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#1 |
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Scooby Specialist
Member#: 7719
Join Date: Jun 2001
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I've been tasked with taking over the phone systems here and the most telecom work I've ever done was using a punch down tool.
Are there any books out there on how the basics work, etc.? Things like PBXs, DIDs, etc. etc.
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#2 |
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Scooby Specialist
Member#: 3887
Join Date: Jan 2001
Chapter/Region:
Tri-State
Location: Middletown, NJ
Vehicle:08 Taco, 98 M3/4/5 '00 RC51, '08 KTM |
sounds dodgy
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#3 |
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NASIOC Supporter
Member#: 7121
Join Date: Jun 2001
Chapter/Region:
MWSOC
Location: Dray is Oregon
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RTFM biyotch.
No really, PBXes are cake. Crack open the manual and all you need is in there. It's nowhere near as complex as, say, systems administration IMHO. -Rick |
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#4 |
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Scooby Specialist
Member#: 19236
Join Date: May 2002
Vehicle:Axis GT35/40R STi Not back yet |
what kinda switch will u be workin with?
avaya, nortel, aspect???? |
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#5 |
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Scooby Specialist
Member#: 7719
Join Date: Jun 2001
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I'll be working with a Millenium phone switch I believe.
I have some Alcatel equipment as well... |
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#6 |
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Scooby Specialist
Member#: 3887
Join Date: Jan 2001
Chapter/Region:
Tri-State
Location: Middletown, NJ
Vehicle:08 Taco, 98 M3/4/5 '00 RC51, '08 KTM |
sounds dodgy
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#7 | |
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Scooby Specialist
Member#: 19236
Join Date: May 2002
Vehicle:Axis GT35/40R STi Not back yet |
Quote:
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#8 |
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Scooby Specialist
Member#: 7719
Join Date: Jun 2001
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well, it's just 250 employees, 3 sites...connected via T1 lines.
nothing special I'm sure, but I hate not really knowing the foundation of how things work. |
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#9 |
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Scooby Guru
Member#: 22825
Join Date: Aug 2002
Chapter/Region:
NWIC
Location: Seattle, WA
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This is a good opporunity to convert to VoIP
a 3COM NBX for under $2000 has what you need. |
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#10 |
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NASIOC Supporter
Member#: 7121
Join Date: Jun 2001
Chapter/Region:
MWSOC
Location: Dray is Oregon
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You'll probably need to know the provisioning for the T1's. You'll need to get that info from your carrier. You'll need to know the coding (b8zs, ami, or jbzs), framing (d4 or esf), facilities data link (at&t, ansi, or none). If they are actually PRIs, you'll need to know the switch type as well. If they are actual channelised T1s, you'll need to know the signaling.
Most T1s in the US are provisioned as b8zs, esf. Other than that, everything else should be pretty straight forward in the documentation. |
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#11 | |
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NASIOC Supporter
Member#: 7121
Join Date: Jun 2001
Chapter/Region:
MWSOC
Location: Dray is Oregon
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Quote:
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#12 |
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Scooby Specialist
Member#: 7719
Join Date: Jun 2001
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VoIP is handled by a Nortel Passport currently, and will be replaced by cisco equipment this year, but only for about 30 phones where IP phones make sense.
I'll stick with an actual semi-troublefree PBX where I can. |
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#13 |
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Scooby Newbie
Member#: 6654
Join Date: May 2001
Chapter/Region:
MWSOC
Location: Wis-Con-sin
Vehicle:2006 Odyssey 2006 Prius |
Welcome to my world. I was just handed over our Cisco VOIP system (running CM 3.3) and our tech support ACD. The hardest part is dealing with the telco terminology (see my rant from last week), but it's not too bad.
Right now we are in the process of converting our remote offices to VOIP and removing their PRI's. We'll be running their long distance out of our headquarter's T1 and local will be on a handful of POTS lines. Now we just have to hope that the Internets stay up. ![]() |
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