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Old 11-07-2012, 12:52 PM   #39
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Member#: 97135
Join Date: Sep 2005
Chapter/Region: NWIC

Originally Posted by ElwoodBlues View Post
From my experience with dealerships, a calm, cool, understanding customer will get much further and treated much better than an angry demanding one
most definitely.

Originally Posted by kfgates View Post
Moving forward. I am being very calm and rational while speaking with the dealers and SOA. they did provide an Outback for me to use.. i'll keep posting updates until this is resolved..
Just be understanding that these things take isn't like having an alternator replaced where you get the car back in an hour.

They'll fix it, and because its a brand new car with a warranty, they WILL pay for it. There is no question there.
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