Clueless service personnel??? Nah, not at Subaru!! Lmao
I was one of those who got a replacement seatback, but even hough they made rubber bushings, the squeak is now back and louder than ever.
Also- the springy, popping feeling has gotten way worse. I may try another dealer. This seat has been drivinme crazy, and with absolutely no way to swap seats, it needs fixing.