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Old 05-14-2004, 06:59 PM   #5
kschmohl
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 32623
Join Date: Feb 2003
Location: Between N-VA and WVA
Vehicle:
2002 Honda VTX 1800S
06 Odyssey / 97 4x4 Truck

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Hello All,

I wanted to chime in here...

I had ordered a part from Stephen at IA Perfomance and it turned out that the one he thought had been shipped was not what was correct as to what was advertised.

I wrote Stephen letting him know of this problems and I was waiting for the typical, "well, you have it so deal with it routine" or the complete lack of responsiveness that many seller's have.

To my suprise I got a the COMPLETE opposite. Stephen was EXTREMELY responsive and EXTREMELY concerned about the issue. He gave me a full refund and did not even give me any sort of run around I have heard many other people having to deal with.

I have been buying on the internet since 1998 and I have dealt with all kinds of vendors. I must say Stephen's response, concern, and quick action easily sits in the top 5% of my best experiences.

Hats off to Stephen... great vendor to deal with and a good person.

Kevin
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