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Old 11-25-2005, 03:20 PM   #1
thsiao
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Question Anyone know how thin brake pads have to be before dealer is forced to change...

Anyone know how thin brake pads have to be before dealer is forced to change the brake pads under warranty? I think the stupid lady at the Monrovia Subaru told me it had to be 2mm or something... anyone know? I think I need my pads replaced at my next visit and would like to rebuttle if she's being stupid like she always is. And if you're wondering why I go to them if they suck... its because they're close and its just a minor maintenance... for more important maintenance I go to Long Beach. Thanks.
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Old 11-25-2005, 03:30 PM   #2
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A dealer is ever "forced" to replace brake pads under warranty? IMO pads are never covered unless there is something very obviously wrong on a very new car.
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Old 11-25-2005, 03:32 PM   #3
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I know Subaru recommends replacing them with 2/32 of an inch left. Also to pass a PA state inspection they have to be over 2/32 or they fail. So they are probably right.
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Old 11-25-2005, 03:34 PM   #4
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Quote:
Originally Posted by LordBass
A dealer is ever "forced" to replace brake pads under warranty? IMO pads are never covered unless there is something very obviously wrong on a very new car.
My mom took her WRX to the dealership due to a brake pulsation and they turned the rotors and replaced the pads under warranty. Her car had around 30k on it. I don't remember what the readings were on the pads, but they replaced them under warranty.
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Old 11-25-2005, 06:50 PM   #5
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The Suby warranty is unusual in that it does cover pads, but they do have to be down to the wear limit as others have said. At 30K I felt that mine needed changing but the dealer wouldn't do it because they had a bit too much pad left. I figured I'd rather pay the money myself for the peace of mind.
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Old 11-25-2005, 06:59 PM   #6
thsiao
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So 2/32 of an inch is what I need to have them replaced?
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Old 11-25-2005, 09:07 PM   #7
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its usually between 2-3 /32 that they get replaced, sometimes earlier if you go in for a pulsation. if you really want the pad replaced and still have quite a bit of pad left you can take them out and sand them down so that you are "under spec" next time you go in.
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Old 11-28-2005, 11:21 AM   #8
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Brakes are covered under 3/36 bumper to bumper. I am not sure of the exact specs but most dealers should replace if it gets close.

Thanks,
Jackie
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Old 11-29-2005, 08:02 PM   #9
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IIRC, the minimum spec is 1.2mm, which is pretty darn thin.
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Old 11-29-2005, 08:39 PM   #10
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mine were at the indicators - however much pad that is - and they replaced them under warranty.
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Old 12-01-2005, 08:21 PM   #11
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New pads = 10mm. The indicators are set at about 1/2 that, so 5 mm. This gives you a fair amount of time to get them replaced w/out putting yourself in a bad spot.

Who wants to listen to all the grinding noise anyway? It's nasty to get you to change them.
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Old 12-05-2005, 09:44 PM   #12
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Quote:
Originally Posted by Samurai Jack
New pads = 10mm. The indicators are set at about 1/2 that, so 5 mm. This gives you a fair amount of time to get them replaced w/out putting yourself in a bad spot.

Who wants to listen to all the grinding noise anyway? It's nasty to get you to change them.

Nope, incorrect. I work at a dealership, and have done these under wanretnee before. Subaru will not cover unless pads are down to either the wear indicator (of which there is only 1 wear indicator per axle, it's normally the inner pad on the pass. side), or a pad that doesn't have a wear indicator has to be I metal to metal. They will turns rotors with a pulsation at any time under 3 year/36, but will still use whatever pads you have as long as they aer still decent.
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Old 12-05-2005, 11:14 PM   #13
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Quote:
Originally Posted by Samurai Jack
The indicators are set at about 1/2 that, so 5 mm.
No - the indicators are at 1.5mm - so pretty thin (you still have plenty of time to change them out, though, for normal driving)
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Old 12-06-2005, 12:07 AM   #14
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Quote:
Originally Posted by kendogg41
of which there is only 1 wear indicator per axle, it's normally the inner pad on the pass. side
There is usually 2 in the front. 1 in the rear pads, on passenger side.

-paK +1
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Old 12-07-2005, 07:27 PM   #15
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Quote:
Originally Posted by DrD
No - the indicators are at 1.5mm - so pretty thin (you still have plenty of time to change them out, though, for normal driving)
So I guess you went backed and checked?

Not disagreeing with what you found but I just recently changed mine out and the indicators on the new Hawk pads were at 5mm. I adjusted to something more reasonable.

Quote:
Originally Posted by kendogg41
Nope, incorrect. I work at a dealership, and ...
If you are going to say something is incorrect, that's fine, but at least state what you believe is incorrect. Your post concerned warranty coverage and mine said nothing about warranty coverage.

Makes it easier to reply back to your post, like, "Gee, I didn't know that" or whatever is appropriate.
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Old 12-07-2005, 08:15 PM   #16
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Quote:
Originally Posted by Samurai Jack
So I guess you went backed and checked?
Yup.

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Old 12-07-2005, 10:59 PM   #17
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im surprised your dealerships arnt willing to be happy to change pads, mechanics get paid to do work and usually brake jobs pay real well. we charge 1 hour per axle, 2 if you include rotors.

does anyone know the price difference between turning rotors and buying new ones. rotors are usually cheap enough that it doesnt make sense to cut down a rotor even more.
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Old 12-07-2005, 11:11 PM   #18
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lol. turning rotors is usually a lot cheaper then buying new ones. where i work its 1.8 for turning rotors. but for new rotors/pads its 1.5(pads/rotors) or 1.0 (rotors) and the price of rotors. $110.00 each. so total it comes to $295.00. where as just turning its $135.00.

the reason dealerships dont want to change the pads is cus if they say they are worn out before the warranty is up the dealership/soa has to pay for it. and dealerships get in trouble if they do a lot of warranty work. each dealership usually has a warranty "budget" and anything over that they get audited by the district/regional managers. and in the end the managers make the dealerships internal some of the work.

so in laymans terms:
a lot of warranty work = bad for dealerships
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Old 12-09-2005, 09:10 PM   #19
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Quote:
Originally Posted by DrD
Yup.

Gee, I didn't know that.
Seriously, I could have sworn I had seen it in the manual as 1.2mm, but thanks for clearing that up, for me at least.
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Old 12-10-2005, 04:05 PM   #20
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Quote:
Originally Posted by Samurai Jack
If you are going to say something is incorrect, that's fine, but at least state what you believe is incorrect. Your post concerned warranty coverage and mine said nothing about warranty coverage.

Makes it easier to reply back to your post, like, "Gee, I didn't know that" or whatever is appropriate.
Sorry about that. I meant A: Pad wear indicatrors were not at 5mm, and that warrentee will not cover them untill they are basically 100% worthless.
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Old 12-11-2005, 01:55 PM   #21
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Maybe you won't have to worry about it much longer! My front pads were worn, but not yet to the wear indicators. Then one morning I heard what sounded like rivets on rotor when I hit the binders.

The dealer replaced my front pads and rotors under warranty (they didn't mention anything about having to do that at 18K miles). Talking to the service advisor, I found that sometimes these pads will shatter and that's what happened to me.
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