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Old 08-03-2011, 02:57 PM   #166
Fish
RIP Sirkbac
 
Member#: 869
Join Date: Feb 2000
Chapter/Region: NESIC
Location: Southern NH
Vehicle:
1984 GPZ-750 TURBO
90' MX-5/11' DGM STi Sdn

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Software in Lexington, MA.
Basics:

Support person with 1-3 years prior experience.. not hiring senior but this job may edge you into the group with more senior members.

SCRIPTING!!
***8226; COM objects - used by ProveID and Epic Connector)
***8226; AutoIt - used with OneSign to customize solutions for customers
***8226; Web Technologies - used by OneSign Anywhere

Required Technical Skills:
***8226; Web development technology experience. HTML, XML/XSLT, web services(SOAP)
***8226; UI level Scripting, VBScript, JavaScript, AutoIT
***8226; Some exposure to web and/or proxy servers. High-level knowledge of the HTTP protocol and some experience in troubleshooting application layer issues in web transactions.
***8226; Networking skills in TCP/IP, routing and firewalls
***8226; Experience with network perimeter firewalls such as TMG, PIX, and CheckPoint
Desirable (but not required) Technical Skills:
***8226; Working knowledge of Virtualization Technologies (Citrix, VMWare , Hyper-V, Sun Ray)
***8226; Experience with Microsoft Windows 2003, 2008 Server; LDAP; Active Directory; Group Policy; and domain architecture
***8226; Experience with Identity Management Solutions, provisioning systems, Web SSO
***8226; Experience with support CRM systems. SalesForce experience
***8226; Object-oriented software Design (OOD) coding experience. (Java, C++, C #)
Knowledge, Skills and Abilities:
***8226; Strong customer service skills - ability to work with customers in a manner that is professional, compassionate, and effective.
***8226; Ability to be analyze and solve technical issues of varying levels of complexity.
***8226; Ability to understand complex customer environments
***8226; Strong written and verbal communication skills.
***8226; Ability to act as a customer advocate.
***8226; Ability to document detailed technical information in a manner that is meaningful and re-usable.
***8226; Ability to multi-task and prioritize effectively.
***8226; Effective time management skills and attention to detail.
***8226; Self-motivated, action-oriented team player.
Experience / Education:
***8226; Associates degree in computer science or engineering.
***8226; 1-3 years related software support experience in a similar software technology
***8226; User-level experience with CRM systems, Salesforce.com is a plus.
***8226; User-level experience with Call Center phone systems.

Those are about the details that I have.
Great company to work with that has already hired 2 people I've referred from NESIC, so my referals have gone well so far.

PM me if interested
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