I called the dealership this morning and apparently there was a Service Bulletin in Canada but it expired 5 years after the in service date of the vehicle (July '07). I've got most of the service receipts and at 72,000 km we had the vehicle at the dealership for a service. The date of the service was in December '04. This date is after the date the dealerships should have been informed of the problem and the fix. In the details of the 72,000 km service at the dealership there is no mention that the Coolant Conditioner additive was put into the coolant system. The car know has 148,000 km and is 5 1/2 years old.
Do you think we have a case?
Does anyone know where to get ahold of the Canada Service Bulletin?