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Old 06-09-2017, 05:10 PM   #1
Scooby Newbie
Member Sales Rating: (0)
Member#: 452780
Join Date: Aug 2016
Location: NH
Default Prime Subaru Hudson NH

Had an appointment at Prime Subaru in Hudson NH to have my airbag replaced due to the recall. I recently went to them for an oil change and to see what the car needed and have a list, they told me my axle was leaking ( checked no leaks what so ever) and that i needed head gaskets ( i have records they were done less then 20k miles ago at a subaru dealer before buying the car) along with my oil cooler gasket ( i was aware of) So when i dropped my car off today i asked them to quote me on just the oil seal before i come pick up the car. I didnt get a call with the quote just said cars done, then mentioned that if they were to touch the oil cooler gasket it would cause more issues for the leaking head gaskets and should just do the entire head gasket job. Now when i drop the car off for work anywhere i get a little paranoid and reset my trip B odometer and take a pic, well after i left, i get in my car to find alot off. First both trip odometers were reset, there was a straw on the passenger side on my floor, and my check engine light was reset ( that i didnt ask them to do nor did they mention it AT ALL, i am aware of the code and working on it). I am blown away by this and beyond furious and will never return to this dealer and hope this keeps people away from them. They didnt need to drive my car for the work i needed/requested, they didnt even catch that my power steering pump was leaking, why would they reset my trip odometer? To leave trash in my car? Very unprofessional and very disappointed please learn from my visit and if i am wrong in any of this please call me out and let me know
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