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Old 04-21-2018, 03:25 PM   #3087
Scooby Specialist
Member#: 141952
Join Date: Feb 2007
Chapter/Region: MWSOC
Location: milwaukee'ish
18 golf arrrr!


Originally Posted by WillyWRX View Post
Thanks for the input. I did open a case with subby america. They will only cover 25% max of $16k repair bill. I have an offer for $7.5k for the car as-is that i'll probably take just to be rid of this problem and subaru in general.

I'm still processing the fact that a modern vehicle used for highway commuting to and from work, with regular oil changes and maintenance, couldn't make it past the 80k mark. Stuff happens, I get that, but if this was a one-off situation I would think a major auto manufacture's response would be much different. "Oh my god, this is unacceptable. We'll take of it and get you on your way". My experience has been much different. The dealer is very coy about what they found - I asked about "ringlands" and the SA doesn't even want to talk specifics. There's long intervals between communications. Everyone seems to be choosing their words very carefully. This tells me this isn't their first rodeo.

This was long winded. The TL;DR; version is: lost a customer for life. Corps live and die one customer at a time.
do you have a copy of the repair estimate? $16k is insane, im curious how they got it that high.
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