Thread: contacting SOC
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Old 07-31-2002, 10:21 AM   #5
goobie
Scooby Specialist
 
Member#: 8273
Join Date: Jul 2001
Location: White Rock BC, Canada
Vehicle:
2006 WRX Wagon
WRB

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I am pretty sure that your dealer was right in saying that your sensors are no longer a warranty item after the 3/60k. As I understand it only the mechanical operation of your drivetrain is covered for 5/100k. If you want to complain about any warranty related issues. Reid Thorburn is the man you are looking to speak with. He is very good to deal with and is very prompt returing calls. I have personally had lenghty conversations with him regarding warranty issues and a dealership. He even called the dealer on my behalf, which seemed to light a fire under their A$$.

I have the phone number for SOC somewhere @ home. I will look this evening and post it here if I can find it. You r dealership should be able to provide you with the number. If all else fails try finding the main phone number for SOC and Ask the receptionist for "Reid Thorburn" I have had sucess getting in touch with him that way.

Good Luck,
Chad
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