I also want to give a +1 to Wayne! A few weeks after I bought my pre-owned Subaru a few years ago, I found out my trunk didn't close every time, kept getting jammed on something. Wayne saw me struggling at the VTR BBQ came over, took off my trunk latch, hammered it out a little, installed it and got it working! All through kindness and helpfulness! People like him made me so happy to be a Subaru owner, and because of that we got my girlfriends wagon tinted there. Which in its own regard was an amazing job! I need some stereo work done, so the second I get some free time I am going to VTR!