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Old 09-17-2018, 09:15 AM   #3
SirBrass
Scooby Specialist
 
Member#: 207263
Join Date: Apr 2009
Chapter/Region: Tri-State
Location: Northern PA
Vehicle:
2019 WRX Limited
World Rally Blue

Default

I'd scan codes and use that as evidence that he messed up the job, if he doesn't accept responsibility and fix it gratis in the first place.

We had a mechanic (a very very good one, with an impeccable reputation) do all the work on my wife's malibu when we lived in CA, and a few months before we moved, it was in his hands to replace struts and rotors (again... the driving conditions and worn out dampers meant the brakes were being asked to do too much too fast too often, and wore out like crazy). The evening of the day we picked it back up, the front right wheel's hub completely sheared off from the hub, and the hub shot out and away from the vehicle leaving the tire and hub on the car.

Mechanic's techs had screwed up. They hadn't properly reinstalled the caliper on that side, and it had been rubbing against the join between barrel and hub of the wheel, so at highway speeds it acted like a saw.

He fixed it ALL for free, including free labor on the needed ECU replacement from an earlier issue (we only paid parts cost for the new ECU, even though he had to shell out a stupid amount of money to GM to get the license to flash their ECUs and get access to the latest ECU revisions... he's planning to make that cost up now by offering ECU revision reflashes to all of his customers with GM vehicles at less than what the local stealership will charge). And he owned up to the error in the first place.

And thus his reputation in our eyes stayed intact.

Hope this mechanic is just as honest.
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