I bought an RS from Ogilvy and all in all had a good experience. I too dealt with Tom McCullough, he was straight forward and friendly. (although he needed some prodding to return my phone calls while awaiting delivery)
Anyway, my experience with them so far has been good in regards to service, and their main parts guy, his name is Guido, is super cool. I chatted with him at length about Subies and the like, turns out he does some custom parts from time to time. Mostly aesthethic parts like fog light covers and such. But a good guy nonetheless.
All the best once you get your new RS, silver is a great choice!
See you on the streets of Ottawa...