Thats kinda what I thought by be the issue, hopefully they'll be able to get me in soon. They were able to track someone down there who knew who to call at SOA and they all seem enlightened now. They don't seem concerned about a warranty at the moment it's a matter of getting a loaner car now. Hopefully some SOA rep gave them a 'code' to charge this off too and not have to hit my extended warranty. With any luck it won't do more damage before they figure things out and I can get it in there.