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Old 08-08-2003, 12:52 AM   #84
ANZAC_1915
Scooby Guru
 
Member#: 456
Join Date: Oct 1999
Chapter/Region: NWIC
Location: Redmond, WA, USA
Vehicle:
2008 Forester XT
Steel Gray Metallic

Default

FWIW The ref's ISP is tampabay.rr.com.

Let me make up an imaginary dealership that finds themselves in this position.

"
Mr JLMarx,

We're sorry that we didn't meet your expectations for your purchase of an STi.

We know you're upset, upset enough to take this public. Contact us directly and we'll see what we can do to make up for our mistake.

Our customers are the most important part of our business and we want to see you happy about your new car buying experience.

Regards,

Mr I. Sell Subies.
"

Wouldn't you rather buy from a dealer with that attitude?

After reading the tone of the messages posted by the employees of Mastro, I know I wouldn't buy a car there.

Glenn
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