i enjoyed your story and have my own story, altought i definatly had a great dealership that worked with me. long story short i bought the car with 30k miles and the previous owner was an idiot and beat the **** out of it and then sold it right before it quit. i bought it from a ford dealership. and within 50 miles it was diagnosed with bad rings and a bent rod. the dealership that took care of me is Hilton head subaru. they replaced the ecu, turbo, clutch, and short block. the service managers name is bryan, awesome guy as well as the head tech named hugo. another awesome guy. he took me in the back and we chatted about the car on numerous occasions showed me all defective parts and everything. these guys are legit. had i had a dealership like the first you stated i would probably cry out of frustration... then probably burn the place down.