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Old 04-24-2005, 02:16 AM   #26
litebrite2001
Scooby Specialist
Member Sales Rating: (23)
 
Member#: 41656
Join Date: Aug 2003
Chapter/Region: TXIC
Location: Spring, TX
Vehicle:
2002 WRX Wagon
WRB

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Old 06-07-2005, 07:36 PM   #27
west
Scooby Newbie
Member Sales Rating: (4)
 
Member#: 45828
Join Date: Oct 2003
Chapter/Region: SCIC
Location: california
Vehicle:
2004 impreza wrx sti
black/gold

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I wish We had some good parts guys out here in the West end of the Valley,California.
I only post here because after spending nearly two months back and forth from Subaru of Thousand Oaks I realize one thing, subaru is only as good as the people they hire. Hats off to those who can do there job well. It is to bad in every experience I have had with subaru it has been very bad. The behavior is tolerable but not good. The service and workmanship is piss poor.

I must have logged over 15 visits to pick up only a outer CV joint boot and factory style boot clamps for my 2004 STI. The first few times it was " your parts here" I go to pick it up and they ordered a 2002 wrx boot or thy cant find it or 'we must have sent it back' and best one was tell " it is the updated boot!" I drive home and pick up my old boot and compare. Not even close. I bring my old one with me as well as the bands and we try again,and again,and again,and again. I call around try valley dodge subaru and have the same problem..... After a long, long wait I tell the guy to call subaru of america. I call them myself and they talk to them and then 1 day later I have the right parts!!!!!!!!!!!
I could have ordered an entire axle for less than the cost of the boot and the driving I did to get this thing(gas). On a good note it took me 30 min to put it all back together and have had no problems for over 3 weeks.
Sorry for digging this up but it was the worst service I ever had. I am very easygoing so this is bad. I am suprised subaru dose not care.
WEST
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Old 06-08-2005, 03:03 AM   #28
ThinkGlobal
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 33127
Join Date: Feb 2003
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what is the purpose of the original post??????????????????????
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