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Old 05-06-2008, 08:55 PM   #163
Scooby Newbie
Member Sales Rating: (0)
Member#: 177399
Join Date: Apr 2008
Chapter/Region: NESIC
Location: Sebago Lake,ME
2005 Impreza WRX STi
XXX Black

Default JSC Speed Drops the Ball

A month ago, JSC Speed had a Cusco GT lip dropped-shipped from Cusco, and the trucking Co. lost the lip.
Instead of sending out another one, JSC Speed informs me that I'll be waiting (a vague) "several weeks" and they "can't do anything about it" while some sort of claim is filed.
I've had good service from them, up to this point.
Now, This Sucks: Their shipping issue gets made MY Problem,and there's no compensation other than an "Um,we're sorry." That's lame-O.
NEWSFLASH: "Sorry" doesn't put a lip I paid for a month ago on my summer-only car.
Sooner or later I hope it shows,and I won't be doing any large parcel business with JSC Speed unless they get s**t straight with their distributors and put the customer FIRST.
I know GReddy (seriously!) doesn't give a crap about their USDM, maybe Cusco is equally blase'.
Oh well, in the future I'll talk with my wallet.
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