Originally Posted by Linkseal
You know they charge you anytime if they send a tech to your house to fix your internet right?
False. I have had a Telus tech at my place twice for internet and TV repairs for FREE.
If the problem was Telus' fault, they fix it free. If the problem was caused by you, then YOU pay for it. Seems more than fair to me.
Shaw had to come to my place 3 times in a year to fix various things. And after I canceled their service, they still owe me $50 in credit to this day.