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Old 04-03-2015, 02:58 PM   #63
El Wray
Scooby Newbie
Member Sales Rating: (6)
 
Member#: 303030
Join Date: Dec 2011
Chapter/Region: BAIC
Location: CA
Vehicle:
2009 STI
DGM

Default

I appreciate the help. If I were to be able to provide a couple of suggestions..

1. The whole return process needs to be looked at. Orders and/or Michael really needs to get a lot more responsive in addition to an improvement in refund turnaround time.
2. I'm not sure if the original part was drop shipped from Motovicity. Since I returned to them I'm assuming they're the distributor. I'm hoping you guys either drop them or start giving another distributor more business in the future.
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