Quote:
Originally Posted by ElwoodBlues
From my experience with dealerships, a calm, cool, understanding customer will get much further and treated much better than an angry demanding one
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most definitely.
Quote:
Originally Posted by kfgates
Moving forward. I am being very calm and rational while speaking with the dealers and SOA. they did provide an Outback for me to use.. i'll keep posting updates until this is resolved..
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Just be understanding that these things take time....it isn't like having an alternator replaced where you get the car back in an hour.
They'll fix it, and because its a brand new car with a warranty, they WILL pay for it. There is no question there.