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Old 08-17-2001, 06:12 PM   #1
Star*Child
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Member#: 5659
Join Date: Apr 2001
Chapter/Region: NWIC
Location: 127.0.0.1
Thumbs up Renick Motorsports/ISR Performance (merged thread)

Working with Brett has been GREAT! Very friendly and I received updates all throughout the ordering/shipping process.

It was very nice receiving a wing all painted and ready to mount. I would buy anything from Brett again in a heartbeat and would recommend anyone else to do so as well.

Thank you again, Brett...Renick Motorsports and Renick Subaru

-Josh


The UPS guy asked if I was buying a car one piece at a time.
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Old 10-09-2001, 08:16 PM   #2
yuzo
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Member#: 9197
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Thumbs up

yup just ordered a pair of whitelines from him $199. brett seems overall wanting to help and concerned that i get the parts and i don't get paranoid waiting for them. haven't recieved them yet because i just ordered it today but i'll wait to see.
rosco
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Old 10-10-2001, 03:38 AM   #3
mpj_becks
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Member#: 6265
Join Date: May 2001
Chapter/Region: BAIC
Location: Hayward, CA
Thumbs up

Got to agree, I odrered a load of stuff a while ago and even on his first outing he kept us informed and we all got our parts (A big thing in the day and age of JC Sports and so on)

Thanks Brett.

Mike
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Old 10-10-2001, 01:35 PM   #4
Dat
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Member#: 6968
Join Date: May 2001
Location: San Diego, CA
Vehicle:
2002 WRX Sedan
WR Blue

Thumbs up

I am totally agreed with you guys. I ordered a wing from him and has no problem throughout the whole process. When my wing cracked, he helped me get a new wing from WingWest without any questions like other vendors. Brett is awesome. I would not think twice about doing business with him. We need more vendors like him.
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Old 10-12-2001, 11:00 PM   #5
Siper2
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Member Sales Rating: (33)
 
Member#: 1134
Join Date: Mar 2000
Chapter/Region: MAIC
Location: Dillsburg, PA
Vehicle:
2007 BMW 328xi wagon
Silver

Thumbs up

Brett seems very nice, so far. I've just ordered a pair of strut tower bars (Whiteline front and rear) that he says will ship on Monday. So... no complaints yet.

-S2-
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Old 11-07-2001, 11:43 AM   #6
SilverWRX02
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2002 WRX

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I got the blue I badge from him and he was really quick to reponse. I got my emblem in about 4 days. that was some good stuff. I'd definitely get stuff from him again if he has the parts I'm lookin for.
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Old 01-04-2002, 12:27 AM   #7
Rattler
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Chapter/Region: MWSOC
Location: Where Bettman Feels The Love
Vehicle:
2004 Tacoma 2xCab
\m/ \m/

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Brett had excellent communication in regards to the Borla exhaust I bought from Renick. I got it put on and it fits great. Had 4 compliments on the tone already too! "You sure thats only a 4 cylinder?" another was "Sounds like a Porsche!" (that was the guy that put it on).

Last edited by Rattler; 01-07-2002 at 11:49 PM.
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Old 01-15-2002, 12:16 AM   #8
tifosi77
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2002 2002 WRX
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asked brett about water spray kit and he said that it would come in soon, called me as soon as it cme in and had no problems, Rennick runs smooth thanks Brett
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Old 01-15-2002, 09:35 AM   #9
hotsam
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Location: Boxborough, MA
Default

Brett is great. I went thru hell with MRT because something I ordered from them was faulty. I sent it to Brett, he tested it, verified it was faulty, and worked with MRT to get me a new piece.
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Old 02-15-2002, 12:03 AM   #10
Mikenq8
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Location: Crestview, Florida
Vehicle:
2012 Forester XT
Crystal White Pearl

Thumbs up Renick Motorsports

I think Brett has got to be the fastest responding person in the vendor forum. His service and customer service are second to none. His caring and professionalism will make him go along way.

I saw the Borla deal that he had advertised for $450. I emailed him and asked if I could get this item and that if he could ship to an APO. I received a reply that day (I am 8hrs ahead of EST). He said that he could. Anyway I ordered the Borla the next day and within 7 days it arrived here in Kuwait. Perfect conditon, easy install and a perfectly happy customer.
Mike
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Old 02-19-2002, 12:37 AM   #11
Jung918
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I give them 2 thumbs up.
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Old 02-19-2002, 12:47 AM   #12
DuckWRX
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Member#: 8674
Join Date: Jul 2001
Location: Huntington Harbour, CA, USA
Vehicle:
2002 WRX WR BLEW
The Dog's Bollocks!

Thumbs up

Tumbs up from me too. Ordered a couple of small things from them - blue "I" badge and K&N filter- and Brett had his driver drop them off at my house(since I'm Local).
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Old 04-03-2002, 08:34 PM   #13
chuglobal
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Member#: 10041
Join Date: Sep 2001
Location: Marietta, Ga.
Vehicle:
2015 WRX Limited CVT
ISM

Default Renick Subaru & Brett Moncur

I purchased the Tanabe Super Racing Medallion and Stromung catless downpipe from Brett Moncur back on 3/15/2002. I've been searching for the Tanabe SRM for a month+ as some have seen my posts over IClub and stumbled onto the Stromung catless dp idea. I contacted a few vendors concerning the Stromung catless dp and Brett from Renick Subaru was one of the few whom actually responded in a very quick manner. Brett replied in the first email stating not only did he have the Stromung catless dp in stock but also had the Tanabe SRM in stock ... humm aftermarket high performance parts from a Subaru dealer . Brett and I chatted many times by email and phone over the next few hours. I did NOT plan to buy anything that day but ended up purchasing the Tanabe SRM and Stromung dp ... all you IClub people are a bad influence. Brett was very quick in shipping and I received all of my products in 5 working days by UPS ground. As most of you also know I have no patience so both toys were installed over the next 24hrs. I'm very pleased to have dealt w/ Brett and definitely would buy from him again if I needed something ... I wish local dealers ( Troncalli ) would do the same. Thanks Brett.
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Old 04-03-2002, 09:51 PM   #14
Edvig
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Chapter/Region: Tri-State
Location: Westchester County
Vehicle:
no more turbo
05 Legacy, 11 Outback

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Brett was very helpful when I purchased my fog light covers. He returned my phone call right away and answered my silly newbie questions. I received them via ups ground exactly when he said I would.

Thumbs up for Brett and Renick Subaru.
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Old 04-04-2002, 09:03 AM   #15
hotsam
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Default

Brett is great. He helped me fix a problem I was having with an MRT product. He went out of his way. Great guy.
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Old 04-11-2002, 11:02 AM   #16
MrWRXNYC
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Join Date: Jan 2002
Location: Staten Island, NY
Vehicle:
2002 WRX
Platinum Silver

Thumbs up

I purchased my borla catback, my stromung downpipe and im not sure if thats all from Brett, oh and my Eicbach Springs.

Great service and decent prices.

Mike
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Old 04-22-2002, 02:28 PM   #17
TheHun
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Location: The Netherlands and Encino
Vehicle:
22B and 2000 RS
BLACK

Default Isr Is Gone!@!!!!

http://www.isrperformance.com/contact.html

Looks like they have merged with a local dealership in So Cal, Renick Subaru. If things were good, why would they merge and lose their freedom???

TheHUN!
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Old 05-15-2002, 07:24 PM   #18
Thomas Ruble
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Member#: 12694
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Location: Under my car
Vehicle:
02 WRX/JDM EJ207RA
Unabomber Eeee-thug

Thumbs up ISR performance / Renick

I would like to tell others about the great service I received from ISR ( Pam ), and how they helped me out of a little jam I was in with my turbo back exhaust. I had purchased an MRT turbo back from another vendor a while ago prior to purchasing a new turbo ( Garret A32 ). Unfortunately the fitment of the exhaust housing opening and the down pipe opening was not optimal, although the flanges did match up with no problem. The Garrett turbo was purchased thru Spomotorsports who got it from AVO TurboWorld, AVO offers an exhaust ( down pipe ) that is designed to match up perfectly with the exhaust housing opening of the turbo. So I had to decide whether I would sell the turbo or modify the MRT down pipe or just sell it and buy the AVO system. I knew I would take a hit if I tried selling it on my own because people tend to expect a big discount ( understandably so ) even though it is still brand new. So I first decided to contact Pam @ ISR because I noticed on i - Club that they had a couple of the AVO T.B.'s in stock for a very good price as compared to another prominent vendor who sells them for quite a bit more. I asked Pam if she would take my MRT ( which had never been installed yet ) in exchange for their AVO, and she said "sure no problem." WOW ... I had expected her to probably say no, after all this is an unconventional request comming from a person who has never given them any business in the past. I figured she might say I'm sorry but we can't do this because first off we didn't even sell the MRT exhaust to you and who really needs the hassel anyways ?, its not their problem. What if the exhaust is damaged ?, or I lied and it was used ?, ect. ect.. Yes, she could have just sent the MRT back to me if it was not as advertised, but why should she waste her time and open herself up to a potential big hassel for no profit ?
In closing I would say that Pam was very receptive and willing to take my dilemma into consideration, and this is an example IMHO of how to earn new customers for the future and build a great reputation for service.
P.S. Afterwards I did buy a few parts from ISR that I had needed just to show my appreciation, but that was after Pam agreed to help me out.
Tom..

Last edited by Thomas Ruble; 05-16-2002 at 06:33 PM.
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Old 09-09-2002, 08:17 PM   #19
commandoe99
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Member#: 19789
Join Date: Jun 2002
Location: upstate ny
Vehicle:
2002 WRX SEDAN
ASPEN WHITE

Post Renick Subaru

Recieved a nice SS Borla exhaust from them at the right price. It was sent when they said, were knowlegeable and very friendly.

One question is 45$ for exhaust shipping reasonable? If it is I am extremely impressed with them!

STEVE
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Old 09-11-2002, 04:14 PM   #20
bigbear522
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2002 Impreza WRX
Funky Silver Party Wagon

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Considering how HEAVY and BIG the package is $45 is not a bad price.
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Old 09-25-2002, 10:57 PM   #21
IFANTIG
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Location: New York City
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02 Impreza WRX
Rally Blue

Default

Speaking of Renick, I should put in a good word for Brett of the parts department. What a helpful guy!
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Old 09-30-2002, 07:55 AM   #22
commandoe99
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Member#: 19789
Join Date: Jun 2002
Location: upstate ny
Vehicle:
2002 WRX SEDAN
ASPEN WHITE

Unhappy Exhaust shipping

Getting back to shipping cost. I sold the Borla catback 1 week after using it (way too loud for me), I shipped it in the exact box, weight etc. Including insurance this cost me 15$, so tell me where they get 45$ for shipping???
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Old 10-03-2002, 02:27 PM   #23
extraducksauce
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Chapter/Region: SCIC
Location: 80906 (teh Springs)
Vehicle:
2002 WRX
SWRT BLUE (what else?)

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i havent had any problems with renick. pam is extremely knowledgeable, and always willing to answer questions fully. props to her and the rest of iSR.
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Old 10-03-2002, 10:48 PM   #24
Jung918
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Location: Orange County
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Their service deparment is very good.
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Old 04-24-2003, 04:56 PM   #25
svxr8dr
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Location: Vancouver, WA USA
Vehicle:
2001 2.5 RS-T
Blueridge Pearl

Default

Just wanted to add that Brett is a great guy and Pam is quick in e-mail responses. I will definitely be a return customer to Rencik/ISR
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