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Old 08-12-2014, 02:33 PM   #46
iainb
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 391762
Join Date: May 2014
Chapter/Region: MAIC
Location: NoVA
Vehicle:
2015 STI Launch Ed.
2016 Golf R (wife's)

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I took my 2012 Outback to Stohlman in Herndon for 2 years and was always happy with the service there. I only have dealt with Tom Wimmer (service manager) on my visits but he is always willing to take a look at my car if I think something funky is going on with it and I'm always in and out. I also bought the Outback from them and the sales process is was fantastic.

We bought the STI from Farrish in Fairfax and while the sales experience was good (we dealt with Ray and Sam) the service department can be difficult to deal with. I've had the car in for a few things and they have yet to actually meet one of their own deadlines when returning the car.
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