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Old 08-21-2001, 08:07 AM   #1
GRWRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4129
Join Date: Feb 2001
Location: Suffolk County
Vehicle:
2002 WRX sedan
Blue

Smile Metric, LI, NY

Metric Subaru in Huntingting. I'm very pleased with them. Took care of everything I asked for, and then some. They know what they're doing and seem to respect what a nut case I am about my WRX.

George
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Old 10-27-2001, 11:25 PM   #2
Barry
NASIOC Supporter
Member Sales Rating: (1)
 
Member#: 11554
Join Date: Oct 2001
Chapter/Region: Tri-State
Location: Jones Beach, NY- Winter
Vehicle:
2011 STI
WRB SEDAN

Default

Just picked up my WRX on Friday from them. A pleasure to deal with. They seemed to understand how car crazed I am.
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Old 12-15-2001, 10:19 PM   #3
Yebisu69
Scooby Specialist
Member Sales Rating: (7)
 
Member#: 11989
Join Date: Nov 2001
Chapter/Region: Tri-State
Location: NYC
Vehicle:
2006 LegacyGT LTD
Brilliant Metallic Silver

Default

Metric subaru and I have some misunderstandings. We are working to remedy the situation. The finale has yet to play out, but I expect positive results.

Last edited by Yebisu69; 12-18-2001 at 03:23 PM.
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Old 01-09-2002, 10:42 AM   #4
GRWRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4129
Join Date: Feb 2001
Location: Suffolk County
Vehicle:
2002 WRX sedan
Blue

Default

I think I'll post with every good service. I just had another oil change from Metric. I'm very happy with them, plus, there's a good diner across the street.
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Old 01-21-2002, 02:38 AM   #5
HomeSlice
Scooby Specialist
Member Sales Rating: (6)
 
Member#: 6081
Join Date: Apr 2001
Chapter/Region: Tri-State
Location: new york
Vehicle:
MY93 Legacy
Sonora Sand ej22t

Thumbs up

metric is awsome everyone is freindly all the guys in sales, parts and service are so helpfull.
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Old 01-24-2002, 10:38 AM   #6
Packgrog
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 14515
Join Date: Jan 2002
Location: Ronkonkoma, NY
Vehicle:
2001 Outback Limited
Sedan (Black on black)

Thumbs up

Excellent to hear! I've had many problems with various dealers in the past, especially here on the Island (though I got my Outback at Goldstein Subaru in Albany, NY where the younger salespeople rock), and Brown's is kinda sucky since they are more of a Jeep dealer than a Subaru Dealer. I'll definitely check them out next time I need service done.

-Packgrog
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Old 01-25-2002, 10:12 AM   #7
GRWRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4129
Join Date: Feb 2001
Location: Suffolk County
Vehicle:
2002 WRX sedan
Blue

Default

Had a small problem with a curb that wouldn't get out of my way. Metric checked it out for me, quickly, no charge. No damage, by the way.

Thanks Metric.
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Old 03-27-2002, 02:43 PM   #8
GRWRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4129
Join Date: Feb 2001
Location: Suffolk County
Vehicle:
2002 WRX sedan
Blue

Default

Went to Metric again this morning for a regular service. As always no problems and fast service. They even gave me credit for some coupons the have out.
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Old 04-06-2002, 09:29 PM   #9
ziptron
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Unhappy

I wish my experiences had been as good. I've purchased two cars from them, most recently a WRX. In both instances, I felt that as soon as they had my money in their hands, they didn't want to deal with me anymore. They were uncooperative about getting me the options I wanted. They were unhelpful about getting me the SCCA membership (I finally had to get it from SOA because Metric was so disinterested).

As far as service goes, I feel their hours are inconvenient and they don't live up to their own promises. For example, their web site promises a loaner car if you need it, but you better be prepared to argue for it. And when I brought it in under warranty for engine hesitation, they were unable to diagnose and fix the problem. Following instructions I found here, I fixed it myself by improving some of the grounding points. Pretty pathetic the dealer couldn't do that -- even after I suggested it as a possibility.

So, I'm pretty unimressed with Metric.
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