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View Poll Results: On a scale of 1-5, how likely are you to do business with CT in the future?
I Will Never Deal With Them Again!!! 1 0.94%
Not Likely 6 5.66%
Possible 4 3.77%
Very Possible 25 23.58%
Most Definetely!!! 70 66.04%
Voters: 106. You may not vote on this poll

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Old 09-05-2001, 03:43 PM   #1
Imprezer
Dynamic Uno
Member Sales Rating: (0)
 
Member#: 1
Join Date: Jun 1999
Chapter/Region: BAIC
Location: Alameda, CA
Vehicle:
2011 Impreza WRX STi
Black

Default Cobb Tuning Customers Satisfaction Survey

Trey, lets see how you guys are doing.
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Old 09-05-2001, 03:47 PM   #2
Imprezer
Dynamic Uno
Member Sales Rating: (0)
 
Member#: 1
Join Date: Jun 1999
Chapter/Region: BAIC
Location: Alameda, CA
Vehicle:
2011 Impreza WRX STi
Black

Exclamation

Guys, remember, this poll is for people WHO HAVE DEALT with Cobb Tuning. Your opinion MUST be based on your overall past experience with the company.
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Old 09-05-2001, 03:48 PM   #3
Will
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 357
Join Date: Oct 1999
Location: Sunny LA
Default

Uhm... Whats with the sudden 'poll'?
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Old 09-05-2001, 03:51 PM   #4
Imprezer
Dynamic Uno
Member Sales Rating: (0)
 
Member#: 1
Join Date: Jun 1999
Chapter/Region: BAIC
Location: Alameda, CA
Vehicle:
2011 Impreza WRX STi
Black

Default

Jeez, please, read this...

http://www.i-club.com/forums/forumdi...?s=&forumid=58

It is right below this thread that yo ujust clicked on.

Thats whats with it.

-Alex
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Old 09-05-2001, 04:09 PM   #5
Sergeant_V
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 7988
Join Date: Jul 2001
Chapter/Region: SWIC
Location: The Land of Huevos Rancheros
Vehicle:
2004 STi, WRB w/dirt
Co-drive GrpN GC8

Thumbs up

Cobb Tuning is great! The products I purchased are top notch and I received them really fast. Josh was quick to answer any technical questions about proper installation. I'll definitely order from Cobb Tuning in the future.

-Abel
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Old 09-05-2001, 04:33 PM   #6
suby ej25
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 3047
Join Date: Nov 2000
Location: Tristate Area
Vehicle:
2001 Impreza Rs

Thumbs up

just bought a cold air intake from them.....i love it...service was great...highly recommened
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Old 09-05-2001, 06:38 PM   #7
Somber
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Member Sales Rating: (0)
 
Member#: 5118
Join Date: Mar 2001
Location: Oklahoma City, OK, US
Thumbs up great work in the past, they'll get my work in the future

see the results of thier fine products and service on my car here: http://members.home.net/paul.koenig/WRX/

and they'll soon be taking the car to the next level of the R/T Spec when we both have time...

excellent quality, excellent service, excellent source of knowledge...

I just hope we can all be reasonable and not burn them out the way the people at RalliSpec were...
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Old 09-05-2001, 07:30 PM   #8
Joe Hogan
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Member Sales Rating: (0)
 
Member#: 699
Join Date: Jan 2000
Location: Green Mountain State
Vehicle:
2002 golf TDI
Blue

Default

I have worked with Trey over the last year or so. Even delivered my car from CT to have major drive line and engine work completed.
I have ALWAYS been completely satisfied with the customer service and quality of their work. For those of you who know me or have dealt with me know this kind of praise from me does not come easy.

Trey is very knowledgable and manages the crush of this business extraordinarily well.

He is also a good friend.

Joe Hogan
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Old 09-05-2001, 08:08 PM   #9
Corey
Scooby Specialist
Member Sales Rating: (3)
 
Member#: 618
Join Date: Dec 1999
Location: PA, USA
Vehicle:
2000 2.5 RS #89 STS
MODERacing / Bridgestone

Default

Cobb Tuning has been great to me so far. One of the few places you can call and actually get someone on the phone. Also, they don't rush you off the phone right away like some places, they will take the time to explain anything you want to know. I would definately give them my buisness in the future. Actually, I am waiting on a set of cams right now...
Corey
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Old 09-06-2001, 01:40 AM   #10
bsquare
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 1911
Join Date: Jul 2000
Location: Seattle, WA, USA
Vehicle:
2000 Impreza 2.5RS
Silverthorn Metallic

Default

Cobb is likely the best tuner for Subarus in the country right now. Nothing but quality from start to finish.


Ben
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Old 09-06-2001, 12:03 PM   #11
JenisonWRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 6049
Join Date: Apr 2001
Chapter/Region: MWSOC
Location: Jenison.Doomhammer
Vehicle:
02 WRX & 99 RS
Black

Default

My only complaint is waiting for parts...
but the parts I have recieved are great! Information from trey is always helpful...

Great job guys!
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Old 09-06-2001, 04:47 PM   #12
stimpy
Homicidal Maniac
Moderator
Member Sales Rating: (3)
 
Member#: 1612
Join Date: Jun 2000
Location: Austin, TX
Vehicle:
2008 STI

Default

The research done on their products is incredible. If you buy something from them, you will definitely not get something half-assed. If something comes across as unsatisfactory, they are very willing to work with you to get any issues resolved.

-Jon
www.nothingserious.net
happy Cobb Tuning customer and has the stickers to prove it
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Old 09-06-2001, 11:49 PM   #13
pooreman
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 3209
Join Date: Dec 2000
Location: Memphis,TN,USA
Default not so good



I'm one of the maybe/possible folks. See I'm still waiting on that HI FLOW CAT from my order that was placed at least 4-5 months. Now I have been in contact with them through email several times and last heard of a seal issue being worked out. But I ordered the Complete Stage 2 kit which isnt chump change. I have been waiting on it to do a complete install, all these beautiful parts are just lying in my back room.

I like what Trey has done and is continueing to do with our cars.

Strike two and heres the pitch

Chad Poore
Memphis TN
You should have my number and the answering machine is always on, or email me if you've lost it chad@electric-mojo.com


Alright-- I'm leavin the stuff above but adding this comment--.
I just finished the install of the stage 2 kit in about a day and it is a great product hands down . The car sounds better than I thought it would. I still would say the time issue bugs me, but after about a hour breakin drive I think it was worth the wait.

Thanks Trey and Company

Last edited by pooreman; 11-11-2001 at 05:28 PM.
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Old 09-07-2001, 02:38 AM   #14
alfriedesq
Scooby Guru
Member Sales Rating: (5)
 
Member#: 6788
Join Date: May 2001
Location: Stamford, CT 06902
Vehicle:
2005 STI
10.9 @ 130

Default

Trey gets my HIGHEST possible approval rating - great service great product - top mount i/c - - cant wait to get the f/m i/c from him and i am planning to get some other goodies from them also

For my unichip I use TurboXs b/c they are the only choice due to geograhpic proximity !!!!!

Keep up great work Trey!
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Old 09-07-2001, 04:40 AM   #15
subywan-kenobi
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4268
Join Date: Feb 2001
Location: San Jose, CA
Vehicle:
2002 WRX Wagon
WR Blue Pearl

Default

Products are good if you can get ahold of them. Been waiting on brake lines for I don't even know how long now. Same situation happened when I order my CAI from them, but can't argue with the quality/performance of the product.

Could do better than riding the wave of your reputation all the time. What I mean is if your suppliers don't come through, you really should switch suppliers to ones that will. There is a point when apologizing loses its meaning/value. Kind of like a battered wife, you keep apologizing to us, but nothing changes.

Even though that didn't sound the greatest, I do like you guys and the knowledge you provide to us. One thumb up!

Mike S.
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Old 09-07-2001, 05:23 PM   #16
RS ING
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 2928
Join Date: Nov 2000
Chapter/Region: MAIC
Location: SE VA/NC
Default

I didn't go the usual route for buying items from them. I bought a base Cobb tuned car, but let me tell you I talked to Trey on the phone a few times and got some helpful answers and info that normally wouldn't be discussed when buying a new car. I was so please with the car that when I picked up the car I had to meet him and thank him. Good stuff. Frank
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Old 09-07-2001, 09:18 PM   #17
StankFootZ
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 3316
Join Date: Dec 2000
Location: [CA], MA, AZ
Default

I've had great luck working with Cobb. It took forever for my intake to come in (or the parts to make it I guess), but it was worth the wait. When there was a problem billing my account it was solved quickly and professionally.

Thanks guys!
Scott French
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Old 09-09-2001, 01:44 PM   #18
Godmal
Scooby Specialist
Member Sales Rating: (8)
 
Member#: 4934
Join Date: Mar 2001
Chapter/Region: MWSOC
Location: LITH, IL
Vehicle:
2007 White STI LTD
Grey Mazda 5

Default

I like Cobb, too. I just got my springs from them and they arrived when they said they would. I can't wait to order my exhaust from them.
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Old 09-09-2001, 09:16 PM   #19
Safir
Scooby Guru
Member Sales Rating: (1)
 
Member#: 3873
Join Date: Jan 2001
Location: Tampa, FL
Vehicle:
. Paradise is
like Disney with hookers

Default

my only problem with COBB is that it is way too easy to buy from them...
great job guys, excellent products, good customer service
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Old 09-10-2001, 10:27 AM   #20
ColinL
Scooby Guru
Member Sales Rating: (0)
 
Member#: 114
Join Date: Jul 1999
Chapter/Region: MWSOC
Location: Wichita, KS and Whoring, OT
Vehicle:
'03 Evo, Rice White
'01 Erion CBR 929

Default

Buying a house and haven't done much to my Scoob in a while , but I did have one of the first sets of street cams in my car and Trey was a pleasure to work with. (and yes, interested parties, the cams are STILL in my car. hehe)

There was a gouge on one of the cam journals and Trey swapped it quickly and without question. I've heard of no one else having this problem by the way, so don't be afraid-- this was a bizarre fluke.

I've bought other parts from them as well and their technical knowledge and willingness to help is top rate. It doesn't matter if you're buying just a few odd things or ungoing massive modifications, you should put Cobb Tuning on the top of your shopping list.
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Old 09-10-2001, 08:45 PM   #21
hoodwho
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 1986
Join Date: Jul 2000
Chapter/Region: RMIC
Location: 05 swap... finally
Vehicle:
1998 WRX Coupe
Black Diamond Pearl

Default

So far i have been very impressed with their service... i have asked them a TON of questions on my car and have always been answerd within a day or two(email) unfortunatly i over-research a lot but am buying quite a bit here this fall and i will get it all from them. i trust their judgement and am impressed with their patience...

would be nice to see them in the "upgrade garage"....

maybe an i-club sponser type thing....
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Old 09-12-2001, 01:57 PM   #22
Arch
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 1881
Join Date: Jul 2000
Location: San Jose/Davis, CA
Vehicle:
2001 Impreza 2.5 RS
Blue Ridge Pearl

Thumbs up

I ordered from them twice. Each time I had lotsa questions and they were more than willing to help. They were quite knowledgeable and friendly. I received my orders in a timely fashion and I highly recommend them.
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Old 09-12-2001, 02:05 PM   #23
geremy
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 8300
Join Date: Jul 2001
Location: Tampa, FL
Vehicle:
2002 Impreza WRX
and '02 Honda RC51

Default

ditto above.
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Old 09-13-2001, 12:19 PM   #24
Matt
Guest
 
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Great service and very knowledgeable. My only problem is that they are local to me. It's an easy drive to spend money that I can't really afford to.

But I have at least talked the wife into putting a Unichip in my christmas stocking.
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Old 09-17-2001, 07:24 PM   #25
r5t2
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 1693
Join Date: Jun 2000
Location: Pasadena,CA.
Thumbs up

I have had good customer service from Cobb. They answered all my questions in a forthcoming manner and have received all my goods in a timely manner. What else can you ask for?
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