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Old 08-03-2001, 09:05 PM   #4
Scooby Newbie
Member Sales Rating: (0)
Member#: 4613
Join Date: Mar 2001
Chapter/Region: MWSOC
Location: Lou.,Ky. & Van. BC
2002 wrx sedan

Default I Agree

I agree with Sky, Dan is a great guy, and a joy to have worked with. I ordered a 22b spoiler for my wifes daily driver and when FedEx ground shipped it, i'm sure a few of their dc10's ran over the box( just kidding guys) and put a few cracks in her spoiler.
Well i just e-mailed Dan to give him a heads up about the condition it arrived in, and this guy just bends over backwards to make sure i'm overly happy with my purchase, tells me he is filing a claim, and then to top it off calls me in a few days at work and tells me he is just checking to see how things are going

Now this !!!!! is customer service, and today he e mails just to see if i'm keeping the spoiler( of course i am !! ) . well it goes to the body shop on Weds. and i'll just ask them to note what was spoiler related, and what was normal install, prep, paint etc.

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