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Old 09-23-2016, 11:19 PM   #87
RexyGirl
Scooby Specialist
 
Member#: 63616
Join Date: Jun 2004
Chapter/Region: South East
Location: Mastro Subaru, Sanford FL
Vehicle:
1996 Volvo 850 Turbo
with mods :)

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Quote:
Originally Posted by sajohnson View Post
1) It would not hurt to contact SOA. Be polite and explain the situation and what you would like to have done.

2) Perhaps your warranty is different but most warranties do not cover "wear items", which includes brake pads. Not sure about rotors. When I first bought my WRX w-a-y back in the spring of 2001, the front rotors warped. The dealer turned them (free). They warped again and the dealer then replaced them for free. I can't recall if that was covered under the warranty or not.

3) There's really no need for drilled or slotted rotors. My recommendation would be that if it turns out that you have to buy new rotors, just get a decent brand like Centric and save some money. Slotted rotors are just not needed for street driving. Most people install them because they think they look cool or because they saw a race car with them and figure what's good for the track is good for the street.

4) $1,000 (ONE THOUSAND DOLLARS) to replace rotors on a Subaru is completely outrageous! That dealer should be reported to the local attorney general's office.

How do dealers continue to blatantly rip people off and stay in business?

Anyway, good luck. Hopefully SOA will help you out.

Subaru covers brake pads (and wear items such as wipers, bulbs, etc) for 3 years or 36,000 miles. This started around 2002 I believe.

OP: Contact Subaru and explain the situation. They can also see the warranty history on your vehicle. They will let you know if brake repairs were ever made. (Or, PM me your VIN, and I can check for you....but still call Subaru)

Also, I would go to another dealer. (BTW..where in Florida??)

Customer pay price for rotors and pads is about $1000 using OEM parts. STi rotors are expensive (I usually recommend Hawk when customers are out of warranty)
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