Cobb Tuning Customers Satisfaction Survey

[Imprezer]

Trey, lets see how you guys are doing.

* Registered users of the site do not see these ads.

[Imprezer]

Guys, remember, this poll is for people WHO HAVE DEALT with Cobb Tuning. Your opinion MUST be based on your overall past experience with the company.

[Will]

Uhm... Whats with the sudden 'poll'?

[Imprezer]

Jeez, please, read this...

http://www.i-club.com/forums/forumdi...?s=&forumid=58

It is right below this thread that yo ujust clicked on.

Thats whats with it.

-Alex

[Sergeant_V]

Cobb Tuning is great! The products I purchased are top notch and I received them really fast. Josh was quick to answer any technical questions about proper installation. I'll definitely order from Cobb Tuning in the future.

-Abel

[suby ej25]

just bought a cold air intake from them.....i love it...service was great...highly recommened

[Somber]

see the results of thier fine products and service on my car here: http://members.home.net/paul.koenig/WRX/

and they'll soon be taking the car to the next level of the R/T Spec when we both have time...

excellent quality, excellent service, excellent source of knowledge...

I just hope we can all be reasonable and not burn them out the way the people at RalliSpec were...

[Joe Hogan]

I have worked with Trey over the last year or so. Even delivered my car from CT to have major drive line and engine work completed.
I have ALWAYS been completely satisfied with the customer service and quality of their work. For those of you who know me or have dealt with me know this kind of praise from me does not come easy.

Trey is very knowledgable and manages the crush of this business extraordinarily well.

He is also a good friend.

Joe Hogan

[Corey]

Cobb Tuning has been great to me so far. One of the few places you can call and actually get someone on the phone. Also, they don't rush you off the phone right away like some places, they will take the time to explain anything you want to know. I would definately give them my buisness in the future. Actually, I am waiting on a set of cams right now...
Corey

[bsquare]

Cobb is likely the best tuner for Subarus in the country right now. Nothing but quality from start to finish.


Ben

[JenisonWRX]

My only complaint is waiting for parts...
but the parts I have recieved are great! Information from trey is always helpful...

Great job guys!

[stimpy]

The research done on their products is incredible. If you buy something from them, you will definitely not get something half-assed. If something comes across as unsatisfactory, they are very willing to work with you to get any issues resolved.

-Jon
www.nothingserious.net
happy Cobb Tuning customer and has the stickers to prove it

[pooreman]

I'm one of the maybe/possible folks. See I'm still waiting on that HI FLOW CAT from my order that was placed at least 4-5 months. Now I have been in contact with them through email several times and last heard of a seal issue being worked out. But I ordered the Complete Stage 2 kit which isnt chump change. I have been waiting on it to do a complete install, all these beautiful parts are just lying in my back room.

I like what Trey has done and is continueing to do with our cars.

Strike two and heres the pitch

Chad Poore
Memphis TN
You should have my number and the answering machine is always on, or email me if you've lost it chad@electric-mojo.com


Alright-- I'm leavin the stuff above but adding this comment--.
I just finished the install of the stage 2 kit in about a day and it is a great product hands down . The car sounds better than I thought it would. I still would say the time issue bugs me, but after about a hour breakin drive I think it was worth the wait.

Thanks Trey and Company

[alfriedesq]

Trey gets my HIGHEST possible approval rating - great service great product - top mount i/c - - cant wait to get the f/m i/c from him and i am planning to get some other goodies from them also

For my unichip I use TurboXs b/c they are the only choice due to geograhpic proximity !!!!!

Keep up great work Trey!

[subywan-kenobi]

Products are good if you can get ahold of them. Been waiting on brake lines for I don't even know how long now. Same situation happened when I order my CAI from them, but can't argue with the quality/performance of the product.

Could do better than riding the wave of your reputation all the time. What I mean is if your suppliers don't come through, you really should switch suppliers to ones that will. There is a point when apologizing loses its meaning/value. Kind of like a battered wife, you keep apologizing to us, but nothing changes.

Even though that didn't sound the greatest, I do like you guys and the knowledge you provide to us. One thumb up!

Mike S.

[RS ING]

I didn't go the usual route for buying items from them. I bought a base Cobb tuned car, but let me tell you I talked to Trey on the phone a few times and got some helpful answers and info that normally wouldn't be discussed when buying a new car. I was so please with the car that when I picked up the car I had to meet him and thank him. Good stuff. Frank

[StankFootZ]

I've had great luck working with Cobb. It took forever for my intake to come in (or the parts to make it I guess), but it was worth the wait. When there was a problem billing my account it was solved quickly and professionally.

Thanks guys!
Scott French

[Godmal]

I like Cobb, too. I just got my springs from them and they arrived when they said they would. I can't wait to order my exhaust from them.

[Safir]

my only problem with COBB is that it is way too easy to buy from them...
great job guys, excellent products, good customer service

[ColinL]

Buying a house and haven't done much to my Scoob in a while , but I did have one of the first sets of street cams in my car and Trey was a pleasure to work with. (and yes, interested parties, the cams are STILL in my car. hehe)

There was a gouge on one of the cam journals and Trey swapped it quickly and without question. I've heard of no one else having this problem by the way, so don't be afraid-- this was a bizarre fluke.

I've bought other parts from them as well and their technical knowledge and willingness to help is top rate. It doesn't matter if you're buying just a few odd things or ungoing massive modifications, you should put Cobb Tuning on the top of your shopping list.

[hoodwho]

So far i have been very impressed with their service... i have asked them a TON of questions on my car and have always been answerd within a day or two(email) unfortunatly i over-research a lot but am buying quite a bit here this fall and i will get it all from them. i trust their judgement and am impressed with their patience...

would be nice to see them in the "upgrade garage"....

maybe an i-club sponser type thing....

[Arch]

I ordered from them twice. Each time I had lotsa questions and they were more than willing to help. They were quite knowledgeable and friendly. I received my orders in a timely fashion and I highly recommend them.

[geremy]

ditto above.

Great service and very knowledgeable. My only problem is that they are local to me. It's an easy drive to spend money that I can't really afford to.

But I have at least talked the wife into putting a Unichip in my christmas stocking.

[r5t2]

I have had good customer service from Cobb. They answered all my questions in a forthcoming manner and have received all my goods in a timely manner. What else can you ask for?