Suburan Suraru, Vernon,CT

jetemac · 09-14-2001, 12:10 PM

Ok, I bought my 98 legacy GT limited from them in 2000, it had 30,000 miles on it with a full package of everything. I got it for about $16,500 (not too bad) Then when I first had to work on it I notices the a-arms in the front were painted different like one was new or something, now that I have close to 50,000 mils on it the head gaskets are gone and the heads melted. I took it to them over a week ago and they took it all a part and thought it was just the gaskets, today they call me up to tell me I need new heads. They finally got it back in the shop and might have it done for two weeks after they supposely started. So, if you live in CT and you need your subaru worked on I would say not to take it there but then again there is very few places around here that know how to work on a subaru.

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BrysImpreza · 09-14-2001, 04:05 PM

As for sales at Suburban, they've slipped alot in the past few years, it's a competitive shop chop full o' testosterone, lacking in good old fashioned courtesy, I will never buy a car from them again.
AS FOR SERVICE, the guys at Suburban Subaru Service Dept. are top notch, Bob and Todd have helped me out countless times, helping my out by dropping inspection costs ($65 - $100) and when I thought something was wrong with my car they'd take it around the block for free to tell me what was up. They spotted everything wrong with my car after I bought it from Steve Lewis Subaru (AKA THE WORST SUBARU DEALERSHIP IN THE WORLD, just ask SubaTubaru) CAlled the dealership to tell them off and made them fix my car!

Sure they're expensive, but... what do you expect, it's an actual Subaru dealer, so it's going to be expensive.
Bry.

jetemac · 09-15-2001, 12:06 AM

They are very helpful there and have done a lot of work on the car to bring it back from me seeing just how fast I can get it to go and how many v6's I can make cry. Things got a lot better today when I asked for a loaner since its taking so long. They gave me a 2002 RS for free for the week.
Thankyou Bry for the reply

BrysImpreza · 09-15-2001, 08:08 PM

Excellent to hear, I hope all goes well and you know if you need a ride you can call me

Bry.

jamesfacts · 05-28-2004, 11:16 AM

Anyone else have anything to add?

Bizzzzump!

SERious97SR20 · 05-30-2004, 12:47 AM

You could check out Quality Subaru in Wallingford. Paul is the service manager down there and he is a great guy. Thats my opinion.

Ineedapurpleone · 10-28-2004, 08:11 AM

Quality has every fourth oil change free and always sends out coupons... not to mention the eye candy GM

09-14-2001, 12:10 PM	#1
jetemac Scooby Newbie Member Sales Rating: (0) Member#: 10246 Join Date: Sep 2001 Location: Coventry, CT Vehicle: 1998 Legacy GT limit Black with a red under	Suburan Suraru, Vernon,CT Ok, I bought my 98 legacy GT limited from them in 2000, it had 30,000 miles on it with a full package of everything. I got it for about $16,500 (not too bad) Then when I first had to work on it I notices the a-arms in the front were painted different like one was new or something, now that I have close to 50,000 mils on it the head gaskets are gone and the heads melted. I took it to them over a week ago and they took it all a part and thought it was just the gaskets, today they call me up to tell me I need new heads. They finally got it back in the shop and might have it done for two weeks after they supposely started. So, if you live in CT and you need your subaru worked on I would say not to take it there but then again there is very few places around here that know how to work on a subaru. * Registered users of the site do not see these ads.

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09-14-2001, 04:05 PM	#2
BrysImpreza Scooby Guru Member Sales Rating: (17) Member#: 3102 Join Date: Nov 2000 Chapter/Region: NESIC Location: Northern, CT Vehicle: 2012 Sport Limited Ice Silver	As for sales at Suburban, they've slipped alot in the past few years, it's a competitive shop chop full o' testosterone, lacking in good old fashioned courtesy, I will never buy a car from them again. AS FOR SERVICE, the guys at Suburban Subaru Service Dept. are top notch, Bob and Todd have helped me out countless times, helping my out by dropping inspection costs ($65 - $100) and when I thought something was wrong with my car they'd take it around the block for free to tell me what was up. They spotted everything wrong with my car after I bought it from Steve Lewis Subaru (AKA THE WORST SUBARU DEALERSHIP IN THE WORLD, just ask SubaTubaru) CAlled the dealership to tell them off and made them fix my car! Sure they're expensive, but... what do you expect, it's an actual Subaru dealer, so it's going to be expensive. Bry.

09-15-2001, 12:06 AM	#3
jetemac Scooby Newbie Member Sales Rating: (0) Member#: 10246 Join Date: Sep 2001 Location: Coventry, CT Vehicle: 1998 Legacy GT limit Black with a red under	They are very helpful there and have done a lot of work on the car to bring it back from me seeing just how fast I can get it to go and how many v6's I can make cry. Things got a lot better today when I asked for a loaner since its taking so long. They gave me a 2002 RS for free for the week. Thankyou Bry for the reply

09-15-2001, 08:08 PM	#4
BrysImpreza Scooby Guru Member Sales Rating: (17) Member#: 3102 Join Date: Nov 2000 Chapter/Region: NESIC Location: Northern, CT Vehicle: 2012 Sport Limited Ice Silver	Excellent to hear, I hope all goes well and you know if you need a ride you can call me Bry.

05-28-2004, 11:16 AM	#5
jamesfacts NASIOC Supporter Member Sales Rating: (130) Member#: 51282 Join Date: Dec 2003 Chapter/Region: Tri-State Location: Brooklyn NYC / Danbury CT Vehicle: 98 RS black & blue from parking	Anyone else have anything to add? Bizzzzump!

05-30-2004, 12:47 AM	#6
SERious97SR20 Scooby Newbie Member Sales Rating: (6) Member#: 59514 Join Date: Apr 2004 Chapter/Region: NESIC Location: back to CT for now... Vehicle: 2012 Subaru Wrx Plasma Blue Pearl!	You could check out Quality Subaru in Wallingford. Paul is the service manager down there and he is a great guy. Thats my opinion.

10-28-2004, 08:11 AM	#7
Ineedapurpleone Visiting NASIOC Timeout Member Sales Rating: (0) Member#: 40905 Join Date: Jul 2003 Location: Hamden, CT (yep here) Vehicle: 2005 Legacy GT Red, Tan leather interior	Quality has every fourth oil change free and always sends out coupons... not to mention the eye candy GM