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Old 04-11-2003, 01:27 PM   #17
Scooby Specialist
Member#: 8923
Join Date: Aug 2001
Chapter/Region: BAIC
Location: Los Gatos, CA
2007 BMW 433whp N54


Originally posted by dlowman
I however, would never go to troncolli since I had such a poor experience with them. They are alot closer to me too. They tried to dick me around and make me pay a non refundable deposit as well as acted about as snobby as you could towards me the customer. Sales manager basically told me to pay it or go somewhere else. Well I did go somewhere else lol. And they lost some money.
Funny how things change. When they were at their old location near ASL (back when Lisa also worked in the parts dept.), I had the best experience with service and sales. I got my wrx in Oct 2001 and I had never had a better experience buying a car. I walked in and asked how much for the wrx, they quoted 300 over invoice. (NO negotiations or bs'ing for brand new with under 8miles on odo). I asked how much for my trade-in and without even driving it or running the vin, they quoted me $3000 more than I had gotten from many other places.

Too bad that things aren't the same in their new location. I'm wondering if the whole sales dept. changed...

Anyhow, I've only heard great things about Gwinnett. If things don't work out with Van Bortel, I might switch over to Gwinnett.

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