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Old 09-14-2001, 01:10 PM   #1
jetemac
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 10246
Join Date: Sep 2001
Location: Coventry, CT
Vehicle:
1998 Legacy GT limit
Black with a red under

Post Suburan Suraru, Vernon,CT

Ok, I bought my 98 legacy GT limited from them in 2000, it had 30,000 miles on it with a full package of everything. I got it for about $16,500 (not too bad) Then when I first had to work on it I notices the a-arms in the front were painted different like one was new or something, now that I have close to 50,000 mils on it the head gaskets are gone and the heads melted. I took it to them over a week ago and they took it all a part and thought it was just the gaskets, today they call me up to tell me I need new heads. They finally got it back in the shop and might have it done for two weeks after they supposely started. So, if you live in CT and you need your subaru worked on I would say not to take it there but then again there is very few places around here that know how to work on a subaru.
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Old 09-14-2001, 05:05 PM   #2
BrysImpreza
Scooby Guru
Member Sales Rating: (18)
 
Member#: 3102
Join Date: Nov 2000
Chapter/Region: NESIC
Location: Northern, CT
Vehicle:
2012 Sport Limited
Ice Silver

Default

As for sales at Suburban, they've slipped alot in the past few years, it's a competitive shop chop full o' testosterone, lacking in good old fashioned courtesy, I will never buy a car from them again.
AS FOR SERVICE, the guys at Suburban Subaru Service Dept. are top notch, Bob and Todd have helped me out countless times, helping my out by dropping inspection costs ($65 - $100) and when I thought something was wrong with my car they'd take it around the block for free to tell me what was up. They spotted everything wrong with my car after I bought it from Steve Lewis Subaru (AKA THE WORST SUBARU DEALERSHIP IN THE WORLD, just ask SubaTubaru) CAlled the dealership to tell them off and made them fix my car!

Sure they're expensive, but... what do you expect, it's an actual Subaru dealer, so it's going to be expensive.
Bry.
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Old 09-15-2001, 01:06 AM   #3
jetemac
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 10246
Join Date: Sep 2001
Location: Coventry, CT
Vehicle:
1998 Legacy GT limit
Black with a red under

Post

They are very helpful there and have done a lot of work on the car to bring it back from me seeing just how fast I can get it to go and how many v6's I can make cry. Things got a lot better today when I asked for a loaner since its taking so long. They gave me a 2002 RS for free for the week.
Thankyou Bry for the reply
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Old 09-15-2001, 09:08 PM   #4
BrysImpreza
Scooby Guru
Member Sales Rating: (18)
 
Member#: 3102
Join Date: Nov 2000
Chapter/Region: NESIC
Location: Northern, CT
Vehicle:
2012 Sport Limited
Ice Silver

Default

Excellent to hear, I hope all goes well and you know if you need a ride you can call me
Bry.
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Old 05-28-2004, 12:16 PM   #5
jamesfacts
NASIOC Supporter
Member Sales Rating: (134)
 
Member#: 51282
Join Date: Dec 2003
Chapter/Region: Tri-State
Location: Brooklyn NYC / Danbury CT
Vehicle:
98 RS
black & blue from parking

Default

Anyone else have anything to add?

Bizzzzump!
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Old 05-30-2004, 01:47 AM   #6
SERious97SR20
Scooby Newbie
Member Sales Rating: (6)
 
Member#: 59514
Join Date: Apr 2004
Chapter/Region: NESIC
Location: back to CT for now...
Vehicle:
2014 Subaru Wrx
charcoal grey

Default

You could check out Quality Subaru in Wallingford. Paul is the service manager down there and he is a great guy. Thats my opinion.
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Old 10-28-2004, 09:11 AM   #7
Ineedapurpleone
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Member Sales Rating: (0)
 
Member#: 40905
Join Date: Jul 2003
Location: Hamden, CT (yep here)
Vehicle:
2005 Legacy GT
Red, Tan leather interior

Default

Quality has every fourth oil change free and always sends out coupons... not to mention the eye candy GM
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