Date: Sep 1999
Chapter/Region: NWIC
Location: WA
Vehicle:
1970 FF-1 & '70 Van
02 WRX/01 RS

Thumbs up

Quote:
Originally Posted by Bishop View Post
Oh hell yeah! Welcome back! Love you long time!
Thanks! It is great to be back!
Know that #1 I am here to HELP YOU with your project.

Feel free to contact me at any time:
phone 800.962.0822 (mon-friday 7am to 3pm pacific time)

email sales@subarugenuineparts

pm - either account
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Old 03-30-2012, 08:02 PM   #1308
Keif
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Member Sales Rating: (47)
 
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Join Date: Feb 2006
Chapter/Region: MWSOC
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Old 03-30-2012, 08:14 PM   #1309
Subie Gal
GC84Ever
Super Moderator
Member Sales Rating: (24)
 
Member#: 301
Join Date: Sep 1999
Chapter/Region: NWIC
Location: WA
Vehicle:
1970 FF-1 & '70 Van
02 WRX/01 RS

Talking

Quote:
Originally Posted by keithwrx8 View Post
right back at ya!!
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Old 03-30-2012, 08:29 PM   #1310
Bishop
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Member Sales Rating: (107)
 
Member#: 59993
Join Date: Apr 2004
Chapter/Region: International
Location: WWAAYY west of the Mississippi
Vehicle:
Ass, grass or cash
no one rides for free!!

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And a contact #? It's our lucky day! I'm off to by some mega baaazzziiilliiooonn lotto now.
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Old 03-30-2012, 08:29 PM   #1311
subidub
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Member Sales Rating: (6)
 
Member#: 198934
Join Date: Jan 2009
Chapter/Region: NWIC
Location: Oly WA
Vehicle:
2001 Impreza RS
Aspen White

Default

Quote:
Originally Posted by Subie Gal
Alright you guys & gals.

I missed you soooooooo much!! I just could not stay away.

You won me over.

I'm baaaaaack at SubaruGenuineParts!!!

As of April 2012 - I will be back in the saddle, running the show at SGP

I missed you all too much. It will be my PLEASURE to help you with your parts projects!

PM me or SGP with any questions!!

Subie Luvs and Hugs to you all!

Jamie
Awesome. this is excellent news for all of us and for SGP! I can feel comfortable to order from you again!
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Old 03-30-2012, 08:46 PM   #1312
Subie Gal
GC84Ever
Super Moderator
Member Sales Rating: (24)
 
Member#: 301
Join Date: Sep 1999
Chapter/Region: NWIC
Location: WA
Vehicle:
1970 FF-1 & '70 Van
02 WRX/01 RS

Thumbs up

Quote:
Originally Posted by Bishop View Post
And a contact #? It's our lucky day! I'm off to by some mega baaazzziiilliiooonn lotto now.
You won't win that lotto before me!!! lol!! sucker!
I'll buy you a BRZ if I win! ha!

Quote:
Originally Posted by subidub View Post
Awesome. this is excellent news for all of us and for SGP! I can feel comfortable to order from you again!
Thank you so much for your kind comments.

Cannot wait to help all of my Subaru peeps work on their projects.
True Story ^^^^^^
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Old 04-01-2012, 04:12 AM   #1313
VWci
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Member Sales Rating: (0)
 
Member#: 260436
Join Date: Oct 2010
Chapter/Region: International
Location: Ankara/Turkiye
Vehicle:
2003 EDM WRX
JBP

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welcome back jamie...
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Old 04-01-2012, 08:19 AM   #1314
kenliu84
Scooby Specialist
Member Sales Rating: (36)
 
Member#: 107618
Join Date: Feb 2006
Chapter/Region: Tri-State
Location: NY
Vehicle:
2006 OBP WRX Wagon
PrecisionTuned/TiCSuspen.

Default

Great news, has always been helpful with my projects, best prices around as well. Now I know exactly where to get my oem parts, no searching around for a dealer near my house or my job.

Any update or news on the fraud issues brought up?
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Old 04-01-2012, 09:52 AM   #1315
SubaruGenuineParts
NASIOC Vendor
Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Default

Quote:
Originally Posted by VWci View Post
welcome back jamie...
Thank you very much!!


Quote:
Originally Posted by kenliu84 View Post
Great news, has always been helpful with my projects, best prices around as well. Now I know exactly where to get my oem parts, no searching around for a dealer near my house or my job.

Any update or news on the fraud issues brought up?
Thanks much for the kind words.

?I have no idea what these fraud issues you mention might be?
Anyone with ANY CONCERNS, contact me: 800.962.0822
Mon-Friday 7am to 3pm Pacific time. Ask for Jamie.

I JUST returned to the store this week but if there are any unresolved issues, I will help you to resolve them!
Thanks for the warm welcome back guys/gals!

Jamie
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Old 04-01-2012, 10:07 AM   #1316
Psychoreo
Scooby Guru
Member Sales Rating: (11)
 
Member#: 79643
Join Date: Jan 2005
Chapter/Region: NESIC
Location: Cromwell
Vehicle:
2015 WRX STI
Terminal black pearl

Default

Ordered a front splitter kit in PSM for my 04 last Friday and the package arrived Tuesday.

Much to my chagrin, one splitter was WRB. Not having a blue car, I called Subarugenuineparts Wednesday morning and spoke to Kris. He apologized for the mix up and sent the replacement 2 day air without hesitation along with a prepaid sticker to return the WRB part. The correct part arrived early Saturday morning.

It's easy to say that a company is good when all your orders ship on time with the right parts at a good price.

What makes a company great is how they handle the mistakes that will undoubtedly happen and the customer support offered.

Kris, thank you for your support and rapid resolution of my order issues. It is GREATLY appreciated.
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Old 04-01-2012, 10:40 AM   #1317
Kean
Scooby Guru
Member Sales Rating: (6)
 
Member#: 25187
Join Date: Sep 2002
Location: So. CA
Vehicle:
'08 Foz Prem TGM
'10 Challenger R/T Blk

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Great to see you back Jamie. I had given up on SGP which is a shame since it had been nearly my exclusive source for years for Subaru parts.

I guess I can resume buying my parts from SGP again knowing you're at the helm.
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Old 04-01-2012, 01:09 PM   #1318
SubaruGenuineParts
NASIOC Vendor
Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Thumbs up

Quote:
Originally Posted by Psychoreo View Post
Ordered a front splitter kit in PSM for my 04 last Friday and the package arrived Tuesday.

Much to my chagrin, one splitter was WRB. Not having a blue car, I called Subarugenuineparts Wednesday morning and spoke to Kris. He apologized for the mix up and sent the replacement 2 day air without hesitation along with a prepaid sticker to return the WRB part. The correct part arrived early Saturday morning.

It's easy to say that a company is good when all your orders ship on time with the right parts at a good price.

What makes a company great is how they handle the mistakes that will undoubtedly happen and the customer support offered.

Kris, thank you for your support and rapid resolution of my order issues. It is GREATLY appreciated.
We apologize for the error, and strongly agree with your statement!
I'll give Kris a big pat on the back! Thanks so much for the feedback


Quote:
Originally Posted by Kean View Post
Great to see you back Jamie. I had given up on SGP which is a shame since it had been nearly my exclusive source for years for Subaru parts.

I guess I can resume buying my parts from SGP again knowing you're at the helm.
Please feel confident in knowing I'm here to help!
Any questions, just shoot me a message. I'm glad to be back! - Jamie
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Old 04-01-2012, 02:09 PM   #1319
Tommyp
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 277475
Join Date: Mar 2011
Default

Ordered a set of Group N mounts they came 2 days later nice
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Old 04-01-2012, 02:33 PM   #1320
SubaruGenuineParts
NASIOC Vendor
Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Thumbs up

Quote:
Originally Posted by Tommyp View Post
Ordered a set of Group N mounts they came 2 days later nice
Yes!!! Excellent! thanks for the feedback
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Old 04-01-2012, 04:44 PM   #1321
Ethan_Drift
Scooby Specialist
Member Sales Rating: (7)
 
Member#: 264930
Join Date: Nov 2010
Chapter/Region: AKIC
Location: South Anchorage
Vehicle:
2011 GT, Evo 8
White

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I've been googling at a set of 04-05 tail lights for over a month now and SGP had the cheapest prices to Alaska. Stoked to get them in next week, hopefully!
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Old 04-01-2012, 08:32 PM   #1322
SubaruGenuineParts
NASIOC Vendor
Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Default

Quote:
Originally Posted by Ethan_Drift View Post
I've been googling at a set of 04-05 tail lights for over a month now and SGP had the cheapest prices to Alaska. Stoked to get them in next week, hopefully!
Great! Let me know if you have any questions or need any help!

Thanks! - Jamie
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Old 04-02-2012, 01:05 AM   #1323
Ethan_Drift
Scooby Specialist
Member Sales Rating: (7)
 
Member#: 264930
Join Date: Nov 2010
Chapter/Region: AKIC
Location: South Anchorage
Vehicle:
2011 GT, Evo 8
White

Default

The 02-05 side skirts that you sell, does it come with the rubber seal at the top of the skirt?
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Old 04-02-2012, 10:42 AM   #1324
SubaruGenuineParts
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Vendor Sales Rating: (508)
 
Member#: 82767
Join Date: Mar 2005
Chapter/Region: NWIC
Location: Bellevue, WA
Default

Quote:
Originally Posted by Ethan_Drift View Post
The 02-05 side skirts that you sell, does it come with the rubber seal at the top of the skirt?
Are you referring to the sideskirt "accessory" prepainted kit?

If so then the answer is "yes"

They all come with a rubber seal on the top most part of the Sideskirt.

Contact me with questions! - Jamie
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Old 04-25-2012, 12:42 AM   #1325
CrazyButHappy
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 58545
Join Date: Mar 2004
Chapter/Region: BAIC
Location: Freakmont, CA
Vehicle:
2003 WRX
Silver

Default

Great to see Jamie is back! Based on some the recent reviews, I thought I was going to have to find a new place for OEM parts and Subaru accessories. Recently I made a parts order and I am happy to report the good old SubaruGenuineParts is back! The parts arrived lightning fast and I received status emails along the way.
The other cool thing is they allow you to combine accessory orders with your parts order, just put a note in the comments, I threw in some Subaru swag with my parts order.

Welcome back Jamie, it is great to have a go to place for parts.
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