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Old 07-08-2005, 04:06 PM   #1
RexyGirl
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News Your warranty cannot be voided

Well. actually it can, but for very few reasons:

1. The odometer cannot be verified:
If there is evidence the odometer has been messed with or disconnected at some point, SOA can void your warranty. This is because if your warranty mileage cannot be proven. You could have 60,000 miles on your car and if the odometer says 23,000, technically you would be out of warranty. THIS HAS TO BE PROVEN

2. Vehicle has been in a major accident and repaired:
If your vehicle has been in a major accident, most likely there will be additional problems down the road. SOA cannot be held responsible for something related to an accident. Most vehicles that have warranties voided for this reason have a salvage title issued by the issurance company.
THIS HAS TO BE PROVEN

3. Your vehicle has a salvage title
If your vehicle has a salvage title it is because it was in a major accident or under water. SOA cannot be held responsible for something related to water or accident damage. THIS HAS TO BE PROVEN

There may be a few other reasons, but these are the most popular. Most have to do with accident or odometer fraud.

Alot of people think that because their car is modified or "abused" that the service advisor, the dealership or SOA can void their warranty. They cannot!! Most people that go to the dealer and have an issue with something not being covered STILL HAVE A WARRANTY. Their warranty has not been voided, their warranty claim has been denied. There is a difference.

For example, if you have a problem with your transmission and the dealership or SOA determines it will not be covered under warranty, they are still under obligation to fix your window regulator if it breaks, as long as the window regulator was not damaged due to outside influences.

If you modify and/or abuse your car, that is not reason for your warranty to be voided. IT HAS TO BE PROVEN that the modification and/or abuse caused the defect. And even then your warranty is not voided, the warranty claim was just denied. Other things on your vehicle not affected by the modification and/or abuse are still covered.

Most people think that because something was not covered under warranty that their warranty is automatically voided. They don't understand that just that claim was denied.

If you are ever told that your warranty is "voided", make sure they are saying the ENTIRE warranty is voided, and not that the warranty claim was denied. If they say that the warranty is voided, get it in writing and call SOA. Most likely it is just the claim that was denied.

It is also possible to get just portions of your warranty voided. For instance, if you have had your car painted because of scratches or you change the color, then only your paint warranty could be voided. The paint is no longer original so SOA is under no obligation to cover it. It is now the responsiblity of whomever painted it.

Sorry for the long rant, it just makes me mad when people slam dealerships and SOA for "voiding" warranties, when in all acutallity, it is not.



CLIFF NOTES: Your warranty can only be voided for few reasons. Most of the time it is just your warranty claim that has been denied. The rest of your warranty remains in effect
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Old 07-08-2005, 04:44 PM   #2
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bump/vote for "sticky"
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Old 07-08-2005, 04:50 PM   #3
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Just wanted to add.

If you call during my lunhc break and ask stupid questions or simply waste my lunch hour. YOUR WARRANTY WILL BE VOIDED!!!!!!!!!!!!!!!!!!!!!!!


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Old 07-08-2005, 05:29 PM   #4
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what about salvage titles for cars that are theft recoveries and not wrecked.
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Old 07-08-2005, 05:31 PM   #5
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Quote:
Originally Posted by YumGTR
what about salvage titles for cars that are theft recoveries and not wrecked.

Salvage title is a salvage title.

Who knows what they did to the car to steal it, or while it was in their possession.
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Old 07-08-2005, 05:36 PM   #6
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Quote:
Originally Posted by YumGTR
what about salvage titles for cars that are theft recoveries and not wrecked.

I guess that is up to SOA. It will all depend on what, if anything, was damaged during the theft. If there was no major damage and it was issued a salvage title because the insurance company already paid off the car, I guess the warranty would be okay. This is only a guess....never had it happen.
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Old 07-13-2005, 05:19 PM   #7
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No exceptions to salvage title. There will be no warranty coverage for any salvage title vehicle. Ever.

Other reasons warranty can be voided completely, if the vehicle has had a material modification to it. I.E. you remove the body and weld in a tube frame chassis. You have altered the construction of the vehicle and you have voided the ENTIRE warranty. This is an extreme example but it brings the point home.

If you have raced your vehicle or entered it into any competetive event. Again we would have to prove this. Numbers painted on the windows, tech inspection stickers/timeslips in the glovebox, etc. are considered proof.

If you use your vehicle for commercial purposes, I.E. delivering pizza, mail, construction, deliveries, etc. Rental cars still have warranty only because they are driven by consumers and not for commercial purposes. Sometimes I question that!
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Old 08-11-2005, 11:06 PM   #8
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Thought this deserved a bump because the word "void" has been showing up alot lately
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Old 08-12-2005, 11:56 AM   #9
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Quote:
Originally Posted by Samirr76
If you have raced your vehicle or entered it into any competetive event. Again we would have to prove this. Numbers painted on the windows, tech inspection stickers/timeslips in the glovebox, etc. are considered proof.

so if we go to any SCCA autoX or school/ track days, and you can prove it, the warranty is voided fully? is this true? if so, seems kind of off, concidering subaru gave the 1st year WRX buyers a membership to SCCA free for a year.
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Old 08-12-2005, 12:08 PM   #10
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A membership to the SCCA does not necessarily mean you have to participate in driving events. There are plenty of activities you can do with the SCCA other than racing. The SCCA membership is not meant to be a license to race, but rather to join a community of enthusiasts. If I'm not mistaken, SCCA members have certain benefits available to them through SCCA (such as their magazine). In short, the decision to race your car is your decision alone, and membership in SCCA does not require you to race.
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Old 08-12-2005, 12:08 PM   #11
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numbers on the window, that's bull-ish. The only real legal proof is something concrete (like a timeslip or picture of the car w/ license plate or VIN). Anything else won't stand up. Period. Even then the manual doesn't spefically says that running in competitive events voids the warranty.

That's why I'm planning on taping my plate and VIN number so spies can't take pictures of my car (like Nissan has been caught doing recently). Better safe than sorry.

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Old 08-12-2005, 12:12 PM   #12
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Quote:
Originally Posted by bo9877
A membership to the SCCA does not necessarily mean you have to participate in driving events. There are plenty of activities you can do with the SCCA other than racing. The SCCA membership is not meant to be a license to race, but rather to join a community of enthusiasts. If I'm not mistaken, SCCA members have certain benefits available to them through SCCA (such as their magazine). In short, the decision to race your car is your decision alone, and membership in SCCA does not require you to race.

Though you are correct that it is a CHOICE to race, but giving a membership to SCCA and then say you cant join in the clubs main reason for existing, is like giving a hungry man a poison apple. IMO anyway
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Old 08-12-2005, 01:30 PM   #13
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Quote:
Originally Posted by MrDestructo
numbers on the window, that's bull-ish. The only real legal proof is something concrete (like a timeslip or picture of the car w/ license plate or VIN). Anything else won't stand up. Period. Even then the manual doesn't spefically says that running in competitive events voids the warranty.
That's why I'm planning on taping my plate and VIN number so spies can't take pictures of my car (like Nissan has been caught doing recently). Better safe than sorry.

Correction:
The manual DOES specifically state that driving in competive events can have an impact on your warranty:

From page 14 of your Maintenance and Warranty Guide:

"Damage Caused Due to Use of Vehicle in Competitive Events
These warranties do not cover damage to any component that is the result of operating the vehicle in any competition or racing event. "


Also, on the application for the SCCA membership right above where you sign your name it states:

"Subaru of America (SOA) is not affiliated with the SCCA, and SOA does not in any way participate in, evaluate, condone or assume any responsibility for the activities and events of the SCCA or any of its affiliates. All Subaru vehicles sold by SOA are designed and built for normal driving conditions. The Subaru Limited Warranty, as well as the Subaru Added Security program,, excludes damage resulting from participation in competition or racing events. See the Subaru Warranty and Maintenace booklet for further details"
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Old 08-12-2005, 01:41 PM   #14
Hondaslayer
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Quote:
Originally Posted by DragginWagon
Though you are correct that it is a CHOICE to race, but giving a membership to SCCA and then say you cant join in the clubs main reason for existing, is like giving a hungry man a poison apple. IMO anyway

No,

Giving away an SCCA membership is more akin to giving away a gun (legally obviously) Just because you shoot somebody does not mean SOA made you do it.
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Old 08-12-2005, 03:49 PM   #15
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There was a post on here a while back when a guy went out to an autox event and blew his motor and subaru replaced his motor stating that it was fine to go to an event like autox in a controlled environment to see what your car can do, piston failed and he got a new motor.
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Old 08-12-2005, 04:20 PM   #16
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It may have been an SOA-sponsored event, and they may have been lenient because of it. Subaru has done a number of SOA-sponsored track days in the Southeast Region, as well as one in Portland (The Taste of Subaru from a couple of years back). I guarantee you if an engine blows during a non-SOA sponsored event, it will not be covered.
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Old 08-12-2005, 04:31 PM   #17
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Quote:
Originally Posted by rexygirl
Correction:
The manual DOES specifically state that driving in competive events can have an impact on your warranty:

From page 14 of your Maintenance and Warranty Guide:

"Damage Caused Due to Use of Vehicle in Competitive Events
These warranties do not cover damage to any component that is the result of operating the vehicle in any competition or racing event. "
That doesn't mean that your warranty is automatically voided from AutoXing or whatever. They still have to prove that damage was caused from racing. BIG DIFFERENCE.
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Old 08-12-2005, 04:54 PM   #18
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I love you


I mean great post
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Old 08-12-2005, 04:59 PM   #19
RexyGirl
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Quote:
Originally Posted by MrDestructo
That doesn't mean that your warranty is automatically voided from AutoXing or whatever. They still have to prove that damage was caused from racing. BIG DIFFERENCE.

Hello?? That was the original reason I wrote this thread..

That is also why I worded that the way that I did. Just because you are there , and even if your DO race, they cannot void your warranty. They can only deny the claim on the component that racing damaged.

I was just countering what you said about not being mentioned in the book and listing what was in writing on the SCCA application
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Old 08-12-2005, 05:09 PM   #20
MrDestructo
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Whatever. I said before:

Quote:
Even then the manual doesn't speffically say that running in competitive events voids the warranty
I didn't say that it didn't mention anything about racing.


In any case, this warranty voiding stuff is a bunch of crap. Anyone with some cajones (sorry ladies) should be able to call the bluff of any dealer that tires to pull this off. Mentioning a lawyer helps.

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Old 08-12-2005, 05:34 PM   #21
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Quote:
Originally Posted by MrDestructo
Whatever. I said before:



I didn't say that it didn't mention anything about racing.


In any case, this warranty voiding stuff is a bunch of crap. Anyone with some cajones (sorry ladies) should be able to call the bluff of any dealer that tires to pull this off. Mentioning a lawyer helps.


Good luck with that.

Mention a lawyer and you better be ready to have your car at a dealer for a year or more.
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Old 08-12-2005, 05:49 PM   #22
RexyGirl
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Quote:
Originally Posted by MrDestructo
Whatever. I said before:



I didn't say that it didn't mention anything about racing.


In any case, this warranty voiding stuff is a bunch of crap. Anyone with some cajones (sorry ladies) should be able to call the bluff of any dealer that tires to pull this off. Mentioning a lawyer helps.


Ok, basically we are stating the same point in different ways. They cannot void your warranty, just deny the claim
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Old 08-12-2005, 07:22 PM   #23
DragginWagon
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Thank you for the SCCA clairification part. I understand it is used as a marketing tool to promote sales more or less. But you later said it would have to be a competition related breakage that would not be warrantied. The other guys said participation alone voided the warranty. big difference. again, thank you for the clarification, much appreciated.


Quote:
Originally Posted by rexygirl
Correction:
The manual DOES specifically state that driving in competive events can have an impact on your warranty:

From page 14 of your Maintenance and Warranty Guide:

"Damage Caused Due to Use of Vehicle in Competitive Events
These warranties do not cover damage to any component that is the result of operating the vehicle in any competition or racing event. "


Also, on the application for the SCCA membership right above where you sign your name it states:

"Subaru of America (SOA) is not affiliated with the SCCA, and SOA does not in any way participate in, evaluate, condone or assume any responsibility for the activities and events of the SCCA or any of its affiliates. All Subaru vehicles sold by SOA are designed and built for normal driving conditions. The Subaru Limited Warranty, as well as the Subaru Added Security program,, excludes damage resulting from participation in competition or racing events. See the Subaru Warranty and Maintenace booklet for further details"
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Old 08-12-2005, 08:08 PM   #24
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You're warranty can also be voided if you take the car out of the country.

Just thought I'd add that.
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Old 08-12-2005, 11:49 PM   #25
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Quote:
Originally Posted by markadopolus
You're warranty can also be voided if you take the car out of the country.

Just thought I'd add that.

Not exactly.

SOA will not provide reimbursement for repairs performed outside of the country, with the exception of Puerto Rico and Canada.

You can take your car to Germany, come back and have a failure and SOA will cover it, however if the failure occurs in Germany you are responsible for it.
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