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Old 04-16-2006, 01:08 PM   #1
Speedwagon
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Member#: 19681
Join Date: Jun 2002
Chapter/Region: RMIC
Location: Denver, CO
Vehicle:
1998 Legacy Wagon GT
Green

Default I could kill Firestone right now...

So the last place I took my car, when it was on summer tires, was the Firestone in El Cajon or La mesa. Just found out today, while putting the summers back on, that they took off the sticky weights on one of my custom wheels, and put a hammer on weight on the inside of the rim.

What kind of moron does this!?!?!? ALL 4 WHEELS have sticky weights on them, and this idiot takes them off the 1 wheel to put on a hammer weight! The wheel can't be balance properly now, as having the weight on the inside only is a static balance, not a dynamic balance!

Legacy is going to shake I'm sure now... bastards!

Someone go kill them for me...
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Old 04-16-2006, 01:28 PM   #2
mranlet
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Join Date: Jul 2004
Location: Tampa
Vehicle:
98 RWD BG Outback
...with R200 and ITBs ;)

Default

How about you go back and bish at them?

Did they ruin the finish of your wheel? You take pictures? You may be entitled to a replacement - businesses have insurance for things like this.
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Old 04-16-2006, 04:18 PM   #3
Speedwagon
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Location: Denver, CO
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1998 Legacy Wagon GT
Green

Default

Well, I'm now in Chicago. So it'd be hard to go back and complain instore.

Didn't take pics yet, as it was about to rain when I was swapping wheels. So that'll have to wait for a sunny day.
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Old 04-16-2006, 10:42 PM   #4
Jonathan
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Location: Natick, MA USA
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1999 Legacy GT Ltd
Quick Silver Metallic

Default

Um... well... Firestone maybe guilty of manufacturing some infamous tyres (Firestone 500's and the later Firestone AT's that gave the Ford Exploaders such a nasty roll-over reputation), but in this case I would blame the independantly owned Firestone dealer who is nearly 2,000 miles from your current location.
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Old 04-17-2006, 08:40 AM   #5
tekkitan
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Vehicle:
2000 Legacy GT Ltd
White Birch

Default

Why not call the store and see what happens? No shame in trying
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Old 04-17-2006, 10:07 AM   #6
KD7000
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2004 Honda Pilot

Default

Quote:
Originally Posted by mranlet
Did they ruin the finish of your wheel? You take pictures? You may be entitled to a replacement
For one single weight hammered onto the inside of the wheel? Good luck with that.

If it really can't be balanced properly, I'd simply try to get a refund for the service, and maybe negotiate with the shop to pay for a proper weighting and high speed balancing by someone who can do it right.

But trying to get a whole new wheel? That's ridiculous.


Edit: did you specifically request tape weights and not hammered rim weights? If you didn't specify, and the shop guy just used what he had around, I'd say you're out of luck. Take it as a learning experience and move on with life.
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Old 04-17-2006, 11:41 AM   #7
Speedwagon
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Location: Denver, CO
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1998 Legacy Wagon GT
Green

Default

Quote:
Originally Posted by Jonathan
Um... well... Firestone maybe guilty of manufacturing some infamous tyres (Firestone 500's and the later Firestone AT's that gave the Ford Exploaders such a nasty roll-over reputation), but in this case I would blame the independantly owned Firestone dealer who is nearly 2,000 miles from your current location.
I *AM* blaming that specific location. That's why I mentioned the specific location in the initial post.
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Old 04-17-2006, 11:43 AM   #8
Speedwagon
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Member#: 19681
Join Date: Jun 2002
Chapter/Region: RMIC
Location: Denver, CO
Vehicle:
1998 Legacy Wagon GT
Green

Default

Quote:
Originally Posted by KD7000
For one single weight hammered onto the inside of the wheel? Good luck with that.

If it really can't be balanced properly, I'd simply try to get a refund for the service, and maybe negotiate with the shop to pay for a proper weighting and high speed balancing by someone who can do it right.

But trying to get a whole new wheel? That's ridiculous.


Edit: did you specifically request tape weights and not hammered rim weights? If you didn't specify, and the shop guy just used what he had around, I'd say you're out of luck. Take it as a learning experience and move on with life.
I requested an alignment. They weren't supposed to touch the weights. I have NO idea why this hammer on weight is on the wheel.

And I used to work at a tire shop, so I know how it works. I would have NEVER put a hammer on weight on a custom wheel. It was standard shop etiquette.
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Old 04-17-2006, 03:23 PM   #9
b4wantab
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05 OB Black Bean
1969 W-30

Default I thought both?

I thought that with the type II and III alloys you have to do both wiegths on the inside rim and stick weights? I fought the left to right pulse for a long time until I found out that they were only static balanced. Found a Just Tires that knew what was going on and did them right for me. I have weights on both the inside rims and stickys. Smooth as silk.

Peace,

Greg
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Old 04-17-2006, 08:09 PM   #10
KD7000
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2004 Honda Pilot

Question

Quote:
Originally Posted by Speedwagon
I requested an alignment. They weren't supposed to touch the weights. I have NO idea why this hammer on weight is on the wheel.
Well, that's quite unusual. I figured you had asked the shop to do some wheel balancing. You didn't say in your first post what services you had requested

I find it quite strange that any shop would go so far as to pull a wheel and rebalance it, without notifying (or charging) you, when all you asked for was an alignment. Did they also do extensive road testing of the car while it was there?



My commentary towards mranlet in regards to replacing the wheel stands though. That's still a pretty silly and useless idea.
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Old 04-18-2006, 01:02 AM   #11
Speedwagon
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Member#: 19681
Join Date: Jun 2002
Chapter/Region: RMIC
Location: Denver, CO
Vehicle:
1998 Legacy Wagon GT
Green

Default

Quote:
Originally Posted by KD7000
Well, that's quite unusual. I figured you had asked the shop to do some wheel balancing. You didn't say in your first post what services you had requested

I find it quite strange that any shop would go so far as to pull a wheel and rebalance it, without notifying (or charging) you, when all you asked for was an alignment. Did they also do extensive road testing of the car while it was there?



My commentary towards mranlet in regards to replacing the wheel stands though. That's still a pretty silly and useless idea.
I really have no idea what happened with it. But I know I would have NEVER requested a wheel balance, and NOT told them to use the sticky weights. Not to mention, all the other weights(other 3 wheels) are the ones I put on, when I worked for the tire shop in MD. I believe they did road test it, so maybe they thought a wheel was off, and went ahead with the balance on the one wheel.

But I really don't know why any shop would have done that at all. Especially when it OBVIOUSLY had sticky weights on it before, even if they had fallen off.
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