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Old 07-18-2012, 07:50 AM   #1
browntruck2247
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 320422
Join Date: May 2012
Chapter/Region: NESIC
Location: Western M.A
Vehicle:
2012 Wrx Limited
OBP

Default Bertera of West Springfield

Do not deal with this people.I ordered a 2012 wrx limited on 4/15 and on 7/16 was told that my order won't be filled.They collected 3 months interest on my deposit and didn't order my car.This is the worst new car ordering process I've ever been in .
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Old 03-15-2013, 03:19 AM   #2
pylinkneyxoip
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 350244
Join Date: Mar 2013
Default

so bad.....I don't know why they do that? it was really bad.....same like you one of my friend faced this issue....but that time was my friend was very angry and he complained to the authorities to take some action against him.... West Springfield Locksmith
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Old 03-15-2013, 01:46 PM   #3
Vtwrx04
Scooby Newbie
Member Sales Rating: (6)
 
Member#: 97147
Join Date: Sep 2005
Chapter/Region: NESIC
Location: Vermont
Vehicle:
2012 wrx
gray

Default

I got screwed by them too. I had to go to Subaru to get some resolution. They refused to admit or compensate after they incorrectly filed my out of state registration costing me $700! NEVER again would I buy from them.
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Old 03-15-2013, 04:47 PM   #4
Firestarter1973
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 111774
Join Date: Apr 2006
Chapter/Region: MAIC
Location: Mechanicsburg, PA
Vehicle:
2002 VF39 WRX
WR Blue

Default

I had a horrible experience with their BMW dealership too. Drove the whole way up there to buy a BMW that I was told was in great condition. The car actually had scrapes (not scratches) and dings all over it. 13 hours of driving for nothing.
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